Operational Coordinator

Description

Job Summary: Lead logistics operations by managing the team and performance indicators to ensure service standards and productivity. Key Highlights: 1. Build your career with growth and multicultural experiences 2. Positively impact the environment and people 3. Develop your capabilities to the fullest in an inclusive environment **Company Overview** -------------------- **Connecting People, Improving Lives** Become a DHL professional and secure the essentials of your daily life through top-tier benefits—we prioritize your safety, health, and that of your family. Build your career with us and seize the opportunity to grow through multicultural experiences and daily challenges that will push you further. This will not be just another job—it will be your chance to make a positive impact on the environment and on people both inside and outside DHL. As a global company, we value the diversity of our employees as a true strength—and this strength can only be leveraged if everyone feels they can truly be themselves every day, regardless of ethnic origin, religion, sexual orientation, gender, disability, or any other personal characteristic. That is what we mean by inclusion. **Diversity is our strength.** Being DHL means developing your capabilities to the fullest. This position is for SUPPLA S.A. **Role Description** ----------------------- Lead and ensure the proper execution of logistics operations through control and monitoring of key performance indicators (KPIs) and management of the operational team, guaranteeing compliance with service and productivity standards. * Meal and transportation allowance: * Schedule: Monday to Saturday, 8:30 a.m. to 4:30 p.m. (1-hour lunch break), 44 hours per week * Work mode: On-site **Requirements** -------------- * Bachelor’s degree in Engineering, Logistics, Administration, or related fields * Minimum 2 years of experience in logistics operations * Experience in picking, packing, warehousing, and reverse logistics * Experience managing operational staff * Results-oriented mindset and commitment to meeting KPIs * Leadership, communication, and decision-making skills * Own transportation is desirable * High adaptability and change management capability **Responsibilities** --------------------- * Lead and supervise daily logistics operations * Monitor and control KPI achievement * Manage and support the operational staff under your responsibility * Coordinate picking, packing, warehousing, and reverse logistics processes * Ensure service levels and customer satisfaction * Identify operational improvement opportunities * Support the implementation and structuring of processes (building operations from scratch)