IH Operations Assistant

Description

Job Summary: Coordinate and execute operational and administrative transportation processes, ensuring customer service, on-time performance, and full service traceability. Key Responsibilities: 1. Integrated coordination of operational and administrative processes 2. Efficient management of cargo transportation and customer service 3. Ensures on-time delivery and full service traceability Position to be filled: **IH Operations Assistant** **Vacancies**: 1 **Job Objective:** To comprehensively coordinate and execute operational and administrative processes related to cargo transportation, ensuring proper handling of customer requirements, adherence to loading and unloading timeframes, and complete traceability of each service. This includes receiving and managing requests through various channels, preparing and controlling dispatch manifests according to vehicle configurations, real-time vehicle tracking, verification, digitization, and timely submission of travel documentation, as well as updating information in internal systems. Additionally, the role involves supporting advance payment management, settlements, regulatory compliance, and coordination with various involved departments, thereby guaranteeing an efficient, secure, and quality-standard-aligned service as established by the company. **Professional Profile:** Technician or technologist in logistics- or operations-focused disciplines. **Experience**: Minimum 1 year in the logistics and transportation sector. **Competencies**: Compliance orientation, Communication, Teamwork, Discipline, Results orientation, Professional commitment. **Knowledge**: Basic proficiency in Microsoft Office and logistics-focused platforms. **Employment Conditions:** Direct employment contract with the company, indefinite term. **Working Hours**: Rotating shifts with one day off per week. **Salary**: $1\.750\.905 including all statutory benefits \+ non-salary allowance of $130\.046 **Work Location:** Bogotá Job Type: Full-time, Indefinite