Academic Telephone Advisor

Description

Job Summary: We are seeking an Academic Telephone Advisor to guide and support prospects throughout their admission process, delivering personalized and consultative assistance via multiple channels. Key Highlights: 1. Advise and guide individuals interested in academic programs 2. Personalized and consultative support 3. Impact the lives of professionals *Are you passionate about consultative sales and enjoy supporting people in making decisions that transform their professional future?* We are looking for an **Academic Telephone Advisor**, whose mission will be to advise, guide, and support individuals interested in our academic programs throughout their entire admission process, delivering personalized and consultative assistance through various communication channels. ##### **What will be your main responsibilities?** * Contact interested prospects via **telephone calls**, applying the company’s commercial script. * Respond to inquiries via **email and WhatsApp using CRM tools.** * Provide personalized guidance regarding our training programs and the admission process. * Schedule and confirm virtual interviews via Zoom. * **Conduct ongoing follow-up with prospects** to ensure their participation in the admission process. * Guide candidates through registration on the admissions portal. * Answer incoming calls from individuals interested in our programs. * Manage schedules and commercial activities using digital tools. * Meet established performance indicators, including call volume, follow-up completion, and scheduled appointments. ##### **What are we looking for?** * **Technical or technological degree**, or professionals from related fields such as Administration, Finance, Accounting, Architecture, Engineering, Communications, Psychology, among others. * **2–4 years of experience** in consultative sales, commercial management, telemarketing, prospect management, customer service, or academic advising. * Excellent verbal communication skills, ease of expression, and strong argumentation ability. * Intermediate proficiency in digital tools such as Google Drive, spreadsheets, Calendly, email, CRM, Zoom, and IP telephony platforms like VoIP or Zoiper. * We value outstanding commercial attitude, goal orientation, commitment to meeting targets, and excellent personal presentation for virtual environments. ##### **What do we offer?** * **Indefinite-term employment contract.** * **100% remote work modality** * Schedule: Monday to Friday, 2:50 PM to 10:00 PM; Saturdays, 9:30 AM to 6:30 PM (holidays worked according to operational requirements). * Base salary: $1\.750\.905 \+ Performance-based bonuses \+ Connectivity allowance * Continuous training and onboarding support. * Opportunities for professional growth and development. * The opportunity to impact the lives of professionals seeking to advance their academic and career development. *If consultative sales excite you, you enjoy connecting with people, and you seek a place where your talent is recognized, we want to meet you! Apply now and begin building your next major professional challenge with us.*