Description
Job Summary:
A professional with experience in management systems, responsible for advising, training, coordinating audits, and ensuring the maintenance of quality systems.
Key Highlights:
1. Lead the quality culture and manage quality management systems
2. Coordinate internal audits and ensure compliance with regulations
3. Maintain and improve management systems, including ISO 9001 and 27001
Technologist and/or university graduate in Business Administration or related fields**.**
**Minimum 2 years of experience in roles involving management system auditing**
**Responsibilities:**
1\. Advise process owners across the organization to appropriately align their processes with applicable standards
2\. Implement initiatives to foster quality as an organizational work culture
3\. Deliver training and awareness programs on quality management topics
4\. Support process owners in documentation activities
5\. Coordinate the entire internal audit process—from auditor selection and training, planning, execution, and closing of audits—to auditor performance evaluation
6\. Design and support measurement of key indicators required for management systems
7\. Promote and monitor implementation and closure of preventive, corrective, and improvement actions
8\. Ensure maintenance and continuous improvement of management systems
9\. Properly maintain and disseminate documents associated with the Management Process
10\. Keep records associated with the process up-to-date and well-organized
11\. Manage Nonconformities; Suggestions, complaints, and claims
12\. Coordinate annual customer satisfaction surveys
13\. Participate in other activities requested by the organization
**Knowledge Requirements**
* **ISO 9001** Quality
* **ISO 27001** Information Security
Employment Type: Full-time, Indefinite Term
Work Location: On-site