Office Automation Analyst

Description

Job Summary: We are seeking an Office Automation Analyst to provide IT support, monitor infrastructure, manage incidents, and address user requests in a collaborative environment. Key Highlights: 1. First-level support for IT services. 2. Monitoring of technological infrastructure. 3. Opportunities for continuous training and professional growth. Opportunity for Office Automation Analyst at COMPUNET Responsibilities Provide first-level IT support (hardware, networks, email, Active Directory, printing). Monitor technological infrastructure (systems, networks, and hardware). Manage, resolve, and escalate incidents according to SLA. Log and track requests in the Service Desk. Address basic user requirements (access rights, passwords, connectivity). Maintain communication with users and ensure service continuity. Requirements Prior experience in office automation analysis. Knowledge of office tools such as Excel, Word, and PowerPoint. Ability to work in teams and coordinate with different departments. Strong communication and problem-solving skills. Benefits We offer a collaborative work environment. You will have opportunities for continuous training. Access to challenging and high-impact projects. The role offers an opportunity for professional growth and contribution to important projects.-Requirements- Minimum education: University / Technical degree 1 year of experience Keywords: analyst