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Job Summary: This position focuses on processing charge adjustments, creating and distributing reports, and performing audits and investigations with attention to detail. Key Highlights: 1. WWF, Billing (Billing), or Accounting (Accounting) experience 2. Analytical ability and attention to detail 3. Proficiency in Microsoft Office (Word, PowerPoint, Excel) **Before you apply to a job, select your language preference from the options available at the top right of this page.** Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill \+ passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. **Job Description:** ### **Job Summary** This position is responsible for processing charge adjustments, as well as creating and distributing various reports. It performs audits, prepares adjustments, and conducts investigations when necessary. The role requires meticulous attention to detail and ensures that all steps of the Matrix billing process are followed in the correct order. ### **Responsibilities** * Prepare weekly reports and analyze source documents. * Ensure accuracy of customer records and respond to inquiries as needed. * Identify, investigate, and resolve errors or disputes raised by customers. * Process charge adjustments in compliance with the team’s Service Level Agreements (SLAs). ### **Qualifications** * Excellent verbal and written communication skills. * Proficiency in Microsoft Office, especially Word, PowerPoint, and Excel. * Academic background as a technician, technologist, or professional in accounting, finance, or related fields (preferred). * Experience in **WWF, Billing (Billing), or Accounting (Accounting)**. *(Preferred)* * Practical knowledge of Microsoft Word, Excel, Access, and Outlook. * Analytical ability and attention to detail. ### **Position Information** * **Schedule:** Monday to Friday, 6:30 a.m. to 4:00 p.m. * **Required English proficiency level:** 70% * **Grade:** 7 * **Work mode:** Hybrid / 100% Remote Work * **Number of openings:** 4 positions. **Employee Type:** Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
