Collection Operations Assistant

Description

Job Summary: Support the administration and control of portfolio processes, ensuring proper payment application, reconciliations, and operational follow-up of collections. Key Highlights: 1. Portfolio process administration and control 2. Perform controls and validations on collection information 3. Propose improvement actions for process optimization A leading financial sector company is seeking a Collection Operations Assistant to support the administration and control of portfolio processes, ensuring accurate payment application, reconciliations, and operational follow-up of collections. Main Responsibilities: • Apply payments and perform portfolio reconciliations. • Execute required settlements, adjustments, and maintenance activities within the process. • Prepare portfolio reports and summaries. • Perform controls and validations on collection information. • Timely manage requests received through the Collection Operations mailbox. • Monitor compliance with departmental indicators and objectives. • Propose improvement actions contributing to process optimization. • Comply with corporate policies, information security, and cybersecurity requirements. • Support activities assigned by the immediate supervisor. Requirements: • Technical, technological, student, or professional degree in administrative, financial, accounting, or related fields. • Minimum 2 years of experience in portfolio administration, collection reconciliation, or similar financial processes. • Intermediate Excel proficiency. • Experience in financial institutions or consumer portfolio management companies is desirable. We seek detail-oriented individuals with analytical capability, teamwork skills, and a results-oriented mindset. Contract Type: Indefinite-term Salary: $1,750,905 + Transportation allowance Work Modality: On-site Carrera 45 #93-95, facing Transmilenio’s Calle 100 Station – Autopista Norte. -Requirements- Minimum Education: University / Technical Degree 2 years of experience Keywords: helper, assistant, assistant, aux, auxiliary, assistant, helper, aide, operations, operations