**About the Company** If you want to be part of the **Fintech** founded in 2015, a leader in providing the **best customer service and experience** in Latin America, **revolutionizing** the way people access **credit opportunities and reaching 9 million satisfied customers** across all countries where it operates. This opportunity is for you… **APPLY NOW!** **About the Opportunity** Main responsibilities will include: * Follow-up and support for assigned customer portfolios. * Define action plans to increase sales productivity and improve efficiency. * Promote sales performance and productivity among stores and sales staff through training initiatives. * Provide excellent customer service by analyzing KPIs and delivering reports and insights for continuous improvement. * Collaborate with stakeholders across departments to design training content (materials for internal and external audiences). * Visit sales teams and stores to monitor goal achievement and training implementation. **Requirements:** * **Must reside in Medellin.** * Minimum Education: **Completed university degree**, verifiable with certificate. * Experience: **Minimum of 3 years** in sales. * Experience in the **telecom industry** is a *plus.* * **Intermediate English.** * Intermediate Excel skills. **You are the person we are looking for if...** * You have an excellent attitude towards sales processes or have previously performed similar activities. * You are articulate and communicative. * ️You are skilled in problem-solving and negotiation. * You have worked under goal-oriented environments. **What the company offers you** * Work schedule \- 48 hours per week: Monday to Friday and some Saturdays according to operations, with 1-hour lunch break. * Excellent monthly compensation \+ commissions based on goal achievement. * **Monthly** payment. * Monthly bonus: up to 30% for meeting targets. * **Benefits exceeding legal standards from day one** * 20 vacation days. * Prepaid health insurance with SURA. * Family subsidy. * Medical leave. * Annual fitness benefit. * Annual development benefit. * Home office equipment benefit. * Annual travel benefit. * Location: Medellin. * Free training. * Mid-term growth opportunities. **If you want to be a key player in the company transforming LATAM, this position is for you. We want to meet you!** Job type: Full-time, Permanent Application questions: * In which municipality/region do you live? * What is your highest completed level of education? * Just to know: Do you have experience working in tech companies, telecom startups? If yes: Which ones? * Just to know: Have you performed field sales activities? * What was your current/last salary?