Quality Manager

Description

Job Summary: Ensure compliance with and continuous improvement of internal processes, guaranteeing efficient operations aligned with quality standards. Key Highlights: 1. Participate in a company expanding internationally. 2. Dynamic and multicultural environment. 3. Opportunity for growth and continuous learning. **Quality Manager** **Job Objective** Ensure compliance with and continuous improvement of Gastronomie France’s internal processes, guaranteeing organized, efficient operations aligned with the company’s quality standards within a dynamic and continuously growing environment. Required Profile * Professional or final-semester student in Industrial Engineering, Business Administration, or related fields. * Minimum 1–2 years of experience in processes, quality, operations, or administrative auditing. * Intermediate/advanced Excel skills and process-tracking tools. * CRM experience and indicator management are desirable. Key Competencies * Organization and attention to detail. * Analytical and problem-solving abilities. * Sense of urgency and follow-up capability. * Adaptability to dynamic environments. * Assertive communication and teamwork. Main Responsibilities * Update and document internal processes. * Monitor compliance with protocols and proper CRM usage. * Identify opportunities for operational improvement. * Support internal audits and quality control. * Track PQRS (Petitions, Complaints, Claims, and Suggestions) and propose corrective actions. * Generate management reports and performance indicators. * Support training on internal processes and standards. What We Offer * Participate in a company expanding internationally. * Dynamic and multicultural environment. * Opportunity for growth and continuous learning. * Direct involvement in operational improvement and innovation projects. Work Location: On-site employment