**Before you apply to a job, select your language preference from the options available at the top right of this page.** Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. **Job Description:** **Description** Telephone Customer Service Representative focused on customer inquiries regarding: Collections, quotations, shipments, deliveries, export and import processes, billing clarifications, investigations of losses or damages, and general information. Must be available to work Tuesday through Saturday on rotating shifts from 1:00 a.m. to 1:00 p.m. (100% remote work) **Requirements:** * Prior experience in customer service roles * Work schedule: Tuesday through Saturday between 1:00 a.m. and 1:00 p.m. (rotating shifts) * Medellín and metropolitan area 44 hours per week **Employee Type:** Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.