Warehouse Assistant

Description

Job Summary: Perform warehouse activities such as receiving, picking, sorting, and dispatching, verifying product quality and reporting anomalies according to DHL standards. Key Responsibilities: 1. Performs key warehouse activities, from receiving to dispatch. 2. Ensures product quality and reports anomalies. 3. Operates material handling equipment (with certification). WAREHOUSE ASSISTANT PURPOSE: Carry out various warehouse processes according to instructions from the immediate supervisor (Floor Manager, Account Manager, or Supervisor) and in compliance with DHL’s and/or the client’s quality and safety standards. FUNCTIONS * Perform receiving, picking, sorting, replenishment, pre-checking, and dispatching of goods in accordance with internally established procedures and/or client requirements. * Support inventory processes. * Verify product quality at all stages and report any damage or anomalies. * Load and unload containers and cargo vehicles within the warehouse or at transportation points. * Store goods in designated locations and ensure that all physical movements correspond to prior system records; operate assigned material handling equipment (e.g., electric pallet jack, manual pallet truck, stock picker, etc.), provided the operator holds a forklift operator certification; operate forklifts only when authorized by the immediate supervisor and possessing the required license (forklift operator certification), strictly when necessary and approved by the supervisor, and in accordance with DHL- or client-defined specific requirements. * Conduct root cause analysis for each non-conformance raised by the client and submit related reports to the department head. * Properly handle and maintain operational equipment and machinery in good working condition. * Actively participate in scheduled recognition programs. SKILLS AND COMPETENCIES: Attention to Detail: Complete resolution of a task or issue across all its aspects and elements, regardless of their apparent insignificance. Flexibility: Ability to adjust behavior and adopt alternative approaches toward ideas or criteria. Stress Tolerance: Maintaining composure under accumulated tasks or responsibilities, resulting in controlled responses to excessive workloads. Commitment: Developing personal dedication to one’s job or role and recognizing its value within the company, thereby providing additional reinforcement to the organization—even if not always directly beneficial to oneself.