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We are looking for a person passionate about computer science and telecommunications with advanced technical problem-solving skills. \n\n**Role:** Front Office Patch Manager\n\n \n\n\n**Requirements:**\n* Associate or Systems Engineer degree in Computer Science, Informatics, Telecommunications, or related fields.\n* Six (6\\) months to two (2\\) years of experience.\n* **Valid professional card.**\n* Knowledge of **ITIL.**\n* Technical experience in **Windows and Unix (Linux, Red Hat, Centos, Fedora, AIX, Solaris, HP\\-UX).**\n\n \n\n**Responsibilities:**\n* Manage the implementation and maintenance of patches on operating systems.\n* Collaborate with interdisciplinary teams to ensure service reliability.\n* Monitor and resolve incidents related to patches.\n* Prepare technical reports to document management processes.\n\n \n\n**Working Conditions:**\n* Work Location: Medellín.\n* Work Modality: On-site.\n* Contract Type: Indefinite term.\n* Salary: Negotiable according to experience.\n* Working Hours: Monday to Friday, 8:00 am \\- 6:00 pm with availability.\n\n \n\nThis job offer is published under the exclusive ownership of ticjob.co\nApply now\n\n\nWe are a global technology, innovation, and talent company, leader in high-value-added solutions and services for the Transport and Traffic, Energy and Industry, Public Administration and Healthcare, Financial Services, Security and Defense, and Telecommunications sectors. 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We provide tailored hiring solutions, ensuring the perfect match for each role. Our deep understanding of industry trends allows us to conduct targeted, efficient recruitment. Committed to excellence, we build long\\-lasting partnerships that drive business success. At Roca Alliances, we help businesses thrive by delivering the right professionals to meet their needs.\n\n\nThis time, we are partnering with a global leader in IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT teams, powered by AI. The company has experienced strong double\\-digit growth over the years and serves a diverse range of industries in over 20 countries, managing more than 15 million endpoints globally.\n\n**Summary:**\n\n\nWe are seeking a **Salesforce Support Analyst** to provide technical support and assistance to end\\-users of our Salesforce platform. 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We are looking for an individual that can help us continually improve and enhance our Salesforce platform. Our Salesforce instance is of great importance to us; therefore, you should keep the wider organization’s best interests in mind when composing and deploying any code.\nWe are looking for someone who is a self\\-starter and open to learning best practice development from the team. \n\n\n### **RESPONSIBILITIES**\n\n* Participate in technical design sessions; develop detailed technical solution documentation that is aligned with client business objectives.\n* Develop, test, and document working custom development, integrations, and data elements of a Salesforce.com application implementation.\n* Develop Apex (classes and triggers), API integrations, APEX Components, and Visual\\-force to extend Salesforce to support business requirements.\n* Assist with each release cycle to implement and deploy new/updates to existing applications and code.\n* Supporting the Salesforce Administrator on occasion.\n* Clear and active communication with the team and even other teams.\n\n### **REQUIRED:**\n\n* Proven ability to develop and optimize integrated business processes across disparate systems.\n* Minimum 2 years of APEX coding experience.\n* Deep understanding of the Salesforce.com product suite including Sales Cloud, Service Cloud, and the App Exchange.\n* Configuration experience using the Salesforce.com point\\-and\\-click developer interface.\n* Extensive development experience using VisualForce, Apex controllers, Triggers, Batch Apex, and other programmatic solutions on the Salesforce platform.\n* Background in development of enterprise systems as part of a complete software product lifecycle.\n* Familiarity with agile software delivery methodologies such as Scrum.\n\n### **PREFERRED**\n\n* Active Salesforce.com certifications (Developer, , Admin).\n* Web service development experience. 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Our new segment, Workana Premium, focuses on matching the most exceptional professionals with leading and innovative companies around the globe. Enjoy competitive compensation, dedicated support, and the flexibility of remote work within a dynamic environment that fosters collaboration and professional advancement.\n \nWe are proud to present you with the following opportunity.\n \n \n\n**About Our Client – Endor Labs:** \n\nEndor Labs is redefining how engineering teams manage open source software. Their platform helps organizations safely select, secure, and maintain open source dependencies, improving software supply chain security while accelerating development velocity. Backed by industry\\-leading investors and used by global enterprises, Endor Labs is on a mission to make software development faster and safer.\n \n \n\n**Role Overview:** \n\nEndor Labs is looking for a Salesforce Administrator with 2–5 years of experience focused on Salesforce Sales Cloud. 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