Disability Services Assistant

Description

Job Summary: Responsible for executing and monitoring member access and exit verification processes, ensuring compliance with protocols and loss prevention. Key Points: 1. Attention to detail and operational control to identify inconsistencies. 2. Compliance with operational and safety standards and procedures. 3. Member service orientation to ensure a positive experience. A retail-sector company requires a Member Service representative for the municipality of Medellín. Candidates must hold a high school diploma and have a minimum of 24 months of work experience. The selected candidate will be responsible for executing and monitoring member access and exit verification processes by validating membership cards and conducting door audits, thereby ensuring compliance with established protocols, loss prevention, and an appropriate service experience upon entering and exiting the club. Competencies: 1. Member service orientation: Ability to provide courteous, timely, and personalized service, ensuring a positive experience during member entry, stay, and exit. 2. Attention to detail and operational control: Skill in accurately verifying information (receipts, products, memberships), identifying inconsistencies, and ensuring adherence to established procedures. 3. Compliance with standards and procedures: Ability to perform duties in accordance with operational guidelines, internal policies, and security protocols, particularly regarding access control and door audits. 4. Effective communication. · Salary: $1.860.742 Education Level: High School Graduate Experience: 6 months Contract Type: Permanent Work Schedule and Location: Hybrid, Medellín. -Requirements- Minimum Education: High School Diploma / Secondary Education years of experience Keywords: helper, assistant, assistant, aux, auxiliary, assistant, helper, aide