Job Summary: We are seeking a Software Support Technician for user training, technical support, system testing, and customer service. Key Responsibilities: 1. Train users on software usage 2. Provide software technical support to customers 3. Conduct system testing **Company Description:** The Employment Service operated by Comfama is the platform connecting individuals with companies offering job opportunities and seeking talent to drive their growth and consolidation. Job vacancies published by Comfama’s Employment Service correspond to employment opportunities offered by companies across various sectors located in Medellín and Antioquia. If you are interested in exploring job vacancies to connect professionally with Comfama, we recommend visiting our website www.comfama.com and selecting the “Work With Us” option. **Job Functions:** A reputable company located in Medellín seeks experienced personnel (minimum 6 months) to join its team as a Software Support Technician. **Academic Qualifications:** Technician or Technology degree in Systems Engineering, Software Development, Systems Analysis and Development, or related fields. **Specific Responsibilities:** * Train users on software usage. * Provide software technical support to customers. * Conduct system testing. * Deliver customer service. * Support activities inherent to software support. **Knowledge Requirements:** * Customer service. * Technical support. **Salary:** $1,750,905 + transportation allowance $249,095 + statutory benefits. **Working Hours:** Tuesday to Friday, 7:30 a.m. – 5:30 p.m.; Saturdays, 8:00 a.m. – 4:00 p.m. **Contract Type:** Indefinite-term contract. **Work Location:** Medellín. **Requirements:** Minimum 6 months of experience performing the duties of a Software Support Technician. Technician or Technology degree in Systems Engineering, Software Development, or Systems Analysis and Development. Train users on software usage. **Offer Conditions:** **Net Monthly Salary:** 1750905