Protocol Assistant

Description

Job Summary: Responsible for executing protocol activities in funeral services, providing warm attention, emotional support, and psychological first aid. Key Highlights: 1. Warm, timely, and humanized attention to families and customers. 2. Emotional support and psychological first aid. 3. Document management and operational coordination. Job Description - Protocol Assistant Responsible for executing protocol activities in assigned funeral services, ensuring warm, timely, and humanized attention to families and customers of our Organization, La Esperanza. Provides emotional support and psychological first aid, ensuring compliance with organizational protocols and quality standards. Supports document and administrative management of services, coordinates operational needs for each process, and promptly reports any incidents. Additionally, provides customer service, handles information, and safeguards assigned documents and resources. Required Profile: Education in Psychology, Social Work, Business Administration, or related fields. Minimum 6 months of experience in similar positions. Skills in customer service, service orientation, emotional support, and situation resolution. -Requirements- Minimum education: University / Professional Degree years of experience Age: between 20 and 30 years Keywords: helper, assistant, auxiliary, aux, ayudante, asistente, auxiliar, aide