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Position Summary: Data analyst responsible for ensuring confidentiality, processing large-scale data, and managing incidents, while maintaining updated reports and analyzing trends to verify outcomes. Key Highlights: 1. Ensure the confidentiality and accuracy of the information handled. 2. Processing of large-scale data and management of incidents and requests. 3. Conduct trend analysis of results and maintain updated reports. DESCRIPTION * Ensure confidentiality of information handled in reports, metrics, and presentations generated by this service to prevent information manipulation. * Publish and maintain updated reports, presentations, indicators, and information in the centralized repositories designated for this purpose within the department. (Optional) * Establish controls by implementing appropriate processes to ensure timely delivery of information from assigned teams within the process. * Notify the designated responsible person of any failure to submit required information. * Perform trend analysis of information outcomes using various types of reports, dashboards, presentations, etc., to verify results of the executed process. * Large-scale data processing * Incident and request management. * Minimum 6 months of experience REQUIREMENTS * Customer service skills * Analytical thinking * Teamwork * Proactivity * Reading comprehension * Responsibility * Ability to work under pressure * Basic Office proficiency. * Educational level: Technical, technological, or professional degree in administrative or related fields.
