Scheduler

Description

Job Summary: The SCHEDULER coordinates the scheduling of medical procedures, provides direct patient care, and ensures compliance with confidentiality and quality standards. Key Highlights: 1. Coordination of medical procedure scheduling 2. Direct patient care and resolution of inquiries 3. Compliance with confidentiality and quality standards The SCHEDULER coordinates the scheduling of medical procedures and provides direct patient care, verifying clinical information, communicating pre-procedure instructions, and efficiently resolving patient inquiries, always adhering to service confidentiality and quality standards. Schedule and Work Mode: Monday to Friday, 7:30 AM to 4:00 PM COL (ON-SITE in Medellin, Colombia) Requirements: English language proficiency (B2+) 6 months of experience as a SCHEDULER and/or roles related to Healthcare University degree or studies in the Health sector (DESIRABLE) Responsibilities: Coordinate procedure scheduling with patients, physicians, hospitals, and outpatient centers. Inform patients about pre-procedure preparation and send instructions on the same day. Verify patient history, medications, prior procedures, and allergies. Manage required medical authorizations (cardiology, pulmonology, neurology, etc.). Educate patients on discontinuation of anticoagulants per medical instructions. Complete and submit required forms to corresponding surgical centers. Determine whether a pre-procedure visit is necessary. Address patient questions and inquiries. Comply with applicable regulations (including HIPAA) and maintain strict confidentiality.-Requirements- Minimum Education: Secondary Basic Education Years of Experience Languages: English Knowledge: Team Management