Browse
···
Log in / Register
Job Summary: We are seeking a professional to transform processes into dynamic, innovative, and scalable learning experiences using AI and audiovisual tools for after-sales teams. Key Highlights: 1. Creation of innovative and scalable learning experiences 2. Integration of AI in content creation and training 3. Digital transformation of training programs with measurable impact **Bogotá Colombia** **\\u007C** **Hybrid** **What is this challenge about?** ------------------------------------------------------------------------------- We are looking for a person responsible for converting processes into dynamic, measurable, high-impact learning experiences—ensuring execution speed, quality, and continuous improvement. You will lead the transformation of after-sales training processes by designing, virtualizing, and implementing innovative, autonomous, and scalable learning solutions—incorporating audiovisual tools, digital methodologies, and artificial intelligence to optimize the training experience. ### **What will you do?** Design, develop, and virtualize training content for after-sales and operations teams at Grupo Despegar; create high-impact audiovisual materials: videos, podcasts, learning capsules, simulations, interactive resources, and digital content. * Lead training implementations delivered to the area, ensuring timely execution, quality, and results. * Continuously propose new, innovative learning methodologies, formats, and solutions. * Integrate artificial intelligence tools into content creation, automation, and training processes. * Transform traditional training into autonomous, scalable, self-managed learning experiences. * Analyze metrics and KPIs to measure effectiveness of virtualizations and implementations, identifying opportunities for continuous improvement in processes, tools, and methodologies. * Work under the “Fail Fast, Learn and Scale” philosophy—driving pilots, rapid testing, and constant optimization. * Manage projects from scratch, structuring solutions without requiring detailed instructions. * Maintain proactive communication with your direct manager, providing timely feedback and consistent visibility of progress, risks, and opportunities. * Research trends, tools, and emerging technologies applied to digital learning and content creation. ### **What do you need to succeed in this role?** ### **Mandatory:** * Experience in content virtualization and creation of digital learning experiences. * Knowledge of video editing and audiovisual tools. * Proficiency with multimedia design and content creation tools. * Practical knowledge and application of artificial intelligence tools. * Experience with virtual training platforms or e-learning systems. * Ability to analyze performance metrics and KPIs. ### **✅ Desirable:** * Experience in training departments. * Knowledge of agile methodologies. * Experience working in innovation or digital transformation environments. * Knowledge of learning process automation. ### **Soft Skills We Value:** Innovation Autonomy Analytical thinking Creativity Proactivity Effective communication Project management Adaptability Results orientation Collaborative work Feedback and continuous improvement capability ### **Success Indicators:** * Adoption level and effectiveness of implemented virtualizations. * Reduction of operational dependency on traditional training. * Speed and quality of project implementation. * Impact on productivity and learning experience. * Innovations implemented in training methodologies. * Scalability of developed content. * Internal stakeholder satisfaction. ✈️ **Travel transforms you; working at Despegar does too.** We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
