Collection Coordinator

Description

Position Summary: A major home appliance store is seeking a Collection Coordinator to design tactics, supervise agents, and monitor management reports, ensuring ethical customer contact. Key Highlights: 1. Design and implement collection tactics for different delinquency ages. 2. Supervise, motivate, and train collection agents. 3. Ensure ethical and persuasive contact with the customer. A major home appliance store is seeking a Collection Coordinator, preferably with a professional degree in Business Administration, Accounting, Industrial Engineering, or related fields. Responsibilities: Design and implement collection tactics for different delinquency ages (preventive, administrative, and legal). Supervise, motivate, and train collection agents, ensuring compliance with KPIs. Monitor management reports, revenue forecasts, and campaign effectiveness. Ensure that customer contact is ethical, persuasive, and complies with current legal regulations. Salary: Minimum Monthly Legal Wage (SMMLV) + Statutory Benefits + Commissions Location: Bucaramanga Apply now! -Requirements- Minimum Education: University / Professional Degree 2 years of experience Keywords: resident, supervisor, assistant manager, deputy manager, responsible person, coordinator, agent, team leader, collection, payment, collection