In our organization, we are fully committed to contributing to financial solutions that make the industry a safer, more accessible, and dynamic place. We aim to reach different parts of the world with our extensive ecosystem of technological solutions. So we invite you to become part of this team! Plus, we have great benefits for you! We know that together we will achieve success, so apply now and become part of this outstanding Team. **Responsibilities and attributions** Your day-to-day at Topaz: * Monitor and verify the functionality of existing or new company products. * Collaborate in defining testing strategies. * Design system test cases and scripts. * Keep tracking tools properly updated. * Provide early feedback on developments. * Suggest functional and usability improvements. * Validate and ensure compliance with acceptance criteria for completed developments. * Execute and document test scripts in the system according to planning. * Report errors detected during testing processes. * Verify correction of reported errors, both by yourself and by external clients. * Collaborate with the team to meet sprint goals. * Generate reports on test execution for monitoring purposes. * Create and/or keep updated functional documentation for applications, user manuals, procedure manuals, and user guides. * Provide support for COBIS modules to internal and external customers during implementation processes. **Requirements and qualifications** What do you need to know to join Topaz? * Academic background: Degree in Administration, Economics, or Industrial Engineering. * Work experience: Four (4) years of professional experience, of which two (2) years in application testing within the financial sector. Skills: * Collaborative Teamwork and Management: Foster a collaborative environment among team members, facilitating communication and idea exchange to achieve common goals. * Effective Communication: Demonstrate excellent ability to communicate clearly and concisely, both verbally and in writing. Actively listening to customer concerns and providing understandable responses is essential to ensure mutual understanding. * Agile Problem Solving: Quickly identify issues and propose effective and practical solutions using a proactive approach that minimizes impact on delivery timelines. * Analytical Mindset: Apply critical and analytical thinking to assess complex situations, design testing strategies, and ensure final product quality. * Customer Expectation Management: Set and manage clear expectations with customers, ensuring they understand service scope, timelines, and expected outcomes, while maintaining open communication throughout the process. * Adaptability to Diverse User Profiles: Adjust communication and support approach based on the user's knowledge level, providing appropriate assistance to both experts and beginners. * Stress Management and Professionalism: Remain calm and professional in challenging situations, ensuring customer concerns and issues are handled appropriately. * Flexibility and Adaptability: Show a remarkable ability to adapt to changing requirements, tight deadlines, or limited resources, always maintaining focus on quality and customer satisfaction. * Process Documentation: Efficiently manage documentation of processes and results, ensuring a clear and accessible record is maintained to facilitate work continuity and continuous improvement. At **Topaz**, we go beyond technological creation: **we transform the way the world interacts with money.** Our secret? **Topaz One**, the world’s first global fullbanking platform, designed to drive the evolution of financial institutions and take them to new frontiers. We are a vibrant community of **over 2000 Topazers**, deeply passionate about technology, innovation, and creating disruptive solutions. Our diversity of cultures and experiences enriches our perspective and drives us to achieve extraordinary results. If you're looking for a place where your talent makes a real impact, where you can grow professionally and be part of a global community that is making history, come and become a Topazer! **Join our team and let's build the future of finance together.**