We are looking for a **Technical, technological or professional expert in foreign trade who will take on the role of Customer Service**, an analytical, organized person with an excellent service attitude, who can support maintaining an agile and reliable international operation. **Main Responsibilities:** * **Comprehensively track** import and export processes, ensuring each stage flows accurately and within established timeframes. * **Generate clear and timely traceability** for customers, ensuring information is always up to date. * **Manage and verify key process documentation** (invoices, manifests, import declarations, among others) with accuracy and regulatory compliance. * **Maintain constant and effective communication with customers**, resolving doubts, providing support, and delivering updates on their operations. * **Build strong relationships with carriers and logistics providers**, ensuring efficient, coordinated, and high-quality service. Ensure accuracy and adherence to established timelines. **Requirements:** * More than two years of experience in this role or similar positions in the foreign trade area * Technologist or undergraduate student in foreign trade or related fields * Immediate availability We offer an initial 6-month contract with the possibility of renewal to an indefinite term directly with the company. We are open to hearing your salary expectations; please tell us, what salary do you expect for this role? Job type: Full-time Application Question(s): * Please indicate your salary expectation * Your experience and education in foreign trade are essential. Do you have experience in this role or similar ones? Please provide details * Are you located in Medellín or neighboring municipalities? Workplace: On-site employment