Systems Technician - 2 years of experience

Description

Job Summary: Provide comprehensive on-site and remote technical support for devices, networks, and technological services, ensuring their proper operation and customer satisfaction. Key Highlights: 1. Comprehensive on-site and remote technical support for users. 2. Preventive and corrective hardware and software maintenance. 3. Opportunity to work with technological infrastructure and networks. Job Objective Provide on-site and remote technical support to customers, ensuring the proper operation of devices, networks, and technological services. Main Responsibilities: User technical support (on-site and remote) Installation and configuration of equipment (PCs, printers, networks) Preventive and corrective maintenance Hardware and software fault diagnosis and resolution Basic network configuration (routers, switches; Mikrotik knowledge preferred) Ticket management and case tracking Support for technological infrastructure projects Requirements: Technical or technological degree in systems or related fields Minimum 2 years of experience in technical support Knowledge of: Networks (TCP/IP, structured cabling) Windows operating systems End-user support Preferred Qualifications: Mikrotik or networking knowledge Driver's license (not mandatory, but advantageous) Key Competencies: Proactivity Strong communication skills with customers Problem-solving ability Teamwork Responsibility and organization. -Requirements- Minimum education: University / Technical program 2 years of experience Skills: Hardware, Printers, Installations, Preventive Maintenance, PCs, Networks, Operating Systems, Technical Support, Customer Problem Resolution, Diagnostics Keywords: technologist, technician, tech, technician, technology, technology, technologist, system