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Bilingual Customer Support Specialist

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: We are seeking a Bilingual Customer Support Specialist with experience in Salesforce, technical troubleshooting, and customer service in the financial sector. Key Highlights: 1. Experience with Salesforce-based products (Sales Cloud and Service Cloud) 2. Experience in troubleshooting technical issues and documenting incidents 3. Sponsorship for technical certifications and access to Platzi We are looking for a Bilingual Customer Support Specialist with the following requirements: Over 2 years of experience supporting Salesforce-based products. Experience working with customers in the financial or lending sector. Practical experience with Sales Cloud and Service Cloud. Experience troubleshooting technical issues. Experience directly supporting customers to diagnose, resolve, and document incidents. Experience using Jira Service Desk or other ticketing systems. Experience documenting solutions. Experience creating knowledge base articles or user guides. **Within our portfolio you will find:** Negotiable salary Remote work Sponsorship for technical certifications Access to Platzi Corporate partnerships Join our multicultural team! Share and help us reach more talent.

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Posted by

Valentina Rodríguez

Indeed · HR

Location

Valentina Rodríguez

Indeed · HR

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