Granada Oil & Gas - Operations Job Listings

Indeed

Lead Support Analyst

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya's best\-in\-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double\-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high\-growth technology and software companies that drive transformative change in the industries they serve. Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award\-winning solutions, go to www.Kaseya.com and for more information on Kaseya's culture. Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers. Kaseya's Release Management team invites applications for the role of Lead Analyst – Release Management in Medellin, Colombia. We are seeking an experienced professional to lead and coordinate release management activities for all Kaseya enterprise business applications, including Oracle ERP, Oracle HCM, and Salesforce. This position requires effective leadership, structured oversight of release processes, and collaboration with global IT and business stakeholders to ensure successful and efficient release events. As Lead Analyst – Release Management, you will provide leadership in planning, executing, and reviewing release events for enterprise applications. You will oversee documentation, testing, approvals, and deployment coordination, ensuring that best practices are followed and business continuity is maintained. The successful candidate will demonstrate strong communication and analytical skills and will foster an environment of continuous improvement. **Key Responsibilities** ------------------------ * Lead planning and execution of release events for all enterprise business applications, working closely with IT and business stakeholders. * Coordinate documentation and testing activities to ensure comprehensive release readiness and compliance with organizational standards. * Manage approval processes and release windows, facilitating timely and controlled deployments. * Oversee incident management related to release activities, ensuring rapid resolution and minimal impact on business operations. * Conduct post\-release reviews to assess outcomes, document lessons learned, and drive process improvements. * Maintain clear and effective communication with stakeholders at all levels, including executive reporting on release status and results. * Develop and update release management documentation, procedures, and best practices. * Monitor key performance indicators and ensure the team meets or exceeds service level agreements. **Required Qualifications** --------------------------- * Bachelor's degree in business management, information systems, or a related field, or equivalent work experience. * 5\+ years of experience in release management or enterprise application support, with hands\-on involvement in large\-scale deployment activities as well as interacting with global, remote teams. * Strong technical proficiency in enterprise business applications and release management methodologies. * Exceptional communication skills, with ability to convey technical information to diverse audiences and facilitate stakeholder engagement. * Flexibility to work shifts that align with global user base needs and participate in on\-call support as required. **Desired Attributes** ---------------------- * Adaptable, resilient, and effective in a fast\-paced, dynamic environment. * Customer\-oriented, with a commitment to delivering exceptional service and value. * Strong analytical and problem\-solving abilities, with proven success in managing complex release and incident scenarios. * Ability to set up and maintain scalable, efficient release management processes. * Outstanding interpersonal and leadership qualities to motivate and inspire team members. Join the Kaseya growth rocket ship and see how we are \#ChangingLives ! **Additional information** *Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.*

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

Negotiable Salary

Customer Support Representative64218206958721121

Indeed

Customer Support Representative

**Location:** Medellín, Colombia (office‐based) **Schedule:** Monday to Friday, between **8:30 AM and 6:30 PM CT** (you will be assigned a shift within this time range). **About Us** At CarbonBetter, we believe what’s good for the planet is good for business. We’re a certified minority\-owned sustainability and energy logistics company, tackling climate change from the inside. Headquartered in Austin, Texas, and with a dynamic presence in Medellín, Colombia, we deliver energy and climate solutions of tomorrow, today. We’re proud to be the largest minority\-owned business in Austin. Learn more here: https://carbonbetter.com/about/ If you’re ready to join a team that’s passionate about making a difference, and grow professionally while doing so, this is your opportunity. **What You’ll Do** As a Customer Support Representative, you will be the **first point of contact** for our customers via phone, email, text, and live chat. You’ll help them understand and manage their electricity and natural\-gas accounts, and you’ll play a **key role in customer retention**. In addition, you’ll collaborate with the quality\-control team to review enrollments and drive service improvements. **Key responsibilities include:** * Handle inbound and outbound interactions (phone, email, chat, text), providing efficient and empathetic support. * Engage proactively with customers who are considering cancelling, help them explore alternatives, retain their service, and reinforce their value to our mission. * Identify cross\-sell and upsell opportunities aligned with customer needs. * Partner with the Quality Control team: review call recordings, assess enrollment processes (including Third\-Party Verification recordings), call new customers to verify information, and submit detailed feedback. * Work closely with your teammates, escalate issues, share insights, and collaborate in pursuit of team goals. * Take on ad\-hoc tasks and projects as required in our fast‐moving retail energy division. **Who You Are** * You are a self\-starter who thrives in a fast\-paced environment and loves resolving customer issues. * You have **2\+ years of customer\-support experience**, ideally in a phone\-centric and retention\-oriented role. * You are fluent in English (spoken and written) and comfortable working with software tools and systems. * You’re highly reliable, organised, process\-oriented, and able to follow detailed instructions. * You excel at problem\-solving, and you can diffuse challenging situations with patience, empathy and tact. * You’re a proactive communicator, ask questions, give feedback, escalate when appropriate. * You’re available Monday\-Friday between **8:30 AM and 6:30 PM CT** (Medellín time zone). **How We Measure Success** * **Customer Satisfaction:** You consistently deliver accurate, empathetic responses and resolve issues promptly. * **Retention Results:** You succeed in saving customers and preserving revenue. * **Quality Control Performance:** You complete QC tasks on time, are accurate in your assessment and give detailed, actionable feedback. * **Team Communication \& Collaboration:** You communicate proactively, share insights, and contribute to team improvement. * **Adaptability:** You accept and apply constructive feedback to improve your performance. **Why Join CarbonBetter?** * Permanent (indefinite\-term) contract. * Weekly English classes (2 hours) to support your professional growth. * Company\-paid parking. * Discounted membership at Action Black gym. * Snacks and beverages provided in the office. * Be part of a diverse, inclusive, and mission\-driven team focused on sustainability. **Resumes and responses must be submitted in English.** Ready to make an impact and join us on our mission?

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

Negotiable Salary

Regional Principal Engineer - CSCO63839657833089122

Indeed

Regional Principal Engineer - CSCO

Griffith Foods is the caring, creative product development partner helping food companies meet the evolving needs of consumers while sustaining the planet. As a family business founded in 1919 and headquartered in Alsip, Illinois USA, Griffith Foods is known for true, collaborative innovation guided by their Purpose of “We Blend Care and Creativity to Nourish the World”. The company’s product capabilities range from seasonings and marinades to coating systems and sauces that are better for people and better for the planet. For more information, visit www.griffithfoods.com . Project Management • Responsible for the management, planning through execution, of the overall CAPEX process and project outcomes of the plant team. This includes overall control of expenditures within unit \& specific project budget. Responsible for capital cash flow forecasting and spending. • Coordinates, and exercises functional authority for planning, organization, control, integration, and completion of engineering projects within the assigned facility (or facilities). • Works across different areas personnel related on projects, such as Maintenance, Continuous Improvement, and outside contractors; this includes coordinating and negotiating project staffing requirements. • Provides integral communication with the broader team to enable planning, troubleshooting, and execution of key initiatives. This includes the preparation and presentation of plans to project stakeholders / Steering Committee depending on the size of each capital initiative. • Carries out process improvement initiatives through Capital Projects. Coordinates the launch of manufacturing upgrades including establishing goals, training team members and evaluating results, as well as being responsible for project integration into the plant operation. Strategic Planning Support • Prepares and maintains detailed layouts of buildings and equipment, in support of the development of Master Plans for the assigned site(s). Such Master Plans shall be updated at least once a year. • Maintains interface with Business Unit and Supply Chain Leadership to provide Capital Plan updates and ensures customer needs are met. • Supports standards development/application. Support development/application of ways of working. Early Management and Vertical Startup Up expertise • This position is the subject matter expert for Project Management Principles and Early Management and VSU within the assigned site, and incorporates its concepts to each initiative. As such, this position owns the VSU roadmap for each project as necessary. • Responsible for Project Management Principles training/coaching project engineers. • Responsible for Early Management Principles, training/coaching project engineers. • Additionally, this position is the subject matter expert for Maintenance Prevention, Design FMEA (Failure Modes and Effects Analysis), TT\&T (Technology Transfer and Training), FAT (Factory Acceptance Testing), SAT (Site Acceptance Testing) and CQV (Commissioning, Qualification and Verification) methodologies. • This position assigns and oversees project personnel over each specific phases of the VSU cycle of a project, documenting all aspects of project execution within the VSU framework, such as project deliverable definition, design lock (Integrated Design Brief \& Scope) document elaboration, FAT, SAT and CQV checklists elaboration and execution, etc. • This position would mentor other project engineers and provide daily guidance.

Barrio colvillas, Cl. 30 #34-37, Marinilla, Antioquia, Colombia

Negotiable Salary

Construction Helper - Gas Connection Excavator63839653125763123

Indeed

Construction Helper - Gas Connection Excavator

**3 excavators** are required to assist in the construction of natural gas connections. The work includes trench opening, minor excavations, and performing small repairs, ensuring compliance with safety and quality standards. **Main responsibilities:** * Perform manual excavations for gas connections. * Carry out minor repairs and adjustments after construction. * Comply with safety protocols and proper use of PPE. * Keep the work area clean, organized, and properly marked. **Requirements:** * Experience in excavations for public utility networks (preferably in gas). * Ability to perform basic repairs. * **Motorcycle availability** required for traveling to job sites. * Good physical condition and willingness to work outdoors. * Responsibility, punctuality, and teamwork. **We offer:** * Basic salary plus production bonus, Monday to Friday working hours. Job type: Full-time

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

Negotiable Salary

Construction Worker, Construction Assistant 1626115752.6163839645234307124

Indeed

Construction Worker, Construction Assistant 1626115752.61

**Company Description:** The Employment Service operated by Comfama is the platform that connects individuals with companies offering job opportunities and seeking talent to contribute to their growth and consolidation. Job openings posted by Comfama Employment Service correspond to employment opportunities provided by companies in various sectors located in Medellín and Antioquia. If you are interested in reviewing vacancies to connect professionally with Comfama, we recommend visiting our website www.comfama.com under the option "Work with Us". **Job Functions:** Join our team! We are looking for committed talent to fill the position of construction worker, construction assistant, with at least six (6\) months of experience in civil construction activities and proper use of small tools such as grinders and drills. This is an excellent opportunity to contribute to infrastructure project development and strengthen your profile within the sector. **Desirable Previous Experience in:** Construction and maintenance of civil works. Slope stabilization. Embankment improvement. Piling and micropiling. Experience in the hydrocarbons sector and projects with INVÍAS and ANI will be valued. **Academic Requirements:** Minimum primary basic education with functional literacy level. Secondary education completion (high school diploma) is desirable. **Main Responsibilities:** * Support general construction and civil engineering tasks. * Basic handling and maintenance of small tools. * Assist in tasks related to ground and structural stabilization. **Competencies:** * Teamwork. * Ability to clearly and effectively follow instructions. * Willingness to perform physical and outdoor work. **Salary:** between $1\.423\.500 and $2\.847\.000 \+ current legal benefits. **Contract Type:** service or labor contract. **Schedule:** Monday to Saturday, 44 hours per week. **Duration:** 35 days. **Work Location:** Medellín. **Requirements:** Minimum primary basic education with functional literacy level. Six (6\) months of experience in civil construction. **Offer Conditions:** **Monthly net salary:** 1423500

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

COP 1,423,500-2,847,000/year

Telemarketing Advisor 1626345667.3863838660772225125

Indeed

Telemarketing Advisor 1626345667.38

**Company Description:** The Employment Service operated by Comfama is the platform that connects people with companies offering job opportunities and seeking talent to contribute to their growth and consolidation. Job openings published by Comfama Employment Service correspond to employment opportunities provided by companies in various sectors located in Medellín and Antioquia. If you are interested in reviewing vacancies to connect professionally with Comfama, we recommend visiting our website www.comfama.com, option Work with Us **Job Functions:** An important company located in Medellín is seeking experienced personnel with at least 12 months of experience to join its team as a telemarketing advisor in automotive services. **Academic Requirements:** Technical or technological degree in marketing or related fields. **Specific Responsibilities:** * Offer services and products related to automotive service centers and vehicle natural gas. * Perform necessary post-sale activities to close sales. * Manage incoming and outgoing customer calls. * Respond to customer requests through digital channels (Facebook, Instagram, etc.). * Complete assigned tasks during customer visits, service offerings, and management reports. **Knowledge Required:** * CRM software proficiency. * Excel proficiency. * Ability to work under pressure. **Salary:** $1,423,500 + average monthly bonuses of $300,000 + social benefits. **Working Hours:** Monday to Friday from 7:30 a.m. to 5:30 p.m. / Saturdays from 7:30 a.m. to 1:30 p.m. **Contract Type:** Fixed-term contract + social benefits. **Work Location:** Medellín - Antioquia **Requirements:** Technical or technological degree in marketing or related fields. **Offer Conditions:** **Monthly net salary:** 1423500

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

COP 1,423,500/year