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GBS Intermed A/P Assoc
Resumen: Este puesto verifica los anticipos de gastos, procesa los pagos diarios, audita las solicitudes de suministros, codifica las facturas y resuelve los problemas que retrasan el procesamiento de las facturas de los proveedores. Aspectos destacados: 1. Revisa y sigue de cerca los estados de cuenta y las discrepancias. 2. Actúa como enlace entre los departamentos y los proveedores. 3. Examina, analiza, verifica y corrige las transacciones contables. **Antes de postularse para un puesto, seleccione su preferencia de idioma de las opciones disponibles en la parte superior derecha de esta página.** Explore su próxima oportunidad en una compañía incluida en la lista Fortune Global 500. Visualice posibilidades innovadoras, disfrute de nuestra enriquecedora cultura y trabaje con equipos talentosos que lo ayudarán a ser mejor cada día. Sabemos lo que se necesita para llevar a UPS al mañana: personas con una extraordinaria combinación de habilidad y pasión. Si tiene las cualidades y el ímpetu para liderar equipos, hay puestos listos para cultivar sus habilidades y llevarlo al siguiente nivel. **Descripción del puesto:** **Resumen del puesto** Este puesto verifica los anticipos de gastos, realiza los pagos rutinarios diarios, audita las solicitudes de suministros y codifica las facturas. Identifica áreas de excepción, investiga las causas de las retenciones y retrasos e inicia soluciones para resolver los problemas que retrasan o suspenden el procesamiento de las facturas de los proveedores. Este puesto desempeña otras tareas según se solicite. **Responsabilidades:** * Revisa y sigue de cerca los estados de cuenta y otras discrepancias relacionadas con las facturas y el pago de cuentas. * Actúa como enlace entre los departamentos y los proveedores. * Responde a problemas administrativos y consultas de los proveedores. * Garantiza la exactitud de los registros de los proveedores. * Clasifica, archiva y empareja las facturas para prepararlas para su procesamiento. * Examina, analiza, verifica y corrige las transacciones contables. **Requisitos:** * Diploma de escuela secundaria, GED o equivalente internacional. * Conocimientos prácticos de Microsoft Word, Excel, Access y Outlook. * Inglés 60%. **Detalles adicionales:** * Nivel: 7. * Horario: L-J 6:00 a. m. a 3:30 p. m. / V 6:30 a. m. a 3:00 p. m. * Trabajo híbrido. **Tipo de empleado:** Indefinido. UPS se compromete a proporcionar un lugar de trabajo libre de discriminación, acoso y represalias.
Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia
Indeed
PEGA Solutions Associate- ScotiaTech
Summary: Join a purpose-driven winning team that promotes creativity and innovation in a fast-paced, inclusive, diverse, and high-performing culture. Highlights: 1. Purpose-driven and innovative team environment 2. Focus on customer-centric solutions and strategic objectives 3. Opportunities for technical guidance and continuous learning Requisition ID: 244072 Thanks for your interest in ScotiaTech, Scotiabank's new and innovative Technology hub in Bogota. Join a purpose driven winning team that promotes creativity and innovation in a fast\-paced environment, where we’re always committed to results, in an inclusive, diverse, and high\-performing culture. **Purpose** Contributes to the overall success of the Global Contact Center Platform/ ScotiaTech in Bogota ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted in compliance with governing regulations, internal policies, and procedures. #### **Accountabilities** * Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge. * Assist the lead and/or to develop and to provide high quality deliverables during all the phases of the project, from the participation in requirement gathering, design and implementation to post release support. * Assist the lead and /or team as a specialized technical guide in the analysis, design, development, implementation, architecture and support of Pega base solutions. Showing expertise in flows, UI and decision rules; and considering best practices, guardrails and any defined standard. * Sharing knowledge and helping the team with the correct usage in the diversity of tools and capabilities Pega offers. * Collaboration as part of an Agile development team, participation in daily stand\-ups, work estimations, identify blockers and proposal of solutions. * Participate actively in demos and review sessions of all project deliverables to assure the quality and completeness of the functionalities. This way we reach high availability, integrity, and confidence in the requirements. * Assurance the delivery of solutions within the committed times and with the expected quality. * Assisting actively in the identification of enhancements to the base product, bring in recommendations on the standard around the system architecture, applications, development, integrations systems, data model and testing. * Keep updated in the changing technological trends, self\-taught person and maintain an understanding of the tech strategy and business. * Provide production support, including off\-hour support if required. * Understand how the Bank’s risk appetite and risk culture should be considered in day\-to\-day activities and decisions. * Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day\-to\-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. * Champions a high\-performance environment and contributes to an inclusive work environment **Education / Experience / Other Information** **Competencies** * Excellent interpersonal relationships to deliver proposals, provides user support and interacts with team members, as well as with other departments. * Be proactive and assist the leader and / or team with compliance, management and /or monitoring of situations related to the project; the above based on deadlines and priorities committed. * Assist the leader with the analysis of requirements, needs and / or implementations; understanding the interrelation between different elements, perspective from beginning to end in decisions, to identify problems and blocking aspects. * Demonstrates understanding of concepts and little experience in the creation of designs that are scalable over time, extensible, and / or modular. **Education** * Professional in systems engineering or related engineering is required. * 1 year of practical experience; it can be acquired in university, personal projects, online courses, trainings, etc. * Having a Certified System Architect (CSA) v7\.X or higher is a requirement. * Proven experience of one year in the development of applications with Pega. * Experience of a least 8 months in agile projects. * Verifiable experience in relational databases; preferably in Oracle and / or DB2\. * Experience in analysis, design and software development focused on business solutions in Java. * Experience in J2EE (JSP, Servlets, EJB, XML, Java) and /or .Net is desirable. * Experiences in Websphere or Weblogic Application Server is desirable. * Object oriented design and development experience. * English level B1\+ #### **Working Conditions** Work in a standard office\-based environment; non\-standard hours are a common occurrence. Location(s): Colombia : Bogota : Bogota ScotiaTech is a business unit within ScotiaGBS, a Scotiabank Group company located in Bogota, Colombia. The ScotiaTech hub was created to support different technology systems and processes of the Bank. We offer an inclusive, positive work environment, and competitive benefits. At ScotiaTech, we value the unique skills and experiences each individual brings and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaTech; however, only those candidates who are selected for an interview will be contacted.
111411, Los Mártires, Bogotá, Colombia
Indeed
Customer Sales Representative - HVAC & Plumbing
Summary: Seeking a highly skilled Customer Sales Representative to manage inbound inquiries, convert calls into scheduled plumbing jobs, and promote a membership program. Highlights: 1. Key revenue-driving and customer experience role 2. Impact booking conversion rates and customer satisfaction 3. Opportunity to drive sales and membership adoption **Job Title:** Customer Sales Representative \- HVAC \& Plumbing **Position Type:** Full\-Time, Remote **Working Hours:** U.S. Hours About the Role Our client is seeking a highly skilled Customer Sales Representative (CSR) to serve as a key revenue\-driving and customer experience role within our operations. You will manage a high volume of inbound customer inquiries, converting calls into scheduled plumbing jobs while actively promoting their Pipeline Club membership program. This role requires strong communication skills, empathy, and confidence in handling sales conversations over the phone. As a frontline representative of the company, you will directly impact booking conversion rates, membership adoption, and overall customer satisfaction. : Responsibilities Inbound Sales \& Call Management * Professionally handle inbound customer calls with empathy, clarity, and confidence. * Convert customer inquiries into booked plumbing jobs, targeting an 85% call\-to\-booking conversion rate. * Actively listen to customer needs and guide conversations toward effective service solutions. Scheduling, Upselling \& Membership Sales * Efficiently schedule service appointments while identifying upsell opportunities. * Promote and sell the Pipeline Club membership during eligible calls. * Achieve a minimum 10% membership close rate, targeting 35 memberships within the first 90 days. Process, Documentation \& Systems * Document call scripts, workflows, and best practices to improve consistency and performance. * Contribute to building scalable systems that enhance conversion rates and membership sales efficiency. Technology, Tools \& Optimization * Use CRM and call management tools to log interactions accurately and maintain clean records. * Adopt new tools and technologies quickly to improve customer experience and internal workflows. * Provide feedback to leadership on tools, scripts, and process improvements. Customer Experience \& Team Support * Handle escalated calls using strong de\-escalation and problem\-solving skills. * Ensure every interaction reflects company standards and a customer\-first mindset. * Support training and integration of offshore team members to maintain quality across time zones. What Makes You a Perfect Fit * You are a confident, empathetic communicator who builds rapport easily over the phone. * You take ownership of customer outcomes and conversion performance. * You are reliable, disciplined, and comfortable working evening and weekend shifts. * You enjoy helping customers while also driving sales and membership adoption. * You adapt quickly to new tools, scripts, and processes in a fast\-paced environment. Required Experience \& Skills * Proven experience in sales or customer service, preferably in plumbing, home services, or trades. * Demonstrated ability to convert inbound calls into booked appointments. * Experience with CRM systems and call management tools (ServiceTitan experience is a plus). * Strong sales, upselling, and objection\-handling skills. * High level of accountability for call quality, bookings, and customer experience. Ideal Experience \& Skills * Background in home services, trades, or field\-service businesses. * Experience selling memberships, service plans, or recurring service programs. * Prior experience working with offshore or distributed teams. What Does a Typical Day Look Like ? A CSR’s day is focused on delivering exceptional customer experiences while consistently converting inbound calls into booked jobs and memberships. You will: * Handle inbound customer calls throughout your scheduled shift. * Listen carefully to customer concerns and recommend appropriate services. * Schedule plumbing appointments and present Pipeline Club membership options. * Log all interactions accurately in the CRM and follow established call processes. * Handle escalations professionally and contribute to ongoing process improvements. **In short:** You drive growth and customer satisfaction by turning inbound calls into booked services and long\-term relationships through empathy, consistency, and execution. Key Metrics for Success (KPIs) * Call\-to\-booking conversion rate: 85% target * Pipeline Club membership close rate: 10%\+ * Memberships sold: 35 within the first 90 days * CRM accuracy and documentation compliance * Consistent customer satisfaction and call quality scores Interview Process * Initial Screening Call * Interview with Pavago Recruiter * Client Interview * Offer \& Onboarding \#LI\-AG1
79Q22222+22
Indeed
AP Admins-17
Job Summary: This position verifies expense advances, processes payments, audits requisitions, and codes invoices, identifying and resolving issues that delay processing. Key Points: 1. Identifies exception areas and resolves invoice processing issues. 2. Serves as a liaison between departments and suppliers. 3. Reviews, analyzes, verifies, and corrects accounting transactions. **Before applying, please select your preferred language from the options available in the upper-right corner of this page.** Explore your next opportunity with a Fortune Global 500 organization. Discover innovative possibilities, experience our rewarding culture, and work with talented teams that help you improve every day. We know what it takes to take UPS into the future—people with a unique combination of competence and passion. If you have the qualities and motivation to lead yourself or teams, roles are ready to cultivate your skills and take you to the next level. **Job Description:** **AP Admin** Location: Medellín Hybrid Position **Job Description** **Job Summary** This position verifies expense advances, processes daily routine payments, audits supply requisitions, and codes invoices. It identifies exception areas, investigates causes of holds and delays, and implements solutions to resolve issues that delay or suspend supplier invoice processing. This position performs other duties as assigned. **Responsibilities:** Reviews and follows up on account statements and other discrepancies related to invoices and account payments. Serves as a liaison between departments and suppliers. Responds to administrative issues and supplier inquiries. Ensures accuracy of supplier records. Classifies, files, and matches invoices to prepare them for processing. Reviews, analyzes, verifies, and corrects accounting transactions. **Requirements:** High school diploma, GED, or international equivalent. Practical knowledge of Microsoft Word, Excel, Access, and Outlook. **Employment Type:** Permanent UPS is committed to providing a workplace free from discrimination, harassment, and retaliation.
Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia
Indeed
Senior Audit Professional in Accounting – Assurance and Fiscal Review
Position Summary: We are seeking a Senior Auditor passionate about team leadership and process quality, with solid knowledge of IFRS and ISAs. Key Highlights: 1. Team Leadership 2. Job Stability and Professional Growth 3. Continuous Learning Environment #### **Are you passionate about auditing and team leadership?** We are looking for a **Senior Auditor** eager to take on new professional challenges within a strong firm, contributing technical expertise, professional judgment, and leadership skills to ensure audit process quality and compliance. #### **What are we looking for in you?** * A graduate in **Public Accounting**. * Minimum of **3 years’ experience in auditing or consulting**, preferably within specialized firms. * At least **1 year coordinating or leading teams**. * High level of commitment, analytical ability, and results orientation. #### **Key Competencies** * Application of **Full IFRS and IFRS for SMEs**. * Proficiency in **International Standards on Auditing (ISAs)**. * Review and calculation of **national and district taxes**. * Advanced-level proficiency in **Excel**. #### **Main Responsibilities** * Coordinate and conduct audits for clients of lower complexity. * Assign and monitor audit team activities. * Analyze risks and validate the effectiveness of internal controls. * Verify the quality of working papers and their alignment with current regulations. * Timely communication of significant findings to management. * Support tax compliance reviews alongside the team. * Ensure reports and deliverables meet firm standards. * Provide technical guidance to the team and participate in internal training initiatives. * Prepare reports and communications arising from audit engagements. #### **What do we offer you?** * Indefinite-term employment contract with all statutory benefits. * **Competitive salary**, commensurate with your experience and profile. * Hybrid work arrangement. * Job stability and opportunities for professional growth. * Continuous learning environment and career development.
111411, Los Mártires, Bogotá, Colombia
Indeed
Social Worker
Summary: The Senior Social Worker manages complex cases, oversees care plans, collaborates with professionals, and strengthens practice standards through mentorship and supervision. Highlights: 1. Manage complex cases and develop individualized care plans. 2. Provide clinical supervision and guidance to junior staff. 3. Contribute to service development and policy enhancement initiatives. **Senior Social Worker Job Description** The Senior Social Worker (SSW) role involves managing complex cases, overseeing the development and implementation of individual care plans, and working collaboratively with multidisciplinary professionals and community partners. The SSW also plays a key role in strengthening practice standards through mentorship, supervision, and capacity building for junior staff and volunteers. Key responsibilities include conducting comprehensive assessments, providing direct client intervention, coordinating services across agencies, offering professional supervision and guidance to junior staff and volunteers, and contributing to service development, practice improvement, and policy enhancement initiatives. **Key Responsibilities \& Duties** * Conduct comprehensive needs and risk assessments for complex and high\-risk cases. * Develop, implement, and monitor individualized care and intervention plans. * Provide clinical supervision and guidance to junior staffs on case management and interventions. * Monitor and evaluate effectiveness of case management to beneficiaries. * Review and approve case assessments and outcome plans. * Prepare detailed case notes, reports, and social reports. * Lead case conferences and other case\-related discussions. * Provide home visit volunteer training. * Carry out any other ad\-hoc duties by management to support the organisation's goals and objectives. **Requirements** * Degree and / or Master in Social Work and / or Counselling preferably * Registered with the Singapore Association of Social Workers for Social Workers or Singapore Association for Counselling (SAC). * At least 5 years of relevant experience in a communities environment preferably * Bilingual and ability to communicate in local dialects preferably For internal use only : **1 \- 01, 1\- 02**
224X+FJ Elías, Huila, Colombia
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