Job Summary: We are seeking a Data Engineer or Data Platform Support Engineer to monitor critical data flows, respond to incidents, perform initial diagnostics, and participate in continuous improvement. Key Highlights: 1. Active monitoring of critical data flows and DAGs 2. Participation in the collaborative development of operational runbooks 3. Collaborative work with multidisciplinary teams **Join Stefanini!** At Stefanini, we are over 30,000 brilliant minds connected across 40 countries, doing what we love and co-creating a better future. You definitely don’t want to miss out! **Responsibilities and Duties** * Actively monitor critical data flows and DAGs during the 3:00 a.m.–12:00 p.m. shift. * Respond to P1–P5 incidents following client Tech Lead’s runbooks and guidelines. * Perform initial diagnostics: review Airflow logs, Grafana metrics, Redshift status. * Manage incident traceability in Jira SM with complete documentation. * Execute and validate dbt pipelines and AWS Glue workflows where applicable. * Participate in the collaborative development of operational runbooks. * Maintain smooth communication with the DRE and NEQUI Tech Lead during operations. * Participate in sprint ceremonies (planning, review, retrospective). * University degree in Systems Engineering, Computer Science, Electronics Engineering, or related fields. * Additional training in data platforms, DataOps, or technical support is desirable. * 2+ years of experience in data engineering, DataOps, or data platform support. **Requirements and Qualifications** * 2+ years of experience in data engineering, DataOps, or data platform support. * Experience with Apache Airflow: log reading, DAG debugging, task reactivation. * Knowledge of dbt: model execution, error interpretation, quality testing. * Advanced SQL proficiency for diagnostics in Amazon Redshift. * Familiarity with AWS Glue and Lambda for ETL/ELT pipeline diagnostics. * Ability to read and interpret Grafana dashboards. * Experience with Jira or an equivalent ITSM tool. * Availability to work rotating shifts, including overnight and weekend hours. Soft Skills: * Ability to work under pressure and during non-standard hours. * Effective communication and collaborative work with multidisciplinary teams. * Problem-solving orientation and commitment to continuous improvement. * Operational discipline and attention to detail. * Proactivity and willingness to document and share knowledge. **Additional Information** Looking for a place where your ideas shine? With over 38 years of experience and a global presence, Stefanini transforms tomorrow—together. Here, every action matters, and every idea can make a difference. Join a team that values innovation, respect, and commitment. If you’re a disruptive thinker, committed to continuous learning, and innovation is in your DNA—then we’re exactly what you’re looking for. Come and let’s build a better future—together!