Summary: This role focuses on providing customer service and retaining at-risk or cancelling customers by offering solutions and rebuilding loyalty. Highlights: 1. Opportunity to rebuild customer loyalty and offer tailored solutions 2. Engage with customers to resolve dissatisfaction 3. Handle inbound and outbound calls for customer retention RETENTION Compensation \& Schedule Summary Base Salary: $5 USD per hour. In this role you will be in charge of providing customer service and helping at\-risk or cancelling customers to stay with us. You handle inbound/outbound calls regarding cancellations or dissatisfaction, offering solutions like discounts, service adjustments, or personalized offers to rebuild loyalty Sales Incentives: Sales 1–25: $8\.00 USD per saved sale. Sales 26\-50: $12\.00 USD per saved sale. Sales 51\-75: $15\.00 USD per saved sale. Sales 76\+: $20\.00 USD per saved sale. Payment Cycle: Commission for SAVES are paid monthly and commissions for SALES are paid bi\-weekly. Work Schedule: Monday to Friday: 8\-hour shifts. (9\-6 pm) Saturdays: 6\-hour shifts (required two Saturdays per month)." Horas previstas: 44\.0 por semana Lugar de trabajo: Empleo presencial
Valentina Rodríguez
Indeed · HR
Valentina Rodríguez
Indeed · HR
