Are you passionate about providing solutions, managing requirements, and ensuring an excellent customer experience? This opportunity is for you! **Position:** Customer Service Representative **Location:** La Estrella, Antioquia; preferably living in nearby areas or having a personal vehicle. **Schedule:** 8 AM to 5 PM, Saturdays half day **Salary:** 1,500,000+Transportation allowance+Legal benefits+Fixed non-legal bonus of $150,000 **Main Responsibilities:** * Customer support and assistance regarding transportation and logistics operations. * Handling requests, updates, PQRS, and shipment tracking. * Monitoring routes, delivery compliance, and communication with drivers. * Preparation of operational reports and summaries. * Providing timely solutions and maintaining high service standards. **Requirements:** * Technical degree in fields related to logistics. * Minimum of **1 year** of experience in customer service, **preferably in transportation or logistics companies.** * Proficiency with office tools and logistics platforms. * Excellent communication, problem-solving, and attention to detail skills. * Immediate availability and proactive attitude. **Benefits:** * Job stability and dynamic work environment. * Opportunities for learning and growth in the logistics sector. * All legally mandated benefits. * Ongoing training and potential for professional development. **If you meet the requirements and wish to join a team committed to quality and service, we look forward to your application!** Job type: Full-time