Operations Intern

Description

Job Summary: Monks is seeking an Industrial Engineering student with a mathematical mindset and a data obsession to support the Operations team in metric management and profitability analysis. Key Highlights: 1. Operational Data Analysis and KPI Monitoring 2. Process Optimization and Reporting & Dashboards 3. High-Tech Environment and Global Culture Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers). **Operations Intern** **About the Role** At **Monks**, efficiency is our currency. We are looking for a practicum-stage **Industrial Engineering** student with a brilliant mathematical mind and a data obsession. Your mission will be to support the Operations team in metric management, resource control, and profitability analysis—ensuring every internal process runs with clockwork precision. **Key Responsibilities** * **Operational Data Analysis:** Collection and cleaning of data related to equipment utilization, delivery times, and project costs. * **KPI Monitoring:** Tracking key performance indicators (KPIs) for the department and preparing weekly status reports. * **Process Optimization:** Supporting identification of bottlenecks in administrative\-operational workflows and proposing data\-driven improvements. * **Reporting \& Dashboards:** Maintaining up\-to\-date management dashboards, ensuring information is accurate and timely. * **Resource Monitoring:** Assisting in the efficient allocation of "Monks" (talent) across projects based on demand and budget. **Your Profile (Requirements)** * **Education:** Recently graduated professional or final\-semester student in **Industrial Engineering**. * **Data\-Driven Mindset:** Superior analytical ability; you don’t just see numbers—you see trends and solutions. * **Advanced Excel:** Proficiency in logical functions, pivot tables, and handling large datasets (mandatory). * **Languages:** **English Level B1/B2** (Ability to read technical documentation and participate in meetings with global teams). * **Attention to Detail:** Extreme rigor in validating figures to prevent reporting errors. **Tools and Differentiators (Plus)** * **Power BI:** Experience creating visualizations and using DAX (highly valued). * **Methodologies:** Basic knowledge of Lean, Six Sigma, or project management (Agile/Scrum). * **Software:** Prior experience or familiarity with ERPs (SAP, NetSuite) or project management tools (Jira, Monday, Asana). **What You’ll Find at Monks** * **High\-Tech Environment:** Forget slow processes—here we iterate rapidly and use best\-in\-class market tools. * **Global Culture:** Direct exposure to international operations and large\-scale working dynamics. * **Constant Challenge:** A space where your improvement proposals are heard and implemented. **Key Soft Skills** * Intellectual curiosity (asking “why” behind the numbers). * Assertive communication to explain technical findings to non\-technical stakeholders. * Resilience and agility to thrive in a dynamic environment. \#LI\-BC1 \#LI\-Hybrid **About Monks** Monks is the global, digital\-first, data\-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high\-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long\-term impact. Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022\-25\) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020\-24\). Named Adweek’s first AI Agency of the Year (2023\) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting\-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025\), runner\-up for the Adobe Firefly Partner Award (2024\), and Workato’s AI Visionary Customer Impact Award (2024\). Additionally, Monks achieved a record\-breaking number of FWAs and continues to hold the most of any partner. We are an equal\-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.