Summary: Seeking an Atlassian Developer to enhance and streamline the Atlassian ecosystem, focusing on Jira administration, workflow automation, and Jira Service Management. Highlights: 1. Enhance and streamline Atlassian ecosystem, focusing on Jira administration 2. Establish scalable, standardized, and automated processes for teams 3. Collaborate with engineering, product, and operations teams We are looking for an **Atlassian Developer** to join our team on a contract basis. In this position, you will focus on enhancing, streamlining, and supporting our Atlassian ecosystem, with a primary emphasis on Jira administration, workflow automation, and Jira Service Management (JSM). Your contributions will help establish scalable, standardized, and automated processes for engineering and operations teams. **Responsibilities** * Create and optimize Jira workflows to support a variety of issue types and business processes * Set up and manage Jira projects, including permissions, notifications, screens, and custom fields * Build and refine templates, forms, and request types in Jira Service Management (JSM) * Expand Jira capabilities through REST APIs, automation rules, and custom plugins as needed * Connect Jira with external platforms such as CI/CD tools, identity management systems, and developer environments * Develop dashboards, queries, SLAs, and operational metrics to support reporting and analytics * Conduct regular maintenance, upgrades, troubleshooting, and performance improvements for the Atlassian environment * Work with engineering, product, and operations teams to turn business requirements into effective Jira solutions **Requirements** * Minimum of 2 years of hands\-on experience with Atlassian Jira administration and configuration * Strong skills in designing and managing Jira workflows, issue types, screens, and permission schemes * Demonstrated experience with Jira Service Management (JSM), including setting up request types, SLAs, and service workflows * Ability to design automation workflows for software delivery and operational processes, such as CI/CD and release management * Practical experience with Atlassian REST APIs and integrating Jira with other systems * Skilled in creating advanced Jira queries, dashboards, and reports for operational and analytical needs * Good understanding of Agile methodologies and related tools * Strong troubleshooting, debugging, and system optimization skills * Excellent communication skills, both verbal and written, for effective teamwork * English proficiency (written and spoken) at B2\+ level or higher **Nice to have** * Experience with the Atlassian Plugin SDK or marketplace apps to extend Jira functionality * Knowledge of Confluence and other Atlassian tools * Experience integrating Jira with enterprise platforms like GitHub and CI/CD pipelines * Background in establishing governance models for large Jira environments * Experience in enterprise settings with multiple teams and complex workflows * Familiarity with compliance\-driven environments, such as regulated industries or audit requirements