Position Summary: Coordinate and execute preventive and corrective maintenance of computer equipment, manage external vendors, and lead technical support. Key Highlights: 1. Coordination of preventive and corrective equipment maintenance 2. Management of external vendors and leadership of technical support 3. Team leadership **JOB MISSION** Ensure proper planning, coordination, and execution of preventive and corrective maintenance for computer equipment associated with the company’s national-level equipment leasing or rental contracts, guaranteeing compliance with agreements established with clients. Additionally, coordinate and manage external vendors in cities where no direct staff is available, and lead technical support for internal Compurent users. **EXPERIENCE** Minimum 2 years of experience at a help desk coordinating technical processes **REQUIREMENTS** ITIL V4 Foundation certification preferred Help desk software administration Knowledge of computer hardware and software Experience deploying computer equipment Experience leading work teams Vendor management **CONTRACT TYPE** Indefinite-term contract **WORK HOURS** Monday to Thursday: 7:30 AM to 5:30 PM; Friday: 7:30 AM to 4:30 PM **CITY** Bogotá and Medellín Job Type: Full-time Application Question(s): * What is your current base salary? If currently unemployed, what was your last base salary? * Do you hold the ITIL V4 Foundation certification? Work Location: On-site employment
Valentina Rodríguez
Indeed · HR
Valentina Rodríguez
Indeed · HR
