Description
Job Summary:
We are seeking a Banking Processor with experience in banking operations to join a dynamic team focused on operational quality and process compliance.
Key Highlights:
1. Experience in banking operations and the financial sector.
2. Focus on operational quality and process compliance.
3. Collaborative environment with development opportunities.
We are currently looking for a **Banking Processor** to join our Banking Operations team.
This position is aimed at professionals with experience in banking operations who enjoy working in dynamic environments, with a focus on operational quality, process compliance, and timely resolution of requests. We seek organized individuals with strong attention to detail, ability to follow procedures, and eagerness to grow within a collaborative environment.
**Key Responsibilities**
* Execute operational processes related to banking services, ensuring adherence to established procedures.
* Manage and resolve routine-complexity operational requests following defined guidelines and policies.
* Analyze information and monitor banking transactions and operations.
* Escalate cases as appropriate, following internal processes.
* Collaborate with the team and direct supervisor to ensure achievement of departmental objectives.
* Ensure quality and accuracy of processed information.
* Adapt to rotating shift schedules when required by operational needs.
**Mandatory Requirements**
* University degree (Bachelor's Degree), preferably in a related field.
* Between **1 and****2****years of experience** in **Banking Operations** or operational processes within the financial sector.
* Prior experience in banking operations, transaction processing, or financial services.
* Native Spanish or **C2** level proficiency.
* Intermediate English (**B1**) with ability to communicate effectively in a professional setting.
* Analytical, organized profile with strong attention to detail.
* Availability to work in a hybrid model from **Medellín**, and on rotating shifts when required by operational needs.
**Desirable Qualifications**
* Experience in Shared Services operations or consulting.
* Knowledge or experience in **Insurance** processes.
* Experience working under standardized procedures and meeting operational performance indicators.
**Key Competencies**
* Attention to detail and quality in execution.
* Commitment to process and procedure compliance.
* Analytical ability and problem-solving skills.
* Organization and prioritization skills.
* Teamwork and effective communication.
* Adaptability and flexibility in response to operational changes.
* Orientation toward learning and professional development.