59 Call Center & Customer Service in Cundinamarca lowest at $6240.0+

Service Reliability Engineer65169302412801120

Summary: This Service Reliability Engineer role bridges development and operations, applying a software engineering mindset to system administration for production applications within Azure cloud services. Highlights: 1. Bridge development and operations with a software engineering mindset 2. Work with cutting-edge Azure Cloud services in the travel industry 3. Focus on system availability, performance, and automation **Job Title** Service Reliability Engineer**About the Business Area/Department:** --------------------------------------- Navitaire, an Amadeus company, is constantly trying to evolve the way the world thinks about travel. We are challenging industry norms by providing flexible systems on which our clients can deliver unequaled booking experiences. With more than 50 customers worldwide, including many of the world’s most successful hybrid and low\-cost airlines. Navitaire offers a unique opportunity to make a large impact in the world of travel. As a member of the Technology Group at Navitaire you will work closely with the OUR support teams, architects and product owners, all solutions are in Azure, to offer all Cloud services in our products. **Summary of the role:** ------------------------ In Navitaire the Service Reliability Engineers create a bridge between development and operations by applying a software engineering mindset to system administration topics. The engineer assists with monitoring, maintenance, and problem resolution of production applications. The candidate must be able to provide prompt technology operations support in a high energy, fast\-paced environment. With our SRE team we are focusing to have our ideally efficiency in the main capabilities. **In this role you’ll:** ------------------------ * Provide support on related to production systems availability, latency, performance, efficiency issues. * Support monitoring tools currently in production. * Provide emergency response to production systems incidents. * Communicate with the development engineering team in case of bug the software and to discuss possible better solutions. * Propose development solutions in case of weekend hours or emergency during hours with no development support. * Debug in case of massive or urgent incident. * Maintain production ticketing system. * Maintain the knowledgebase solution platform. * Create, Delete and maintain production automation solutions using tools. * Automation of day to day tasks. * Resolve/remove false\-positives alerts. * Configure and update alert dashboards. * Maintain tasks using task scheduler. * Participate during application releases implementation. * Analyze and interpret application logs to determine problem areas. * Enhance current application and device monitoring systems. * Help to evaluate application performance statistics including application and system response times. * Excellent Technical knowledge on DevOps area where applications are hosted on Cloud. * Should be able to design and deliver Highly efficient and scalable Test system. **About the ideal candidate:** ------------------------------ * Bachelor’s or graduate degree in engineering or equivalent work experience * Working knowledge of the Linux and Windows operating systems. * Ideally to have experience on SOP, SU, SLO, Automation, Capacity Management, Operational Improvement, Operational Readiness Testing. * Ability to technically troubleshoot cloud solutions, analyzing technical problems within the application, server and operating systems logs to identify the root cause and resolving the issue creating an impact to system’s availability in production. * Experience supporting monitoring, alerting, or pipeline analysis tool while optimizing the current configuration of those monitoring tools and technically maintaining their availability. * General networking knowledge. * Knowledge and practical exposure to IT and Cloud operations, ideally in mission\-critical environments. * Knowledge of standard automation tools and scripting: Terraform, FLUX. * Experience in implementing measurements and alerting in complex environments using standard tools like Splunk Grafana, Prometheus, Argos, ServiceNow * Knowledge of Kubernetes, OpenShift, and Azure AKS is a plus. **What we can offer you:** -------------------------- * Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits. * Work hybrid at our Bogota office. * Professional development to broaden your knowledge and enhance your skills with on\-line learning hubs packed with technical and soft skills training that allow you to develop and grow. * Enter a diverse and inclusive workplace, join one of the world’s top travel technology companies and take on a role that impacts millions of travelers around the globe. **Application process:** ------------------------ The application process takes no longer than 10 minutes! Create your candidate profile, upload your Resume/CV and apply today! **Working at Amadeus, you will find** ------------------------------------- **A critical mission and purpose** \- At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose. **A truly global DNA** \- Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture. **Great opportunities to learn** \- Learning happens all the time and in many ways at Amadeus, through on\-the\-job training, formal learning activities, and day\-to\-day interactions with colleagues. **A caring environment** \- Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment. **A complete rewards offer** \- Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits. **A diverse and inclusive community** \- We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization. **A Reliable Company** \- Trust and reliability are fundamental values that drive our actions and shape long\-lasting relationships with our customers, partners, and employees. \#LI\-AM2024 **Diversity \& Inclusion** Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

111411, Los Mártires, Bogotá, Colombia

Influencer Operations Lead (Entry Level)65169302156674121

Indeed

Influencer Operations Lead (Entry Level)

Summary: Seeking a proactive, detail-oriented individual with strong communication skills and ambition to manage group chats, execute outreach, and scrape profiles across various social media platforms. Highlights: 1. Opportunity for growth and development within the company 2. Engage with work, identify issues, and suggest improvements 3. Utilize and learn diverse communication and productivity tools **Role Description** We are looking for a detail\-oriented and proactive individual who is able to think critically about the tasks they perform. Simply completing tasks without understanding their purpose is not sufficient for this role. You are expected to actively engage with your work, identify potential issues, and suggest improvements or solutions when applicable. Strong communication skills, commitment, and ambition are essential qualities for success in this position. This role includes a variety of responsibilities and is not limited to the initial tasks assigned. As time progresses and growth is demonstrated, additional responsibilities will be introduced. We aim to determine within the first **two weeks** whether you are the right fit for the position. You should feel comfortable using—and be willing to learn—different tools such as **Slack, Airtable, Google Docs, and Google Sheets**, as well as adapting to various reports that may be requested. Prior experience with these tools is not required but is considered a plus. You will be expected to learn how to use them to a functional level. We operate across multiple platforms, including **Instagram, TikTok, and Snapchat**, so familiarity with and active use of these platforms is required. You should also have a solid understanding of **WhatsApp and iMessage** for professional communication. Clear and effective communication is strongly emphasized. Growth and development within the company depend on strong, fluent communication across all team members, using the appropriate channels and following established processes. **Main Responsibilities** *(Includes but is not limited to)* * Creation and management of group chats across **WhatsApp and iMessage**, including: * Managing different group chats for branches of the company * Adding members to existing groups * Creating new groups when needed * Negotiation tasks * Direct Messages (DMs): * Executing specific outreach campaigns * Contacting creators through Instagram and TikTok messages using company profiles * Profile Scraping: * Scraping rosters and creators’ follower bases * Identifying and collecting new prospects **Requirements** * Computer (PC or Laptop) * iPhone (13 or above) * Fluent English (spoken and written) * Strong communication skills **Payment** * Byweekly * Paypal * Salary in Dollars: 700 USD Monthly Job Types: Full\-time, Contract

111411, Los Mártires, Bogotá, Colombia

COP 700/month

Senior Manager, Performance and Capacity Tooling65169301907587122

Indeed

Senior Manager, Performance and Capacity Tooling

Summary: Join a purpose-driven team contributing to global GTEP Performance Capacity Management, focusing on minimizing production outages and ensuring consistent resilience practices. Highlights: 1. Purpose-driven team promoting creativity and innovation 2. Focus on minimizing production outages and ensuring resilience 3. Champions a customer-focused culture and high-performance environment Requisition ID: 247469 Thanks for your interest in ScotiaTech, Scotiabank's new and innovative Technology hub in Bogota. Join a purpose driven winning team that promotes creativity and innovation in a fast\-paced environment, where we’re always committed to results, in an inclusive, diverse, and high\-performing culture. **Purpose** Contributes to the overall success of the GTEP Performance Capacity Management \& GTEP SRO team in Canada and globally, ensuring specific individual and team goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. **Team** The Performance and Capacity Management (PCM) team’s mandate is to help minimize production outage. The team leverages industry’s best monitoring tools and practices and offers full stack end\-to\-end monitoring services in the Bank, including Canadian Banking, International Banking, and Wealth Management. The GTEP SRE team is part the GTEP Infrastructure \& Operations and works with the Global SRO to ensure consistent Resilience practices across the GTEP portfolio including Incident, Problem and Change Management, Operational Readiness and Playbook compliance. The team offers consulting services, deploys monitoring tools, investigates performance bottlenecks, and supports production incidents. **Accountabilities** * Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. * Accountable for creating and maintaining SLOs data and reports for specific areas in GTEP like Infrastructure Operations * Accountable for facilitating use of technology and tools to enable automation of SLOs * Accountable for PCM on\-boarding/modification requests for specific areas or Business lines * Understand how the Bank’s risk appetite and risk culture should be considered in day\-to\-day activities and decisions. * Champions a high performance environment and contributes to an inclusive work environment. **Education / Experience / Other Information** * Technology background or Technology Degree preferred * \+8 years experience in the industry , preferably Financial technology space * Expert with Technology Service Management and Operations including Stability data collection and maintenance * Expert with PCM Tools like Dynatrace, Splunk etc **Working Conditions** * Work in a standard office\-based environment; non\-standard hours are a common occurrence. Limited/moderate/extensive (update as appropriate) travel domestically/internationally/globally (update as appropriate). \#LI\-HYBRID Location(s): Colombia : Bogota : Bogota ScotiaTech is a business unit within ScotiaGBS, a Scotiabank Group company located in Bogota, Colombia. The ScotiaTech hub was created to support different technology systems and processes of the Bank. We offer an inclusive, positive work environment, and competitive benefits. At ScotiaTech, we value the unique skills and experiences each individual brings and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaTech; however, only those candidates who are selected for an interview will be contacted. Note: All postings in me@Scotiabank will remain live for a minimum of 5 days.

111411, Los Mártires, Bogotá, Colombia

Business Solutions Specialist65169301661826123

Indeed

Business Solutions Specialist

Summary: Join a purpose-driven team contributing to the CCA Cards Technology team, focusing on POS payments, loyalty programs, and merchant acquiring initiatives. Highlights: 1. Contributes to innovative Technology hub in Bogota 2. Engages in end-to-end technical requirements gathering and definitions 3. Drives resolution of production issues and monitors the production ecosystem Requisition ID: 248001 Thanks for your interest in ScotiaTech, Scotiabank's new and innovative Technology hub in Bogota. Join a purpose driven winning team that promotes creativity and innovation in a fast\-paced environment, where we’re always committed to results, in an inclusive, diverse, and high\-performing culture. **About the Role** Contributes to the overall success of the CCA Cards Technology team located in Toronto (supporting applications used across the Caribbean and Central America regions). Looking for a seasoned business analyst with expertise in the POS payments domain – including card schemes, certifications, payment gateways and acquiring models, and Credit Card Loyalty Programs. **Accountabilities** * Reports to the Senior Manager and is responsible for end\-to\-end technical requirements gathering and definitions; working collaboratively with various stakeholders across the Bank (and vendors as/if required) on Merchant Acquiring initiatives. * Manages and oversees system implementation process by testing (i.e. developing test cases, conducting regression and new functionality testing, raising/managing problem bugs and testing fixes), assisting in the definition of user procedures and workflows, assisting in the development of conversion and implementation strategies, and assisting in the provision of user documentation, user training, and post\-implementation support, as/if required. * Drives resolution of production issues to meet the needs of the supported Line of Business. This may involve participation in rapid prototyping, with requirements and solutions developed on an iterative basis that provides interim deliverables until a final production solution is created. * Monitors the production ecosystem and assist with driving/generate reporting on stability, security, audit and compliance findings. * Continually acquire and enhance knowledge of the Division's business strategies and policies, risk management practices and methodologies, product offerings, financial markets, financial instruments, regulatory requirements, Back Office processes, and rapidly changing technology to effectively assist in the provision of business solutions and services to the end user business lines. * Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. * Understand how the Bank’s risk appetite and risk culture should be considered in day\-to\-day activities and decisions. * Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day\-to\-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. * Champions a high performance environment and contributes to an inclusive work environment. **Education / Experience / Other Information** * The incumbent must be proficient in English both written and spoken. * A recognized under\-graduate degree in a related field. * The incumbent must have knowledge of payments, including, but not limited to: o Credit Card Loyalty Programs o Acquiring o Card Schemes/Card Issuers o Gateway Systems o Authorization o Settlement o Account Funding Flows * Knowledge of AS400 and Transaction Switching systems is a plus. * Ability to distil business requirements into technical requirements. * Excellent problem solving, communication and stakeholder/vendor management skills – English language fluency is a must. * Familiarity with tools like JIRA, Confluence, Service Now. * Must be a creative, self\-starting, results\-oriented, and highly motivated individual with good analytical skills in order to apply this knowledge to assist in the resolution of complex business problems. * The incumbent must possess a basic understanding of current IT practices, systems development techniques, including requirements specification and testing methodologies, real\- time analytical and formal modelling tools, and keep current with rapidly changing technology. * This position requires the following knowledge: o Working knowledge of testing methodology; o Working knowledge of bank processes; o Working knowledge of the Bank's business units (including products); o Working knowledge of bank technology; o Novice knowledge of Bank accounting \#LI\-HYBRID Location(s): Colombia : Bogota : Bogota ScotiaTech is a business unit within ScotiaGBS, a Scotiabank Group company located in Bogota, Colombia. The ScotiaTech hub was created to support different technology systems and processes of the Bank. We offer an inclusive, positive work environment, and competitive benefits. At ScotiaTech, we value the unique skills and experiences each individual brings and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaTech; however, only those candidates who are selected for an interview will be contacted. Note: All postings in me@Scotiabank will remain live for a minimum of 5 days.

111411, Los Mártires, Bogotá, Colombia

Content Marketing Assistant65169301403393124

Indeed

Content Marketing Assistant

Summary: Skycrest Homes is seeking a creative Digital Content Creator & Media Specialist passionate about storytelling and building a standout online presence for custom home building. Highlights: 1. Opportunity to build a standout online presence across various platforms 2. Collaborate on content calendars, branding, and growth strategy 3. Long-term position with growth potential **Skycrest Homes** **Content Marketing Assistant** At Skycrest Homes, we specialize in creating beautiful, high\-quality custom homes and remodeling existing homes tailored to our clients' unique visions. With years of expertise in the industry, we have built a reputation for delivering exceptional craftsmanship and superior customer service. We value long\-term relationships with our clients and strive to exceed expectations on every project. If you're passionate about perfection and ready to make your mark in the custom home industry, Skycrest Homes is where you belong. Are you a creative powerhouse with an eye for design, a passion for storytelling, and a knack for short\-form video? We're looking for a talented Digital Content Creator \& Media Specialist to join our team and help us build a standout online presence across YouTube, social media, and blogs. **What You'll Do:** * Design scroll\-stopping YouTube thumbnails * Edit and publish videos and shorts for YouTube, Instagram, TikTok, and more * Create and schedule engaging social media posts * Write blog posts that inform, inspire, and boost SEO * Collaborate with our team on content calendars, branding, and growth strategy **What We're Looking For:** * 2\+ years of experience in content creation, graphic design, or digital marketing * Proficiency in Canva, Adobe Suite, or similar tools * Video editing skills (CapCut, Premiere Pro, Final Cut, or similar) * Fluent in English\- both spoken and written * Experience creating content for YouTube and social media platforms * Self\-starter attitude and strong time management skills * Reliable internet connection and ability to work independently **Bonus Points** * Experience writing for or marketing in the construction or home improvement space * Understanding of SEO or YouTube algorithms **Schedule \& Pay:** * Flexible Hours * Pay: $5\.00\-$8\.00/hour US dollars paid through UpWork * Long\-term position with growth potential

111411, Los Mártires, Bogotá, Colombia

COP 5-8/hour

Indeed

SVCS CUSTOMER OPS 3

Summary: Manages managed services contracts, ensuring delivery of services, meeting SLAs and KPIs, and fostering strong client relationships. Highlights: 1. Manages managed services contracts and client P&L 2. Ensures delivery of contracted services and meets SLAs/KPIs 3. Builds and maintains strong client relationships Responsible for all aspects of the operations of a managed services contract. Manages the delivery of contracted services to clients to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded. Manage the Customer P\&L, contract amendments, identify and deliver continuous improvement ideas and execute Customer Governance. Ensures that operational teams and subcontractors have a clear understanding of client requirements . Builds and maintains strong client relationships at all levels and provides day\-to\-day client advice and support such as install base accuracy, hardware orders, device change management, issue resolution, client training needs, consumables forecasts, client on\-hand inventories, toner reconciliation, consumables escalations, vendor management, normal business as usual activities to ensure customer satisfaction.

111411, Los Mártires, Bogotá, Colombia

Bilingual Assistant - Monday to Friday65169108342659126

Indeed

Bilingual Assistant - Monday to Friday

Job Summary: We are seeking a proactive Bilingual Assistant to provide administrative support to law firms and medical offices in the U.S., managing communications and documentation. Key Highlights: 1. Guaranteed professional development and English improvement 2. Positive and collaborative work environment 3. Growing company focused on Colombian talent **Join our team as a Bilingual Assistant!!!** **Job Type:** Full-time (40 hrs/week) **Contract Type:** Indefinite term **Schedule:** Monday to Friday. **Work Mode:** In-person **Location:** Bogotá, Cundinamarca **Salary Range:** $2'850\.000 **Job Description:** Join our team as a **Bilingual Assistant**! We are looking for a proactive professional to provide administrative support to law firms and U.S. medical provider offices. Your responsibilities will include answering calls in English, managing calendars, scheduling clients, and handling documentation. If you have conversational English proficiency and exceptional communication skills, this opportunity is for you! **About Profesor X:** Our vision is to become the most recognized bilingual staffing company among physicians and attorneys in the U.S., with the goal of employing 1\.000 people in Colombia by 2026. We are committed to helping these professionals hire qualified and motivated staff in Colombia. **Why Work With Us?** * **Positive Work Environment:** Enjoy a friendly and collaborative team. * **Professional Development:** Improve your English while you work. * **Constant Growth:** Be part of an expanding company that highlights Colombian talent. * **Competitive Benefits:** Attractive salary and Monday-to-Friday work schedule. **Performance Goals:** * Execute administrative responsibilities with maximum attention to detail and efficiency. * Answer calls, schedule meetings, and provide support to clients and team members. * Organize documents and handle sensitive information confidentially. **Key Skills & Competencies:** * Proficiency in Microsoft Office. * Excellent time management and multitasking ability. * Strong collaboration and clear communication skills. * Positive and proactive attitude. * Ability to work independently with minimal supervision. **Education & Experience:** * Minimum English level: B2 (bilingual individual). * Minimum education: High school diploma. * Technical or university education is preferred but not required. * No prior experience required; paid training provided. **Physical Requirements:** * Ability to sit at a desk and work on a computer for extended periods. **Benefits:** * Paid training. * Weekends off! * 6 vacation days upon completion of the first 6 months. * Health insurance (EPS), pension, severance pay, bonus, and family compensation fund. **Apply now and join a team committed to success and growth!** Job Type: Full\-time Work Location: In person

111411, Los Mártires, Bogotá, Colombia

COP 2,850,000/year

Bilingual Legal Assistant - Monday to Friday!!!65169106848642127

Indeed

Bilingual Legal Assistant - Monday to Friday!!!

Job Summary: We are seeking a Bilingual Legal Assistant to provide administrative support to law firms and medical provider offices in the U.S., managing communications and documentation. Key Highlights: 1. Positive and collaborative work environment 2. Opportunities for growth and development 3. Improve your English while working **BILINGUAL LEGAL ASSISTANT – 40H PER WEEK** **Job Type:** Full-time. 40 hrs/week. **Schedule:** Monday – Friday. **Indefinite-term contract. Weekends completely free.** **Language:** English **Work Mode: IN-PERSON** **Location:** Bogotá, Distrito Capital, Cundinamarca **Salary Range: $2.850.000** **Job Description:** We are seeking a **Bilingual Legal Assistant** to provide administrative support to law firms and medical provider offices in the United States. Responsibilities include answering calls in English, managing calendars, scheduling appointments, and handling documentation. The ideal candidate must communicate professionally and courteously in English—both by phone and email—with clients and team members. They will also support the team with organizational and communication tasks, always focused on client success. **About Profesor X:** Our vision is to become the leading company in hiring bilingual personnel for doctors and lawyers in the United States, aiming to employ 1,000 people in Colombia by 2026. Our mission is to help doctors and lawyers in the U.S. hire hardworking and motivated staff from Colombia, contributing to their productivity and expansion. **Why Choose Profesor X?** * Enjoy a positive and collaborative work environment. * Competitive salary and only 40 hours of work per week. * Improve your English while working with us. * We value our team members and their opinions. * Growth and development opportunities: Be part of our success! * We aim to highlight Colombia for its hardworking and bilingual workforce. **Performance Goals:** * Execute all administrative responsibilities with attention to detail and efficiency. * Answer calls in English and schedule meetings. * Send and respond to emails professionally and promptly. * Provide clear and courteous communication. * Perform data entry and organize documents. * Handle sensitive information with absolute confidentiality. **Key Skills / Competencies:** * Proficiency in Microsoft Office. * Excellent time management and multitasking skills. * Effective collaboration, initiative, and clear communication. * Attention to detail and problem-solving ability. * Outstanding written and verbal communication skills. * Positive “I can do it” attitude. * Ability to build effective working relationships and work independently. **Education & Experience:** * Minimum English level B2 (bilingual person). * High school diploma (bachillerato) required. * Technical or university education preferred but not required. * No prior experience required; paid training provided. **Physical Requirements:** * Ability to sit for extended periods in front of a computer. **Benefits:** * Paid training. * Free weekends. * 40 hours of work per week. * 6 vacation days after completing the first 6 months with the company. * EPS, pension, severance pay, bonus, and family compensation fund benefits. Are you ready to join a team that values your growth and success? Apply now and join Profesor X! Job Type: Full-time Work Location: In person

111411, Los Mártires, Bogotá, Colombia

COP 2,850,000/year

Law Firm Assistant - Monday to Friday65169106580353128

Indeed

Law Firm Assistant - Monday to Friday

Job Summary: We are seeking a Bilingual Legal Assistant to provide administrative support to law firms and medical offices in the U.S., managing communications and documentation. Key Highlights: 1. Positive and collaborative work environment 2. Growth and development opportunities 3. Improve your English while working with us **BILINGUAL LEGAL ASSISTANT – 40H PER WEEK** **Job Type:** Full-time. 40 hrs/week. **Schedule:** Monday – Friday. **Indefinite-term contract. Weekends completely free.** **Language:** English **Work Mode: IN-PERSON** **Location:** Bogotá, Distrito Capital, Cundinamarca **Salary Range: $2.850.000** **Job Description:** We are looking for a **Bilingual Legal Assistant** to provide administrative support to law firms and medical provider offices in the United States. Responsibilities include answering calls in English, managing calendars, scheduling appointments, and handling documentation. The ideal candidate must communicate professionally and courteously in English—both by phone and email—with clients and team members. They will also support the team in organizational and communication tasks, always focused on client success. **About Profesor X:** Our vision is to become the leading company in hiring bilingual staff for doctors and lawyers in the United States, aiming to employ 1,000 people in Colombia by 2026. Our mission is to help doctors and lawyers in the U.S. hire hardworking and motivated personnel from Colombia, contributing to their productivity and expansion. **Why Choose Profesor X?** * Enjoy a positive and collaborative work environment. * Competitive salary and only 40 hours of work per week. * Improve your English while working with us. * We value our employees and their opinions. * Growth and development opportunities: Be part of our success! * We aim to highlight Colombia for its hardworking and bilingual workforce. **Performance Objectives:** * Execute all administrative responsibilities with attention to detail and efficiency. * Answer calls in English and schedule meetings. * Send and respond to emails professionally and promptly. * Provide clear and courteous communication. * Perform data entry and organize documents. * Handle sensitive information with strict confidentiality. **Key Skills / Competencies:** * Proficiency in Microsoft Office. * Excellent time management and multitasking skills. * Effective collaboration, initiative, and clear communication. * Attention to detail and problem-solving ability. * Outstanding written and verbal communication skills. * Positive “I can do it” attitude. * Ability to build effective working relationships and work independently. **Education & Experience:** * Minimum English level B2 (bilingual individual). * High school diploma (bachiller) required. * Technical or university education preferred but not required. * No prior experience required; paid training provided. **Physical Requirements:** * Ability to sit for extended periods in front of a computer. **Benefits:** * Paid training. * Free weekends. * 40 hours of work per week. * 6 vacation days after completing the first 6 months with the company. * EPS, pension, severance, bonus, and family compensation fund benefits. Are you ready to join a team that values your growth and success? Apply now and join Profesor X! Job Type: Full-time Work Location: In person

111411, Los Mártires, Bogotá, Colombia

COP 2,850,000/year

Bilingual Agent - Weekends OFF!!65169106355075129

Indeed

Bilingual Agent - Weekends OFF!!

Job Summary: This Bilingual Agent role provides essential administrative support to law firms and medical providers in the U.S., managing communications and documentation professionally. Key Highlights: 1. Key administrative support to professionals in the U.S. 2. Friendly and balanced work environment 3. Opportunity to improve English on the job **Join Our Team as a Bilingual Agent!** **Job Type:** Full-time (40 hours/week) **Contract:** Indefinite-term **Schedule:** Monday to Friday **Work Mode:** In person **Location:** Bogotá D.C., Cundinamarca **Salary Range:** $2,850,000 **Job Description:** As a Bilingual Agent, you will be a key contributor to administrative support for law firms and medical providers in the United States. Your responsibilities will include: * Professionally answering calls in English. * Managing calendars and scheduling appointments. * Organizing and managing documentation. We are seeking a candidate with conversational-level English who demonstrates polite and professional communication, both by phone and email. If you are passionate about customer service and organization, this is your place! **About Profesor X:** Our vision is to become the most recognized bilingual staffing company among doctors and lawyers in the U.S., aiming to employ 1,000 people in Colombia by 2026. Our mission is to help these professionals find hardworking and motivated staff in Colombia. **Why Choose Profesor X?** * An excellent work environment where everyone is friendly. * Competitive salary and a balanced work schedule. * Opportunity to improve your English while working. * We value every team member and their opinions. * A growing environment where you can be part of our story. **Performance Objectives:** * Execute all administrative responsibilities with attention to detail and efficiency. * Provide support to team members and clients via phone calls and emails. * Maintain professional and organized communication. * Carry out data entry and manage documents confidentially. **Key Skills and Competencies:** * Proficiency in Microsoft Office. * Excellent time management and multitasking ability. * Effective collaboration and an analytical mindset. * Attention to detail and problem-solving skills. * Positive attitude and professionalism in customer service. * Ability to work independently with minimal supervision. **Education and Experience:** * Minimum English level B2 (bilingual). * High school diploma required; technical or university education preferred but not mandatory. * No prior experience required; paid training provided. **Physical Requirements:** Ability to sit at a desk and work on a computer for extended periods. **Benefits:** * Paid training. * No weekend work. * 40-hour workweek from Monday to Friday. * 6 vacation days after completing the first 6 months. * Health insurance (EPS), pension, severance pay, bonus, and access to family compensation fund. **We’re excited to meet you!** If you’re looking for a place where you can grow and develop your skills, we look forward to your application! Job Type: Full\-time Work Location: In person

111411, Los Mártires, Bogotá, Colombia

COP 2,850,000/year

ANALISTA JÚNIOR DE PAGOS - BILINGÜE EN INGLÉS651691061571851210

Indeed

ANALISTA JÚNIOR DE PAGOS - BILINGÜE EN INGLÉS

Resumen del Puesto: Este rol es responsable de realizar tareas diarias dentro del flujo de Procure to Pay (P2P), incluyendo el procesamiento de facturas y la auditoría de informes de gastos, apoyando también las actividades de cierre de mes. Puntos Destacados: 1. Procesamiento oportuno y preciso de facturas (PO, Non-PO, tarjetas de crédito) 2. Auditoría de liquidaciones de viajes y gastos 3. Colaboración con equipos para resolución de consultas P2P **Descripción de la empresa** SGS es el líder mundial en inspección, verificación, análisis, capacitación y certificación. Es considerada como el principal referente mundial en calidad e integridad, contamos con más de 95\.000 colaboradores y una red de más de 2\.400 oficinas y laboratorios por el mundo. **Descripción del empleo** Perform day to day tasks within the Procure to Pay (P2P) stream such as daily invoice processing (PO and Non\-PO), expense reports audit, as well as support month\-end closing activities. The performance should meet the requirements defined in the SLA/KPI’s. Specific Responsibilities * Timely and accurate review, validation, and processing of incoming invoices (e.g., PO, Non\-PO, credit card statements) to accounting system. * Ensure that invoices are properly coded and booked in accordance to SGS Chart of Accounts. * Verify that the invoices comply with SGS policies and procedures. * Audit travel and expense liquidation in accordance with existing rules and regulations. * Process prepayments and follow up on prepaid invoices. * Respond to basic vendor inquiries and escalate complex cases. * Collaborate with colleagues to share and clarify accounting information. * Respond to inquiries from internal and external stakeholders regarding outstanding P2P inquiries (e.g. invoices, payments, travel, and expenses audit responses). * Support resolution of match exceptions in coordination with relevant teams. * Collaborate with R2R team to monitor AP transactions in bank reconciliation. * Follow up on transactions on the long\-outstanding items in the Accounts Payables Trial Balance (Ageing) * Follow up on invoices on hold * Prepare and review other month end P2P transactions * Assist in AP Subledger close and other month end activities * Ensure monthly checklists are completed by the month end and signed off by AP Supervisor. * Assist AP Supervisor in monitoring internal controls and tracking KPIs. * Assist AP Supervisor in preparing reports (e.g., KPI reports), and any other adhoc activities. * Collaborate with the team to address stakeholder inquiries. * Participate in process improvement discussions and share observations **Requisitos*** Bachelor’s Degree, preferably in Accounting, Business or Finance * General knowledge of accounting principles * 1\+ years of professional experience in Accounts Payable * Oracle E\-Business Suite Knowledge (Oracle EBS) – Mandatory * English B2\+ – Mandatory **Información adicional*** **Base salary:** COP 2,600,000 * **Transportation allowance:** COP 200,000 * **Well\-being allowance:** COP 300,000 * **Language bonus** **Average total monthly compensation:** approximately **COP 3,900,000**

111411, Los Mártires, Bogotá, Colombia

COP 3,900,000/year

Bilingual Education Sales Consultant651691050620171211

Indeed

Bilingual Education Sales Consultant

Summary: Join Kaplan International Languages as a Sales Representative to advise prospective students on English study abroad options and manage sales pipelines using CRM tools. Highlights: 1. Help people connect with the world through English and life-changing experiences 2. Advise prospective students on studying English abroad (no cold calling) 3. Guide leads toward the best study options based on their goals Job Description Job Description At Kaplan International Languages, we are looking for a Sales Representative – North America to join our Language Learning and Certification Division. We are a passionate team dedicated to helping people connect with the world through English and life\-changing educational experiences. What You’ll Do* Advise prospective students interested in studying English abroad (no cold calling). * Guide leads toward the best study option based on their personal and professional goals. * Manage your sales pipeline using Salesforce and top\-tier CRM tools. What We’re Looking For* Minimum 1 year of experience in sales or customer\-facing roles. * Fluent English (B2 or higher). * University degree or equivalent education. * Excellent communication, negotiation, and results\-driven skills. Position Details* Location: 100% On\-Site—Bogotá D. C ( Av. Cra 19 \#95\-20\) * Schedule: Rotating shifts between 10:00 a.m. and 9:00 p.m., depending on the assigned region. * Training: Fully provided from day one. Compensation \& Benefits* Base Salary: Competitive base salary * Uncapped Commissions: Between COP $1,000,000 and $9,000,000 per month (average monthly earnings around COP $6,000,000\). * Automatic promotion to Sales Executive after 6 months based on performance. * 20 days of paid vacation per year. * Flexible remote work option after meeting KPIs. Additional Benefits:* Professional development program * Medical coverage * Gym membership * Free English classes Why Kaplan? With 44 language schools across 8 countries and students from over 160 nationalities, Kaplan International Languages is at the heart of global education. Here, you don’t just sell a program — you help open doors to experiences that transform lives. Learn more about us: https://lnkd.in/ebxGht6j Location Bogotá, COL Employee Type Employee Job Functional Area Sales Kaplan lnternational is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you require any adjustments or additional support within the recruitment process, please contact us directly.

111411, Los Mártires, Bogotá, Colombia

COP 1,000,000-9,000,000/year

Bilingual Spanish-Speaking Inside Sales Representative651691045669151212

Indeed

Bilingual Spanish-Speaking Inside Sales Representative

Summary: This role is responsible for generating new business opportunities through outbound prospecting, qualifying leads, and setting up meetings for the Sales Manager. Highlights: 1. Identify, qualify, and convert new sales opportunities 2. Build and maintain strong relationships with shippers and business clients 3. Provide professional customer support, resolving inquiries and issues Zelh is a fast\-growing, passionate outsourcing company. Our mission is to be the most reliable company by offering and maintaining consistently high\-quality services. We achieve the mission by fostering long\-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy! At this point, Zelh is looking for a **Bilingual Spanish\-Speaking Inside Sales Representative** for one of our clients. This role is responsible for generating new business opportunities through outbound prospecting, qualifying leads, and setting up meetings for the Sales Manager. The ideal candidate thrives in a fast\-paced environment, excels at communication, and is eager to grow within the freight and logistics industry. **Key Responsibilities:** * Manage inbound and outbound sales activities with English\- and Spanish\-speaking customers * Identify, qualify, and convert new sales opportunities for transportation and logistics services * Build and maintain strong relationships with shippers and business clients * Prepare and present freight quotes, service options, and tailored logistics solutions * Coordinate closely with operations and carrier teams to ensure smooth service execution * Maintain accurate customer data, activities, and pipeline updates in the CRM system * Follow up on leads, renew existing accounts, and drive repeat business * Provide professional customer support, resolving inquiries and issues in a timely manner **Job requirements:** * Fluent in **English and Spanish** (spoken and written) * Previous experience in **inside sales, customer service, or logistics/transportation** * Strong communication, negotiation, and relationship\-building skills * Ability to manage multiple leads and priorities in a fast\-paced environment * Comfortable working with **CRM systems** and sales tools * Self\-motivated, results\-driven, and able to work independently as well as in a team **Working** **conditions**: * Schedule: Mon \- Fri, 2 \- 10 PM CST * Competitive Salary in USD * Remote mode of work * 10\+ business days of paid time off * Equipment provided * A supportive team * Remote eligibility

111411, Los Mártires, Bogotá, Colombia

Pentesting/Ethical Hacker651691038809631213

Indeed

Pentesting/Ethical Hacker

111411, Los Mártires, Bogotá, Colombia

General Internal Services651600632715531214

Indeed

General Internal Services

Job Summary: We are seeking a domestic worker to assist with cleaning and childcare duties. Key Responsibilities: 1. Assistance with cleaning tasks 2. Care of two children A domestic worker is required for live-in employment. Duties include assistance with cleaning tasks and caring for two children. **Work Location:** 170th Street and Northern Highway **Salary:** 1,750,900 + Statutory Benefits Position Type: Full-time Application Question(s): * Are you available for live-in work? * Please confirm your contact number

111411, Los Mártires, Bogotá, Colombia

COP 1,750,900/year

Indeed

Payroll Coordinator

Job Summary: We are seeking a responsible, analytical, and detail-oriented Payroll Leader to lead payroll processes and ensure their accurate execution. Key Highlights: 1. Manage payroll calculation and payment, social security, and benefits. 2. Ensure compliance with internal policies and processes. 3. Perform payroll accounting close and prepare reports. We’re looking for talent at Berlitz! At Berlitz, we are seeking a Payroll Leader who is responsible, analytical, and detail-oriented to lead payroll processes, ensuring regulatory compliance and accurate execution of each stage of the process. **Work Modality**: Remote Work **Responsibilities** * Manage payroll calculation and payment, social security, and benefits in accordance with current labor legislation. * Ensure proper collection, validation, and tracking of payroll changes to guarantee timely payment. * Guarantee compliance with the company’s internal policies and processes. * Perform payroll accounting close and prepare reports and statements for the Accounting and Human Resources departments. **Required Profile** * Degree in Public Accounting or Business Administration. * Minimum 3 years’ experience as a Payroll Coordinator or Payroll Leader in companies with over 1,000 employees. * Solid knowledge of labor legislation, social security, and benefits. * Strong analytical, organizational, and detail-oriented skills. If you meet this profile and are interested in joining our team, please send your resume to: diana.villamil@berlitz.com.co Job Type: Full-time, Indefinite

111411, Los Mártires, Bogotá, Colombia

Strategy Manager Junior – Customer Experience Bilingual651598568275221216

Indeed

Strategy Manager Junior – Customer Experience Bilingual

Job Summary: We are seeking a bilingual Strategy Manager Jr. who transforms data into strategic decisions and optimizes customer experience in the pharmaceutical industry. Key Highlights: 1. Grow professionally within a global pharmaceutical account 2. Work in a bilingual, high-impact environment 3. Contribute to continuous improvement and operational efficiency Strategy Manager Jr. – Customer Experience (Bilingual) Colombia, Bogotá Work Mode: On-site Industry: Pharmaceutical – High-Level BPO Salary: $2\.900\.000 COP \+ Statutory Benefits Are you passionate about strategy, data analysis, and customer experience? Do you want to grow professionally within a global pharmaceutical account and work in a bilingual, high-impact environment? We are looking for a bilingual Strategy Manager Jr. eager to transform data into strategic decisions, optimize the customer journey, and ensure an excellent experience for patients and healthcare professionals. Key Responsibilities: * Design and optimize customer care workflows and experience. * Analyze KPIs such as CSAT, NPS, FCR, and AHT to propose improvement plans. * Ensure compliance with pharmacovigilance regulations, data protection requirements, and compliance standards. * Prepare strategic reports and present insights to operational leaders and the client. * Support continuous improvement and operational efficiency initiatives. Requirements: * Bachelor’s degree in Industrial Engineering, Business Administration, Marketing, or related fields. * Minimum 2–3 years of experience in Contact Centers, Customer Experience, BPO, or analytical/operational roles. * Advanced English (C1) for professional meetings and documentation. * Basic/intermediate proficiency in KPIs and analytical tools. * Prior experience in regulated sectors—healthcare, insurance, or banking—is desirable. Key Competencies: * Analytical and strategic thinking. * Results-oriented mindset and commitment to continuous improvement. * Clear and professional communication. * Ethics, confidentiality, and attention to detail. What We Offer: * Fixed monthly salary of $2\.900\.000 COP \+ statutory benefits. * Career development plan with progression path to Senior Strategy Manager. * Experience in a purpose-driven industry: healthcare. * Bilingual, multicultural, and professional work environment. * On-site work mode Position Type: Full-time

111411, Los Mártires, Bogotá, Colombia

COP 2,900,000/year

BILINGUAL TRAINER 10976651598565274911217

Indeed

BILINGUAL TRAINER 10976

Job Summary: We are seeking a professional to train, certify, and upskill bilingual operational talent by delivering training and evaluating performance. Key Highlights: 1. Training and certification of bilingual operational talent 2. Leadership in BAU interventions and content design 3. Interaction with clients for process improvement **Company Description:** We are Colombia’s first Contact Center and BPO, with over 28 years of experience providing comprehensive solutions to public and private sector companies for customer service and management. Thanks to our track record and commitment to our purpose—"Improving Lives, Our Commitment"—since 2021 we have been a BIC (Benefit Corporation of Collective Interest), reinforcing our ongoing dedication to generating well-being and efficiency for our clients and collaborators, as well as our intention to contribute to social and environmental issues in our country. We have over 6,500 collaborators—the \#OSFamily—across the national territory, working for Colombia’s and Latin America’s most important companies and institutions to transform experiences. **Job Mission:** To train, certify, and upskill bilingual operational talent through effective programs that meet client standards and continuously improve. **Job Functions:** Deliver training to new hires and outgoing staff following training manuals, training plans, and standards, and publish relevant reports. Successfully meet objectives set by clients/internal stakeholders according to certification standards. Evaluate post-training performance of trained agents during their OJT period and transfer learnings to subsequent batches. Lead all BAU interventions such as TNI/TNA, refreshers, knowledge assessments, and design concise content. Periodically assess and implement necessary updates to training materials. Assume full responsibility for reporting/MI related to all training tasks. Interact with clients and share LOB/SME intelligence for process improvement. Actively participate in and present training performance during daily, weekly, and monthly internal and client reviews. Creation of SOPs and content. **Requirements:** Professional degree 2 years’ experience as a bilingual trainer * Proficiency in office tools, data analysis, and information management. **Offer Conditions:** **Net Monthly Salary:** 5275000 **Benefits:** * Career development plan * Personal and spiritual growth programs * Discounts with various partner organizations * Enrollment in employee fund

111411, Los Mártires, Bogotá, Colombia

COP 5,275,000/year

Bilingual Quality Leader 10979651598562840331218

Indeed

Bilingual Quality Leader 10979

Job Summary: Leads the daily management of the QC team, ensuring operational quality and compliance with standards through performance analysis and training. Key Highlights: 1. Leadership in quality management 2. Performance analysis and continuous improvement 3. Facilitation of calibrations and training **Company Description:** We are Colombia’s first Contact Center and BPO, with over 28 years of experience delivering comprehensive solutions to public and private sector companies for customer service and management. Thanks to our track record and commitment to our purpose—"Improving Lives, Our Commitment"—since 2021 we have been a BIC (Benefit for Collective Interest) company, reinforcing our ongoing interest and efforts to generate well-being and efficiency for our clients and collaborators, as well as our intention to contribute to social and environmental issues in our country. We have over 6,500 collaborators—the \#OSFamily—across the national territory, working for Colombia’s and Latin America’s most important companies and institutions to transform experiences. **Job Mission:** Ensure quality assurance by leading the QC team’s daily management through performance analysis. **Job Responsibilities:** Ensure operational continuity and quality assurance by leading the QC team’s daily management through performance analysis, task prioritization and assignment, deviation identification and documentation, metric consolidation, and facilitation of calibrations, feedback, and training—aiming to improve consistency, standard compliance, and operational performance. Address agents’ questions, unblock workflows, escalate issues, and ensure workflow continuity. Analyze performance, identify underperformers, and document critical cases. Extract or receive samples, organize the audit batch, and assign work. Consolidate the weekly report with metrics, insights, and action items. **Requirements:** Professional 2 years leading quality in bilingual accounts * Proficiency in office tools, information analysis, and management. **Offer Conditions:** **Net Monthly Salary:** 5275000 **Benefits:** * Career plan * Personal and spiritual growth programs * Discounts with various partners * Employee fund affiliation

111411, Los Mártires, Bogotá, Colombia

COP 5,275,000/year

BILINGUAL TEAM LEADER 10980651598560180501219

Indeed

BILINGUAL TEAM LEADER 10980

Job Summary: Lead the operation of a Contact Center, managing performance and resources to achieve business quality and timing objectives. Key Responsibilities: 1. Lead operations efficiently and manage resources. 2. Ensure continuity of workflow and resolve issues. 3. Evaluate performance, provide feedback, and analyze results. **Company Description:** We are Colombia’s first Contact Center and BPO, with over 28 years of experience delivering comprehensive solutions to public and private sector companies for customer service and management. Thanks to our track record and commitment to our purpose—"Improving Lives, Our Commitment"—since 2021 we have been a BIC (Benefit Corporation), reinforcing our ongoing dedication to generating well-being and efficiency for our clients and employees, as well as our intention to contribute to social and environmental topics in our country. We have over 6\.500 employees—the \#OSFamily—across the national territory, working for Colombia’s and Latin America’s most important companies and institutions to transform experiences. **Job Mission:** Lead operations efficiently, managing performance and resources to meet business quality, timing, and objective requirements. **Job Functions:** Address agent inquiries, unblock workflows, escalate issues, and ensure workflow continuity. Execute the full process: queries, batches, upload to Fractal; report issues, assign HC and ETA. Team Leaders monitor progress, identify delays, and take action; agents must deliver on time and report blockers. Randomly review products, assess alignment with criteria, provide feedback to agents, and share findings with QC. Analyze performance, identify underperformers, and document critical cases. **Requirements:** University student in final semesters or graduate 2 years of experience as team leader * Proficiency in office tools, information analysis, and management. **Offer Conditions:** **Net Monthly Salary:** 5275000 **Benefits:** * Career Plan * Personal and spiritual growth programs * Discounts with various partners * Employee fund affiliation

111411, Los Mártires, Bogotá, Colombia

COP 5,275,000/year

BILINGUAL OPERATIONS MANAGER 10978651598557456671220

Indeed

BILINGUAL OPERATIONS MANAGER 10978

Job Summary: Monitors and improves operational performance using metrics and analysis, supporting Team Leads to anticipate deviations and ensure efficiency. Key Highlights: 1. Key role in continuous improvement of operational performance and decision-making. 2. Collaboration with Team Leads to optimize processes and outcomes. 3. Focus on structured metric analysis for efficiency. **Company Description:** We are Colombia’s first Contact Center and BPO, with over 28 years of experience delivering comprehensive solutions to public- and private-sector companies for customer service and management. Thanks to our track record and commitment to our purpose—"Improving Lives, Our Commitment"—since 2021 we have been a BIC (Benefit Corporation), reinforcing our ongoing dedication to generating well-being and efficiencies for our clients and collaborators, as well as our intention to contribute to social and environmental issues in our country. We have over 6,500 collaborators—the \#OSFamily—across the national territory, working for Colombia’s and Latin America’s most important companies and institutions to transform experiences. **Job Mission:** Monitor and improve operational performance using metrics and analysis, supporting Team Leads and decision-making to anticipate deviations. **Job Functions:** Ensure monitoring, control, and continuous improvement of operational performance through structured analysis of metrics, dashboards, and reports; support Team Leads in implementing improvement plans (PIPs); and produce periodic analyses with clear actions to anticipate deviations, support decision-making, and guarantee operational stability and efficiency. Review performance with TLs, ensure PIP compliance, and track agent progress. Does not directly assign processes but must understand the full structure to provide support and escalation. Prepare updated analysis for WBR/MBR meetings and propose clear actions. Review the dashboard, identify key deviations, and send messages to TLs with clear observations and follow-up questions. Review the QA Outlook document, highlight key patterns and issues, and contact relevant TLs with questions or follow-up actions. Document the monthly analysis, highlight key deviations, and share findings. Complete the tab on the first day of each month, ensure data is up-to-date, and provide justification for discrepancies. Report gaps, turnover, or pending hires. Prepare the weekly report, identify root causes, and initiate supportive or corrective actions. Compile and share daily updates with clear, accurate information. **Requirements:** Professional 2 years’ experience as a leader, supervisor, or coordinator in a bilingual call center * Proficiency in office tools, information analysis, and management. **Offer Conditions:** **Net Monthly Salary:** 7115000 **Benefits:** * Career plan * Personal and spiritual growth programs * Discounts with various partners * Employee fund affiliation

111411, Los Mártires, Bogotá, Colombia

COP 7,115,000/year

Bilingual Customer Service Agent651598539500821221

Indeed

Bilingual Customer Service Agent

Job Summary: This Bilingual Agent role offers the opportunity to provide professional administrative support to law firms and medical providers in the U.S., handling calls, calendars, and documentation. Key Highlights: 1. Excellent work environment that values team members’ opinions 2. Opportunity to improve your English while working 3. A growing environment where you can be part of its story **Join Our Team as a Bilingual Agent!** **Job Type:** Full-time (40 hours/week) **Schedule:** Monday to Friday (weekends off) **Salary:** $2,850,000 – $3,000,000 per month **Language:** English (mandatory) **Work Mode:** On-site **Location:** Bogotá, Cundinamarca (San Cayetano Logistics Complex) **Job Summary:** As a Bilingual Agent, you will play a key role in providing administrative support to law firms and medical providers in the United States. Your responsibilities will include: * Answering calls professionally in English. * Managing calendars and scheduling appointments. * Organizing and managing documentation. We are looking for someone with conversational-level English who demonstrates polite and professional communication, both over the phone and via email. If you are passionate about customer service and organization, this is the place for you! **About Profesor X:** Our vision is to become the most recognized bilingual staffing company among doctors and lawyers in the U.S., aiming to employ 1,000 people in Colombia by 2026. Our mission is to facilitate connections between these professionals and talented Colombian personnel. **Why Choose Profesor X?** * An excellent work environment where everyone is friendly. * Competitive salary and a balanced work schedule (weekends off!). * Opportunity to improve your English while working. * We value every team member and their opinions. * A growing environment where you can be part of our story. **Performance Goals:** * Execute all administrative responsibilities with attention to detail and efficiency. * Provide support to team members and clients via phone calls and emails. * Maintain professional and organized communication. * Perform data entry and manage documents confidentially. **Key Skills and Competencies:** * Proficiency in Microsoft Office. * Excellent time management and multitasking ability. * Effective collaboration and analytical mindset. * Attention to detail and problem-solving skills. * Positive attitude and professionalism in customer service. * Ability to work independently with minimal supervision. **Education and Experience:** * Minimum English level B2 (bilingual). * High school diploma required; technical or university education preferred but not mandatory. * No prior experience required; paid training provided. **Physical Requirements:** Ability to sit at a desk and work on a computer for extended periods. **Benefits:** * Paid training. * Weekends off. * 40-hour workweek, Monday to Friday. * Indefinite-term contract. * Health insurance (EPS), pension, severance pay, bonus, and access to family compensation fund. **We’re excited to meet you!** If you’re looking for a place where you can grow and develop your skills, we look forward to your application! Job Type: Full-time

111411, Los Mártires, Bogotá, Colombia

COP 2,850,000-3,000,000/year

Bilingual Customer Service651598536912661222

Indeed

Bilingual Customer Service

Job Summary: We are looking for a Bilingual Agent to provide administrative support to law firms and medical provider offices in the U.S., handling calls and documentation. Key Highlights: 1. Excellent work environment and competitive pay 2. Opportunity for professional growth and continuous improvement of English 3. Paid training and no weekend work **Bilingual Agent (Full-Time)** **Location:** Bogotá, D.C. **Employment Type:** Full-time (40 hours/week) **Contract Type:** Indefinite term **Schedule:** Monday to Friday **Salary Range:** $2'850.000 -$3'000.000 **Job Summary** We are seeking a **Bilingual Agent** to provide administrative support to law firms and medical provider offices in the U.S. Responsibilities include: * Answering and making calls in English * Calendar management and appointment scheduling * Document handling * Professional and courteous communication with clients and team members **Requirements:** * English level B2 * Proactive and customer-oriented attitude **About Us: Professor X** **Vision:** To become the most recognized bilingual staffing company among doctors and lawyers in the U.S., with a goal of employing 1,000 people in Colombia by 2026. **Mission:** To help doctors and lawyers hire motivated personnel in Colombia, providing qualified talent to achieve their business objectives. **Benefits of Joining Our Team** * Excellent work environment * Competitive pay * Continuous improvement of English * We value our team’s opinions * Opportunity for professional growth * We highlight the quality of Colombian labor **Performance Objectives** * Execute administrative responsibilities with attention to detail and efficiency * Schedule meetings and provide support to clients and team members * Communicate professionally via email * Handle sensitive information confidentially **Key Competencies** * Proficiency in Microsoft Office * Excellent time management and multitasking skills * Collaboration and clear communication skills * Attention to detail and problem-solving ability * Positive attitude and capacity to build effective relationships **Education and Experience** * Minimum English level B2 (Bilingual individual) * High school diploma required; technical or university education preferred * No experience required; we offer paid training **Physical Requirements** * Ability to sit for extended periods and work on a computer **Additional Benefits** * Paid training * No weekend work * 6 vacation days upon completion of the first 6 months * Health insurance (EPS), pension, severance pay, bonus, and family compensation fund **Join our team and be part of our growth!** Job Type: Full-time

111411, Los Mártires, Bogotá, Colombia

COP 2,850,000-3,000,000/year

Bilingual Agent - Weekends off!!651598534577941223

Indeed

Bilingual Agent - Weekends off!!

Job Summary: This role is essential for providing administrative support to law firms and medical providers in the U.S., managing calls, calendars, and documentation with professionalism and customer service excellence. Key Highlights: 1. Excellent work environment and appreciation of team opinions. 2. Opportunity to improve English while working. 3. Growth-oriented environment where you can be part of our story. **Join Our Team as a Bilingual Agent!** **Job Type:** Full-time (40 hours/week) **Schedule:** Monday to Friday (weekends off) **Salary:** $2,850,000 **Language:** English (mandatory) **Work Mode:** On-site **Location:** Bogotá, Cundinamarca (San Cayetano Logistics Complex) **Job Summary:** As a Bilingual Agent, you will play a key role in providing administrative support to law firms and medical providers in the United States. Your responsibilities will include: * Answering calls professionally in English. * Managing calendars and scheduling appointments. * Organizing and managing documentation. We are looking for someone with conversational English proficiency who demonstrates polite and professional communication, both by phone and email. If you are passionate about customer service and organization, this is the place for you! **About Profesor X:** Our vision is to become the most recognized bilingual staffing company among doctors and lawyers in the U.S., aiming to employ 1,000 people in Colombia by 2026. Our mission is to facilitate connections between these professionals and talented Colombian personnel. **Why Choose Profesor X?** * An excellent work environment where everyone is friendly. * Competitive salary and balanced work schedule (weekends off!). * Opportunity to improve your English while working. * We value every team member and their opinions. * A growing environment where you can be part of our story. **Performance Goals:** * Execute all administrative responsibilities with attention to detail and efficiency. * Provide support to team members and customers via calls and emails. * Maintain professional and organized communication. * Perform data entry and manage documents confidentially. **Key Skills and Competencies:** * Proficiency in Microsoft Office. * Excellent time management and multitasking ability. * Effective collaboration and analytical mindset. * Attention to detail and problem-solving skills. * Positive attitude and professionalism in customer service. * Ability to work independently with minimal supervision. **Education and Experience:** * Minimum English level B2 (bilingual). * High school diploma required; technical or university education preferred but not mandatory. * No prior experience required; paid training provided. **Physical Requirements:** Ability to sit at a desk and work on a computer for extended periods. **Benefits:** * Paid training. * Weekends off. * 40-hour workweek, Monday to Friday. * Indefinite-term contract. * Health insurance (EPS), pension, severance pay, bonus, and access to family compensation fund. **We’re excited to meet you!** If you’re looking for a place where you can grow and develop your skills, we look forward to your application! Job Type: Full\-time

111411, Los Mártires, Bogotá, Colombia

COP 2,850,000/year

Indeed

Legal Assistant

Job Summary: We are seeking a Bilingual Legal Assistant to provide professional administrative and communication support in English to law firms and medical offices in the U.S. Key Highlights: 1. Positive and collaborative work environment 2. Growth and development opportunities 3. Improve your English while working with us Join Our Team as a **Bilingual Legal Assistant**! **Job Type:** Full-time (40 hours/week) **Schedule:** Monday to Friday (we do not work weekends) **Contract:** Indefinite term **Work Mode:** In-person **Location:** Bogotá, Cundinamarca **Salary:** $2.850.000 **Work Environment:** Excellent and friendly **Job Description:** We are seeking a **Bilingual Legal Assistant** to provide administrative support to law firms and medical provider offices in the United States. Responsibilities include answering calls in English, managing calendars, scheduling appointments, and handling documentation. The ideal candidate must communicate professionally and courteously in English—both by phone and email—with clients and team members. They will also support the team with organizational and communication tasks, always focused on client success. **About Profesor X:** Our vision is to become the leading company in hiring bilingual personnel for doctors and lawyers in the United States, aiming to employ 1,000 people in Colombia by 2026. Our mission is to help doctors and lawyers in the U.S. hire hardworking and motivated staff from Colombia, contributing to their productivity and expansion. **Why Choose Profesor X?** * Enjoy a positive and collaborative work environment. * Competitive salary and only 40 hours of work per week. * Improve your English while working with us. * We value our collaborators and their opinions. * Growth and development opportunities: be part of our success! * We aim to highlight Colombia for its hardworking and bilingual workforce. **Performance Goals:** * Carry out all administrative responsibilities with attention to detail and efficiency. * Answer calls in English and schedule meetings. * Send and respond to emails professionally and promptly. * Provide clear and courteous communication. * Perform data entry and organize documents. * Handle sensitive information with complete confidentiality. **Key Skills / Competencies:** * Proficiency in Microsoft Office. * Excellent time management and multitasking skills. * Effective collaboration, initiative, and clear communication. * Attention to detail and problem-solving ability. * Outstanding written and verbal communication skills. * Positive “I can do it” attitude. * Ability to build effective working relationships and work independently. **Education & Experience:** * Minimum English level B2 (bilingual person). * Bonus for professional license as a lawyer. * High school diploma (bachiller) required. * Technical or university education preferred but not required. * No prior experience required; we offer paid training. **Physical Requirements:** * Ability to sit for extended periods in front of a computer. **Benefits:** * Paid training. * Weekends off. * 40 hours of work per week. * 6 vacation days after completing the first 6 months with the company. * EPS, pension, severance pay, bonus, and family compensation fund benefits. Are you ready to join a team that values your growth and success? Apply now and join Profesor X! Job Type: Full-time Work Location: In person

111411, Los Mártires, Bogotá, Colombia

COP 2,850,000/year

SEMI-BILINGUAL AGENT FOR DIGITAL CHANNELS 10963651598521713951225

Indeed

SEMI-BILINGUAL AGENT FOR DIGITAL CHANNELS 10963

Job Summary: Semi-bilingual written technical support for LG USA technology customers, managing interactions through digital channels. Key Points: 1. Semi-bilingual written technical support for LG USA customers. 2. Customer service for LG USA’s technology account. 3. Part of a company with social and environmental purpose. **Company Description:** We are Colombia’s first Contact Center and BPO, with over 28 years of experience delivering comprehensive solutions to public and private sector companies for customer service and management. Thanks to our track record and commitment to our purpose—"Improving Lives, Our Commitment"—since 2021 we have been a BIC (Benefit Corporation for Collective Interest), reinforcing our ongoing dedication to generating well-being and efficiency for our clients and collaborators, as well as our commitment to contributing to social and environmental issues in our country. We have over 6,500 collaborators—the \#OSFamily—across the national territory, working for Colombia’s and Latin America’s most important companies and institutions to transform experiences. **Job Mission:** Provide basic written technical support through our client’s various platforms, semi-bilingually. **Job Responsibilities:** Serve LG USA’s technology account customers via various digital channels. **Requirements:** * High school diploma 6 months of experience in customer service, preferably in semi-bilingual campaigns * Proficiency in office tools, information analysis, and management. **Offer Conditions:** **Net Monthly Salary:** 2300000 **Benefits:** * Career development plan * Personal and spiritual growth programs * Discounts with various partner organizations * Employee savings fund enrollment

111411, Los Mártires, Bogotá, Colombia

COP 2,300,000/year

SDR Receptionist – Client Engagement651598480592671226

Indeed

SDR Receptionist – Client Engagement

Summary: This remote Receptionist role involves connecting with new leads, building trust, and providing clear information to guide individuals through initial interactions with an immigration law firm. Highlights: 1. Connect quickly, build trust, and motivate callers to take the next step. 2. Provide clear, professional information and document interactions accurately. 3. Collaborative and dynamic team focused on professional and personal growth. **SDR Receptionist** **Modality**: Remote (Home Office) **Pay**: $1,600 USD per month **Schedule**: Monday through Friday, 8 AM – 5 PM Pacific Time **Who We Are** The Quiroga Law Office PLLC was founded in 2009\. Our mission is to stand with bravery next to as many immigrants as possible to fight and protect their ability to live, work, and thrive in the United States. We are a law firm for immigrants by immigrants. We represent clients nationwide and focus on asylum, citizenship, family immigration, nonimmigrant visas, deportation defense, TPS, green cards, waivers, and consular processing.We are a collaborative and dynamic team focused on professional and personal growth. We pride ourselves on being well\-run, organized, innovative, and a great place to work. **Role Overview** As a Receptionist (Remote), your job is to connect quickly, build trust, understand each person’s situation, and motivate them to take the next step with our firm. You’ll handle inbound calls and new leads, provide clear and professional information, and document each interaction accurately so the experience feels seamless and supportive from the very first contact. **Responsibilities** * Answer inbound calls and respond to new inquiries promptly, professionally, and with empathy. * Build rapport quickly and guide callers through a structured conversation to understand their needs. * Provide accurate information about the firm, our services, and general process expectations. * Address questions clearly and confidently, ensuring the caller feels supported and informed. * Schedule appointments and ensure all details are correctly captured in the internal system. * Maintain clean, thorough notes for every interaction to support continuity and follow\-through. * Follow up as needed to confirm appointments and share next\-step instructions. * Manage a high volume of interactions while maintaining a high\-quality client experience. * Identify recurring questions or friction points and share insights to improve internal processes. * Collaborate with the team to ensure a consistent, reliable experience for every caller. **What We Are Looking For (Requirements)** **Technical Skills \& Experience** * **Bilingual** (English/Spanish): Fluent written and spoken communication in both languages. * English Proficiency: **Advanced level (C1 required).** * Phone\-Based Experience: Reception, client intake, call center, customer support, or similar high\-volume phone roles. * **Sales \& Retention (Preferred):** Experience in lead conversion, appointment setting, or customer retention is a strong plus. * Systems \& Tools: Comfortable using Microsoft Office, calendars, CRMs/dialers, and internal platforms for documentation. * Documentation Accuracy: Strong ability to capture details correctly, consistently, and efficiently. **Soft Skills \& Values** * **Empathy** \& Professionalism: Treats every caller with respect, patience, and discretion. * Clear Communication: Explains information simply, confidently, and with a helpful tone. * Rapport Building: Connects quickly and creates trust over the phone. * Organization \& Follow\-Through: Reliable with next steps, reminders, and updates. * Resilience \& Composure: Stays calm under pressure and handles difficult conversations tactfully. * Coachable \& Collaborative: Implements feedback and contributes to a positive team culture. * Mission\-Driven: Motivated by supporting immigrants and the work our firm does. **Computer Requirements** * OS: **Windows** 11 or higher * **RAM: 16 GB** DDR4 or higher * Processor: Intel i5 (10th gen or newer), Intel i7 (6th gen or newer), or AMD Ryzen 5 or higher **Aplly Here:** https://careers.quirogalawoffice.com/ Job Type: Full\-time

111411, Los Mártires, Bogotá, Colombia

COP 1,600/month

Indeed

Bilingual Positions

Summary: This role involves assisting customers with inquiries via phone, chat, or email, utilizing internal tools, and collaborating with a team to ensure excellent service. Highlights: 1. Delivering great customer experiences 2. Professional growth opportunities 3. Inclusive, people-first culture **Operations** **Location** Bogota, Colombia **Language** English **Summary** ----------- Bilingual Positions in Bogotá**Description** --------------- **Build Your Career with Concentrix Colombia!** =============================================== Ready for a new opportunity? At Concentrix Colombia, you’ll find the tools, support, and team environment to grow professionally while delivering great customer experiences. Join us and make an impact. Position: Customer Support Representative * Assist customers via phone, chat, or email with clarity and professionalism. * Follow processes and use internal tools to resolve inquiries efficiently. * Collaborate with your team to ensure an excellent service experience. Benefits ✅ Competitive base salary ✅ Paid training and development ✅ Legal benefits and job stability ✅ Inclusive, people\-first culture ✅ Opportunities for growth and advancement Requirements High school diploma Clear communication skills Basic computer literacy Customer\-focused mindset Schedule flexibility Apply today and start your journey with Concentrix Colombia!

111411, Los Mártires, Bogotá, Colombia

Help Desk Analyst Level I/II (Bilingual)651553405158411228

Indeed

Help Desk Analyst Level I/II (Bilingual)

Job Summary: We are looking for a proactive and dynamic technician with a passion for technology to provide support and monitor platforms in a leading telecommunications company. Key Highlights: 1. Professional development opportunity in an innovative company 2. Dynamic, results-oriented work environment 3. Join a team where your technical talent makes a difference Build your career with us in the world of telecommunications! Are you passionate about technology and do you enjoy providing solutions to customers? This is your opportunity to grow in a sector-leading company. What we’re looking for in you: * Technical degree in Systems or related fields (completed or incomplete). * At least 1 year of experience in: customer service, Level I or II technical support, platform and service monitoring. * Knowledge of Linux, VoIP telephony, and networks. * Proactive, dynamic individual with a strong service orientation. * English level: B2 \- C1 * What we offer: * Competitive salary * Initial 3-month contract with possibility of extension. * Professional development opportunity in an innovative and growing company. * A dynamic, results-oriented work environment. Your day-to-day responsibilities will include: * Attending to and supporting customers through various channels (Teams, WhatsApp – Keybe, email, phone). * Creating and tracking tickets in Jira. * Performing functionality tests on platforms and services. * Monitoring tools such as PRTG, Smokeping, and GCP. * Supervising the proper operation of active regions. Availability: * Rotating shifts (morning, afternoon, night) from Sunday to Sunday. * Midweek rest days. * Location: Bogotá (100% on-site). Join a team where your technical talent makes a difference! Position type: Full-time

111411, Los Mártires, Bogotá, Colombia

Help Desk Analyst L1 Bilingual651553399797781229

Indeed

Help Desk Analyst L1 Bilingual

Job Summary: We are seeking a Help Desk Analyst to provide first-level technical support, resolve hardware and software issues, and ensure customer satisfaction. Key Highlights: 1. First-level technical support to end users. 2. Resolution of hardware and software issues. 3. Collaboration with IT teams and exceptional customer service. Join Stefanini! At Stefanini, we are more than 30,000 geniuses, connected from 41 countries, doing what we love and co-creating a better future. **Responsibilities and Duties** * Provide first-level technical support to end users via phone, email, or in person. * Troubleshoot and resolve hardware and software issues, including desktops, laptops, printers, and mobile devices. * Install, configure, and maintain software applications and operating systems. * Assist with user account administration, including password resets and access permissions. * Collaborate with other IT teams to escalate and resolve complex technical issues. * Document all incidents and resolutions in the help desk ticketing system. * Deliver excellent customer service and ensure high levels of customer satisfaction. * Stay up to date with the latest technology trends and industry advancements. * Assist with IT projects and initiatives as assigned. **Requirements and Qualifications** * Experience as a help desk analyst or similar role. * Strong knowledge of Windows operating systems and Microsoft Office Suite. * Familiarity with hardware and software troubleshooting. * Excellent communication and problem-solving skills. * Ability to work independently and effectively prioritize tasks. * Customer-oriented mindset with passion for delivering exceptional service. * Basic understanding of networking concepts and protocols. * Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are an advantage. * ITIL V3 or higher certification is desirable (not mandatory). * English language proficiency level B2. **Additional Information** Are you looking for a place where your ideas shine? With over 38 years of experience and a global presence, at Stefanini we transform tomorrow—together. Here, every action matters and every idea can make a difference. Join a team that values innovation, respect, and commitment. If you are a disruptive individual, committed to continuous learning, and innovation is in your DNA, then we’re exactly what you’re looking for. Come and let’s build a better future—together!

111411, Los Mártires, Bogotá, Colombia