Description
Summary:
Seeking a Mid-Level Help Desk IT Support Specialist to provide technical assistance, troubleshoot issues, and support day-to-day IT operations in a fast-paced environment.
Highlights:
1. Provide technical support for hardware, software, and network issues
2. Troubleshoot and resolve IT incidents in a timely manner
3. Support system setup, user accounts, and access management
**About the Role**
We’re looking for a Mid\-Level **Help Desk IT Support Specialist** to provide technical assistance, troubleshoot issues, and support day\-to\-day IT operations in a fast\-paced environment.
**What You’ll Do**
* Provide technical support for hardware, software, and network issues
* Troubleshoot and resolve IT incidents in a timely manner
* Support system setup, user accounts, and access management
* Assist employees with technical questions and system usage
* Maintain documentation and track support tickets
**What You Bring**
* Experience in IT Support or Help Desk roles
* Knowledge of Windows, Microsoft 365, networking, and troubleshooting
* Experience with ticketing systems and remote support tools
* Strong problem\-solving and communication skills