Job Summary: We are seeking a Systems Technologist with experience in technical support, networking, cloud storage, backup solutions, and Mikrotik for Level 2 and Level 3 support. Key Highlights: 1. Specific experience in technical support 2. Knowledge of networking, cloud storage, and Mikrotik 3. Experience in Level 2 and Level 3 support Requirements: - Systems Technologist or related field (NOT technicians or professionals) - Minimum 1 year of specific experience as a Technical Support Technician - Knowledge of: networking equipment (routers, switches, administrative consoles), proficient handling of cloud storage and backup solutions, preferably experience with Mikrotik, and knowledge of Level 2 and Level 3 support WORK SCHEDULE: Monday to Friday, 6:30 AM to 4:00 PM SALARY: $2'531.000 + social benefits Employment Type: Full-time Work Location: On-site