Job Summary: We are seeking a Support Analyst with experience in software development to implement innovative solutions and resolve incidents. Key Highlights: 1. Software development and innovative solutions 2. User support and incident resolution 3. Proactive detection of software failures Do you enjoy challenges? We’re looking for people like you! AudiSoft Consulting is a leading software development company, specializing in implementing innovative solutions across various sectors. We are seeking a Support Analyst. Minimum 2 years of experience as an Analyst, Technologist, or Systems professional, or in related fields. · Technical Knowledge: Git. Databases. Azure proficiency. Computer equipment setup. User support to resolve functional questions regarding system usage. Creating and/or properly managing incidents related to service failures. Proactive detection of potential software failures before they occur. · Skills Oral and written communication skills. Ability to adapt to change. Capability to resolve unexpected issues. Methodical and organized approach. Up-to-date knowledge of new IT tools. Client visits. · Conditions · Alternating work modality Residence in Bogotá Salary to be agreed upon based on experience Monday to Friday, and Saturday when required. · Candidates must apply only if they meet the profile requirements. -Requirements- Minimum Education: University Degree / Professional Program 2 years of experience Keywords: analyst, support, apoyo, soporte