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The hours of work will be XYZ. \n\n \n\nActing as the primary interface between our internal and external customers you will be based in Otisline but will have the flexibility and ability to upskill into other areas of the customer service center. \n\n \n\nOn a typical day you will: \n\nReceive and adjudicate emergency break down calls. \n\nEnsure all customer and mechanic questions are dealt with promptly and efficiently \n\nEnsure that our Otis Business Systems are updated with specific, accurate information \n\n \n\nWhat you will need to be successful (adjust for local regulations) \n\nYou are passionate about excellent customer service \n\nYou have excellent written and verbal communication skills \n\nYou are a team\\-player and are able to work under pressure to deliver business commitments \n\n \n\nWhat’s In it For Me / Benefits (adjust for local regulations) \n\nYou will receive a long\\-term employment contract with the world market leader in a crisis\\-proof industry. \n\nWe offer you remuneration in accordance with local standards plus: \n\nCustomize for local benefits here including vacation and any incentive \n\n \n\nWe will train you intensively in the areas of technology, processes \\& soft skills and you can exchange ideas with experienced colleagues at any time. \n\n \n\nWith strong performance, you will have the opportunity to grow in this role to build a career at Otis. \n\n \n\nApply today to join us and build what’s next!\nIf you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.\nOtis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2\\.2 million customer units worldwide, the industry's largest Service portfolio.\nYou may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast\\-moving, high\\-performance company.\nWhen you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.\nWe provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.\nToday, our focus more than ever is on people. As a global, people\\-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.\nBecome a part of the Otis team and help us \\#Buildwhatsnext!*Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. 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We are looking for a proactive professional to provide administrative support to law firms and medical provider offices in the U.S. Your responsibilities will include answering calls in English, managing calendars, scheduling clients, and handling documentation. If you have conversational English skills and exceptional communication abilities, this opportunity is for you!\n\n**About Profesor X:**\n\nOur vision is to become the most recognized bilingual staffing company among doctors and lawyers in the U.S., with the goal of employing 1,000 people in Colombia by 2026. We are dedicated to helping these professionals hire qualified and motivated staff from Colombia.\n\n**Why Work With Us?**\n\n* **Positive Work Environment:** Enjoy a friendly and collaborative team.\n* **Professional Development:** Improve your English while working.\n* **Continuous Growth:** Be part of an expanding company that highlights Colombian talent.\n* **Competitive Benefits:** Attractive salary and a Monday-to-Friday work schedule.\n\n**Performance Objectives:**\n\n* Carry out administrative duties with maximum attention to detail and efficiency.\n* Answer calls, schedule meetings, and provide support to clients and team members.\n* Organize documents and handle sensitive information confidentially.\n\n**Key Skills and Competencies:**\n\n* Proficiency in Microsoft Office.\n* Excellent time management and multitasking ability.\n* Strong collaboration and clear communication skills.\n* Positive and proactive attitude.\n* Ability to work independently with minimal supervision.\n\n**Education \\& Experience:**\n\n* Minimum English level B2 (bilingual person).\n* Minimum education: High school diploma.\n* Technical or university education is preferred but not required.\n* No prior experience required; 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For more information, visit embecta.com or follow our social channels on LinkedIn, Facebook, Instagram and X.\nWhy join us?\nA career at embecta means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our employees can fulfill their life’s purpose through the work that they do every day.\nYou will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth\\-centered, and rewarding culture. Our Total Rewards program – which includes competitive pay, benefits, continuous learning, recognition, career growth and life balance components – is designed to support the varying needs of our diverse and global employees.\nThe Key Account Manager will coordinate and execute the business strategy by identifying opportunities, engaging the Distributor in Colombia, Perú and Ecuador and customers assigned to promoting product distribution, sell\\-out, placement and securing the activities are being executed through the Distributor. This role plays a crucial part in expanding our brand and driving revenue. Position includes collaborating with regional teams, supporting sales pitches \\& tenders, while securing product availability and placement in the designated customers.\nPlease send all resumes in English\nThis position is responsible for promoting and enhancing product turnover in Colombia and Peru through the execution and monitoring of the Joint Business Marketing \\& Commercial Annual Plan.\nThis role will be responsible for maintaining continuous and stretch communication with the designated customers, securing product availability and adequate inventory levels.\nCoordinate along with the Regional Management a correct execution of the Sales Fundamentals for the portfolio (Product Assortment, Marketing Positioning, Distribution \\& Commercial Strategies)\nMonitors business performance with regular data analysis reports of the sell\\-through and sell\\-out of key customers to propose appropriate commercial plans.\nEnsures effective coordination of activities, compliance with quality and customer service standards, establishing solid relationships with customers.\nWill be the focal point to provide and assist customers and support their sales process.*Customer Development and Management** Establish solid relationships with customers and key stakeholders to provide proactive and ongoing support.\n* Provide training about products and services promoted, ensuring that they are up to date and have the necessary knowledge to adequately commercialize our brand.\n* Participate in the periodic performance analysis of customers’ Business Review to propose plans to improve their performance and achieve established Joint objectives.\n\n*New Business Opportunities:** Identify new Business opportunities and trends in the sector.\n* Share market trends and insights while collaborating with the Distributors team to provide relevant information for the development of effective lead generation and promotion strategies for products and services.\n\n*Support and Internal Coordination:** Collaborate closely with customer teams, to guarantee fluid communication and effective coordination of activities.\n* Provide technical and commercial support to customers, ensuring that they have access to the resources and information needed to resolve customer queries and close successful sales.\n* Travel up to 30%.\n\n*Basic Qualifications:** University Degree or Administration Degree is needed.\n* 5\\+ Years of Experience in Sales / Business Development Role with solid knowledge of the local Retail Market and Government Sales and the ability to identify commercial opportunities and challenges.\n* Prior experience in business development or commercial roles in the Healthcare Industry.\n* Must be at intermediate level with excel.\n* Language level: English Advanced Intermediate Level.\n* Management of IT tools: Excel, PowerPoint, Word, intermediate level and Outlook.\n\n\nPreferred Qualifications:* Exceptional communication and presentation skills, with the ability to transmit knowledge and motivate the sales team.\n* Results\\-oriented, with skills to establish goals, measure performance and take corrective actions.\n* Excellent teamwork skills and ability to establish solid relationships with the distributor and other internal teams.\n* High autonomy and ability to work independently and organized.\n\n\nembecta is an Equal Opportunity/Affirmative Action Employer. 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