Galgo is a fast-growing fintech specialized in the sale and financing of motorcycles. We are a purpose-driven company, the first and only financial institution focused on the underbanked sector in Chile, Mexico, and Colombia. At Galgo, we work to provide better opportunities for inclusion and development through financial access, enabling people to achieve their dreams... That's why we are looking for our next **Collections Executives** to join a high-performance team whose **main responsibilities** will be: * Establish contact with debtors via phone calls, emails, or letters to remind them of their debts and negotiate payment plans. * Work with debtors to set realistic and achievable payment plans, considering their repayment capacity and financial situation. * Investigate and resolve disputes or objections raised by debtors regarding their debts. * Maintain accurate and up-to-date records of all interactions with debtors, including communications, agreements, and payments. * Ensure all collection activities comply with applicable laws and regulations, such as consumer protection laws and privacy standards. **We expect the person in this role to have the following characteristics:** * Completed secondary or technical education * Experience in collections * Basic proficiency in Office software * Strong communication, persuasion, and negotiation skills **What we offer:** * Eyewear benefit * Employee fund * Marriage leave * Meal service **We focus on attracting top talent without discrimination because we believe diversity is our organization’s most valuable asset.** **If you're passionate about challenges and seeking an opportunity to collaborate in a dynamic and multicultural environment… this opportunity is for you!**