Description
Job Summary:
We are seeking a professional to lead operational, financial, and team management in high-impact restaurants, ensuring customer excellence and regulatory compliance.
Key Highlights:
1. Leadership of high-impact restaurants
2. Comprehensive management of operations and finance
3. Development of multidisciplinary teams
We seek a professional with a degree in Business Administration, Hospitality and Tourism, or Gastronomy, and a minimum of 3 years’ experience leading high-impact restaurants.
Main Responsibilities:
Operational Management: Supervise store opening, operation, and closing, ensuring adherence to brand standards.
Financial Control: P&L (Profit and Loss Statement) management, food and beverage cost control, inventory management, and budgeting.
Team Leadership: Lead, train, and motivate a multidisciplinary team (kitchen and service).
Customer Experience: Ensure excellence in customer service, manage PQRS (Petitions, Complaints, Claims, and Suggestions), and foster customer loyalty.
Regulatory Compliance: Ensure compliance with health and safety regulations (Good Manufacturing Practices) and labor laws.
Technical Requirements and Competencies:
Experience using restaurant management software.
Soft skills: Transformational leadership, assertive communication, frustration tolerance, and strong conflict resolution ability.
Availability to work rotating shifts (including weekends and/or holidays).
What We Offer:
Salary: Competitive base salary
Contract: Indefinite-term contract with all statutory benefits.
Meals: Meal benefit.
Work Environment: A dynamic and professional workplace.
If you meet the profile and wish to take your career to the next level in the restaurant industry, apply now by attaching your updated resume!.
-Requirements- Minimum education: University / Professional Degree
3 years of experience
Keywords: administrator, lider, jefe, gerente, manager, director, chief, lead, jefatura, regente, restaurador