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Certification from CONTE, COPNIA, or CONANTEL (if applicable).\n* Experience: Minimum 5 years of experience in elevator, escalator, or other electromechanical equipment maintenance.\n* Technical knowledge: Experience using hand and electromechanical tools for diagnostics and repairs. Ability to interpret procedures, instructions, and field manuals. Knowledge of safety and quality standards for lifting equipment maintenance.\n* Valid driver's license (Desirable)\n\n\nApply today to join us and help build the future together.\n\\#BuildWhatsNext.\nIf you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.\nOtis is the world’s leading elevator and escalator manufacturing, installation, and service company. 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You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.\nWe provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.\nToday, our focus more than ever is on people. As a global, people\\-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.\nBecome a part of the Otis team and help us \\#Buildwhatsnext!*Otis is An Equal Opportunity Employer. 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We deliver high\\-value, traditional \\& innovative athletic equipment and apparel via outstanding, integrity\\-driven customer service. Our business philosophy is focused on our customers and we take pride in providing them with the best overall values in team sports products.\n\n**Responsibilities:**\n---------------------\n\n* Build and develop a skilled QA team, including hiring, onboarding, and mentoring new\n* members.\n* Lead the QA team in planning, executing, and delivering high\\-quality software testing\n* initiatives.\n* Develop, execute, and maintain detailed test plans, test cases, and scripts.\n* Perform functional, regression, integration, and user acceptance testing (UAT) for web\n* applications.\n* Guide and mentor QA team members, providing support, feedback, and technical\n* expertise.\n* Collaborate with developers, business analysts, and project managers to ensure clear\n* understanding of requirements and high test coverage.\n* Identify, document, and track software defects using test management and bug tracking\n* tools.\n* Drive the adoption and enhancement of test automation frameworks (e.g., Selenium,\n* Cypress).\n* Validate APIs and backend processes using tools like Postman.\n* Write and review SQL queries to validate test data and ensure data integrity.\n* Ensure cross\\-browser, responsive, and mobile compatibility testing.\n* Participate in Agile/Scrum ceremonies, representing QA perspectives and priorities.\n* Coordinate with DevOps for test integration in CI/CD pipelines.\n* Manage post\\-release validation and coordinate production testing efforts.\n\n**Required Qualifications**\n---------------------------\n\n\n5\\+ years of experience in software testing, with at least 1–2 years in a lead or senior\n\n\nrole.\n\n\nStrong experience with manual and automated testing for web applications and APIs.\n\n\nProficient in writing SQL queries for data validation.\n\n\nHands\\-on experience with bug tracking and test management tools (JIRA, TestRail, etc.).\n\n\nSolid understanding of Agile/Scrum methodologies and QA best practices.\n\n\nStrong leadership, communication, and collaboration skills.\n\n\nAbility to prioritize tasks and manage team workloads effectively.\n\n### **Preferred Qualifications**\n\n* Bachelor’s degree in Computer Science, Information Technology, or a related field.\n* Experience with test automation tools/frameworks such as Selenium, Cypress, or\n* Playwright.\n* Familiarity with performance testing tools like JMeter or LoadRunner.\n* Programming experience in C\\#, JavaScript, or another language used in automated\n* testing.\n* Exposure to CI/CD pipelines, Git, and DevOps environments.\n\n### **Company Culture:**\n\n\nWe are proud to offer eligible associates a full\\-range of benefits including medical, dental, vision and life insurance, as well as short\\-term and long\\-term disability, 401K, Profit Sharing, paid time off, holidays, and reimbursement toward gym membership fees. A collaborative atmosphere working together to exceed our customers’ expectations, as well as, an Equal Opportunity Employer bringing together diverse individuals to develop new and innovative solutions","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758729430000","seoName":"quality-assurance-qa-lead-la-vega","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city-la-vega/cate-testing-quality-assurance/quality-assurance-qa-lead-la-vega-6383736714253112/","localIds":"278","cateId":null,"tid":null,"logParams":{"tid":"b70edb89-7f38-4ade-98ae-80ecfddf3ece","sid":"c1e3e151-4771-4406-a6bb-b628c43e9f2e"},"attrParams":{"summary":null,"highLight":["Lead QA team development","Execute software testing initiatives","Mentor and guide team members"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"La Vega,Cundinamarca","unit":null}]},"addDate":1758729430800,"categoryName":"Testing & Quality Assurance","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"isFavorite":false},{"category":"4000,4241,4261","location":"QM28+2M Bojacá, Cundinamarca, Colombia","infoId":"6414616258880212","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Personal Injury Legal Supervisor","content":"**Company Description** *The Ward Law Group, voted best places to work for the past two years is where your work really matters! Where serving the community and genuinely driving results have made us a leader in personal injury. We offer an innovated and fast paced ever evolving environment that allows you to earn as you grow. We empower our employees to make the best decision to impact our clients through collaborative team efforts. We are a nontraditional, highly accountable, yet vibrant group of professionals. Get ready to experience a comfortable atmosphere as our onboarding process allows for a soft place to land.*\n\n**Our core values are service to our clients, service to our teammates, and service to the community. Along with faith, accountability, leadership, and loyalty.**\n\n **Job Description** \n\nAs the **Personal Injury Legal Supervisor (Team Lead)**, you’ll oversee a team of Demand Specialists, guiding them in preparing high\\-quality demand packages and ensuring exceptional service for our clients. This role requires hands\\-on experience in personal injury law — understanding case flow from intake through settlement, medical treatment coordination, and negotiation preparation.\n\n\nYou’ll serve as a mentor, quality controller, and process optimizer, helping the team achieve its goals while maintaining compliance and consistency with firm standards.\n\n**Key Responsibilities**\n\n* Supervise, mentor, and develop a team of Demand Specialists to ensure top\\-tier performance and case outcomes.\n* Review demand packages for accuracy, completeness, and legal soundness prior to attorney review.\n* Assign and monitor case progress daily to ensure all deadlines and KPIs are met.\n* Identify bottlenecks and implement process improvements to enhance case turnaround.\n* Conduct regular case and call audits to ensure proper client communication and documentation.\n* Lead provider meetings to address delays, clarify expectations, and strengthen partnerships.\n* Handle client escalations with empathy and professionalism to maintain satisfaction and trust.\n* Track and analyze individual and team metrics, providing coaching and accountability where needed.\n* Collaborate with management on strategy, performance reviews, and training initiatives.\n* Stay current on firm procedures, ensuring all SOPs and training materials reflect best practices.\n* Participate in recruiting, interviewing, onboarding, and training new team members.\n\n **Qualifications** \n\n* **Minimum 2 years of leadership or supervisory experience in a personal injury law firm** (e.g., case manager, demand writer, pre\\-litigation team lead, or similar role).\n* Strong understanding of the personal injury process — from treatment to demand and negotiation.\n* Bilingual (English/Spanish) required.\n* Excellent written and verbal communication skills.\n* Highly organized with the ability to manage multiple priorities in a deadline\\-driven environment.\n* Strong attention to detail and problem\\-solving abilities.\n* Empathetic, professional, and client\\-centered approach.\n* Proficient with case management systems and related software tools.\n\n \n\n**Additional Information** **Work From Home Set\\-Up Requirements**\n\n* **Computer:**\n\t+ Windows: Windows 10, Intel i5 (8th Gen\\+) or 2ghz and 8 cores, 16 GB RAM, 256 GB SSD\n\t+ Mac: macOS 11 (Big Sur\\+), Apple M1 or Intel i5, 8 GB RAM, 256 GB SSD\n\t+ Display: Full HD (1920x1080\\)\n* **Network:**\n\t+ Connection: Wired Ethernet preferred; 5 GHz Wi\\-Fi acceptable\n\t+ Internet Speed: 30 Mbps download, 15 Mbps upload\n\t+ Latency: Under 100 m.\n* **Other:**\n\t+ Noise\\-canceling headset Preferably with a 3\\.5mm connection.\n\t+ 720p webcam for meetings, huddles and trainings.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761141895000","seoName":"personal-injury-legal-supervisor","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city-la-vega/cate-testing-quality-assurance/personal-injury-legal-supervisor-6414616258880212/","localIds":"15","cateId":null,"tid":null,"logParams":{"tid":"a41b50d7-3de4-49ec-8222-5318b5d396e3","sid":"c1e3e151-4771-4406-a6bb-b628c43e9f2e"},"attrParams":{"summary":null,"highLight":["Lead personal injury legal team","Review demand packages for accuracy","Mentor and develop specialists"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Bojacá,Cundinamarca","unit":null}]},"addDate":1761141895224,"categoryName":"Testing & Quality Assurance","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"isFavorite":false},{"category":"4000,4241,4261","location":"QM28+2M Bojacá, Cundinamarca, Colombia","infoId":"6383736780979512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Call Center Manager","content":"**Company Description** *The Ward Law Group, voted best places to work for the past two years is where your work really matters! Where serving the community and genuinely driving results have made us a leader in personal injury. We offer an innovated and fast paced ever evolving environment that allows you to earn as you grow. We empower our employees to make the best decision to impact our clients through collaborative team efforts. We are a nontraditional, highly accountable, yet vibrant group of professionals. Get ready to experience a comfortable atmosphere as our onboarding process allows for a soft place to land.”*\n\n**Our core values are service to our clients, service to our teammates, and service to the community. Along with faith, accountability, leadership, and loyalty.**\n\n **Job Description** **Job Description**\n\n\nThe Ward Law Group is currently hiring a Call Center Manager to lead and support the Client Support Department. This position requires a strong background in team leadership, customer service, and performance management.\n\n\nThe Call Center Manager is responsible for leading and mentoring the Client Support team, providing ongoing guidance and fostering a collaborative, innovative work environment. This role involves setting clear goals, monitoring team performance, and delivering consistent feedback to ensure both individual and departmental success.\n\n**Responsibilities**\n\n* Lead and mentor a team of Client Support Representatives and Quality Analysts in a collaborative, performance\\-driven environment.\n* Oversee all inbound call handling via a multi\\-line phone system, ensuring prompt, accurate, and professional responses.\n* Analyze call volume data daily to maintain appropriate staffing levels.\n* Proactively adjust schedules and support recruitment efforts to reduce overflow calls (goal: fewer than 10 per day).\n* Ensure QA team conducts consistent reviews and delivers coaching during weekly sessions.\n* Monitor team KPIs, deliver feedback, and implement performance improvement plans.\n* Prepare and present monthly, quarterly, and annual performance reports.\n* Maintain and revise Standard Operating Procedures (SOPs) and training materials.\n* Collaborate with HR on 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Testing & Quality Assurance in La Vega
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Professional Education Intern | Bogotá64663190497281120
Indeed
Professional Education Intern | Bogotá
**Additional Locations:** N/A **Diversity \- Innovation \- Caring \- Global Collaboration \- Winning Spirit \- High Performance** At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high\-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions. **Purpose** Professional Education Intern role is a key contributor to the execution of Boston Scientific’s Corporate Strategies. This position provides direct support to Professional Education Manager and Product Managers in the implementation of medical education initiatives and logistical coordination for education´s events. The intern plays a critical role in ensuring that programs and courses are executed with excellence and in alignment with the highest quality standards. **Candidate Profile** * Profession: Biomedical engineer, Business Administration / International business, industrial engineer, marketing * Languages: Spanish \& English **Responsibilities** The Professional Education intern will support the educational plan of the Cardiac Rhythm and EP Division for half of their time and spend the rest working across all corporate divisions, including Peripheral, Urology, Endoscopy, and Neuromodulation, developing and executing Professional Education initiatives according to BSC expectations and policies. **Educational Programs** * Follow\-up on external agencies when required * Support digital education courses related to PSST and content creation, aligned with legal and compliance * Educare medical education platform: ALM creation for each course, registration, reporting, and content adoption follow up. **Proctorship:** * Responsible of Confirmation of Services and consolidate proctorship services. * Follow\-up on Proctorship services (done / cancelled) and invoices received * Keep Updated Proctor data bases \& IRF pre and post approval documentation **Logistics:** * Seminars (salesForce) module administration: + Create educational activities. + Follow\-up information uploaded by FCS: candidates and final attendees + Responsible of data base and reports * Demos, models and POP material request and shipment. * Logistic follow\-up and attendance when required. **ROI:** * Digitalization and consolidation of attendees’ databases, including executed investment * KPIs Monthly follow\-up: Collect performance metrics and measure progress * Monthly Summary of activities executed and impact * Creation of Data bases of HCPs trained by therapies. **Vendors:** * Confirm and track vendor services, quotation and deliveries * Process and follow up on invoices and payments * Maintain and update vendor databases and documentation * Coordinate shipments of demos, models, and promotional materials * Monitor inventory and control processes for vendor\-supplied items **Demos and Models** * Responsible of demos and models process: * Ship demos and models requested by FCS and Marketing * Update demos, models and POP material inventory, and establish a follow\-up and control process. * Load Purchase Orders for POP material **Skills** * Curious, fast\-learning, and resourceful * Organizational skills and detail oriented * Assertive communication skills * Sense of teamwork and the ability to execute programs with healthcare providers. * Ability to prioritize tasks and meet deadlines. * Self\-motivated and hardworking * Self\-driven, responsible, and capable of working independently. * Team player with strong interpersonal skills to interact across different departments and organizational levels. Comfortable working with databases, generating reports, and supporting planning and logistical processes. * **Requisition ID:** 619595 As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen. So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem\-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!
WXJC+53 Cajicá, Cundinamarca, Colombia
Negotiable Salary
Production Team Lead64411332356610121
Indeed
Production Team Lead
**Date:** Nov 13, 2025 **Location:** Tocancipa, CO **Company:** CPL Aromas Reports to: Production Manager Job Purpose Supporting the Production Manager with the day\-to\-day management of the manufacturing area. Overseeing a group of employees and ensuring an efficient operation in achieving business targets. Tasks and Responsibilities Production * Ensure that team members follow defined manufacturing procedures and comply with safety and quality requirements. * Plan to ensure people and resources are applied in an efficient and effective manner to meet the established requirements while achieving quality and safety standards. * Work closely with maintenance area to ensure manufacturing equipment it is within calibration date and all systems are functioning correctly. * Ensure the team are aware of day\-to\-day targets and responsibilities. * Ensure achievement of production against stated capacity targets. * Manage regular stock takes to ensure 100% inventory accuracy. Training \& QSHE * Train new employees on how to safely use machinery and follow procedures, ensuring they understand the quality procedures and standard operating procedures. * Drive performance of team members, giving direction and feedback to aid good performance. * Identify areas for efficiency improvements. Contribute in the improvement of working procedures by constantly looking for solutions to ensure the best productivity results of the machines and ensuring compliance with procedures, operating instructions and work instructions. * Record and investigate non conformances, agree and implement counter measures. * Investigate and respond to customer complaints, identify and eliminate root cause and implement corrective actions. * Guarantee cleanliness and order of the factory. * Ensure a safe working environment with strict adherence to all safety protocols, and the timely response to accidents investigation and prevention of unsafe working practices and behaviors. People Management skills * Manage, coach and develop a high performing team that meets agreed objectives and delivers best practice results, added value and continuous improvements. * Maintains Production/Warehouse staff by recruiting, selecting, orienting, and training employees. * Set departmental objectives/KPIs and review and assess ongoing performance of direct reports. * Report on achievement of targets and identify any actions required Skills and Attributes Required * Degree in Industrial engineering, administration or related areas preferred. * Experience in the similar position for at least 2 years * Knowledge of production and Warehouse \& logistics processes * Desirable knowledge of Management Systems (ISO 9001/14001\) * Leadership and personnel management * Good communication \& organization skills * Analytical and problem\-solving skills * Analytical and data interpreting skills
232M+28 Tocancipá, Cundinamarca, Colombia
Negotiable Salary
Resident Technician - Villavicencio64411332341122122
Indeed
Resident Technician - Villavicencio
Date Posted: 2025\-11\-06 Country: Colombia Location: LOC42001: Otis Colombia \- Bogotá Calle 140 No 12b \- 25, Bogotá Job Summary Would you like to join a true international company driven by talent that values Safety, Ethics, Quality, Innovation, and Employee Opportunities? Otis is growing and looking for a Resident Technician for one of our branches located in Villavicencio and surrounding areas. Your top priority will be ensuring passenger and customer safety through the safe maintenance of assigned elevator and escalator units. On a typical day, you will:* Perform 100% of maintenance and service visits on elevators within assigned units * Carry out repairs and TE orders (Customer Orders). * Work within your defined geographic zone/territory, managing the equipment portfolio within it * Proactively and quickly respond to any breakdowns, aiming for first\-time fix solutions. Responsible for supporting emergency calls along your route * Perform minor repairs to ensure continuous operation * Maintain direct on\-site contact with customers to build a good working relationship. * Responsible for resolving technical issues with elevators. What you’ll need to succeed!* Education: Technician, Technologist, or professional in Electromechanical Maintenance, Electronics, Mechanics, Automation, or related fields. Certification from CONTE, COPNIA, or CONANTEL (if applicable). * Experience: Minimum 5 years of experience in elevator, escalator, or other electromechanical equipment maintenance. * Technical knowledge: Experience using hand and electromechanical tools for diagnostics and repairs. Ability to interpret procedures, instructions, and field manuals. Knowledge of safety and quality standards for lifting equipment maintenance. * Valid driver's license (Desirable) Apply today to join us and help build the future together. \#BuildWhatsNext. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2\.2 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast\-moving, high\-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people\-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. Become a part of the Otis team and help us \#Buildwhatsnext!*Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.*
Cl. 140 # 12B-21, Usaquén, Bogotá, D.C., Bogotá, Bogotá, D.C., Colombia
Negotiable Salary
Resident Technician - Ricaurte64411332310657123
Indeed
Resident Technician - Ricaurte
Date Posted: 2025\-11\-06 Country: Colombia Location: LOC42001: Otis Colombia \- Bogotá Calle 140 No 12b \- 25, Bogotá Job Summary Would you like to join a truly international company driven by talent that values Safety, Ethics, Quality, Innovation, and Employee Opportunities? Otis is growing and looking for a Resident Technician for one of our branches located in Ricaurte and surrounding areas. Your top priority will be ensuring passenger and customer safety through the safe maintenance of assigned elevator and escalator units. On a typical day, your responsibilities will include:* Perform 100% of maintenance and service visits on elevators within assigned units * Carry out repairs and TE work orders (Customer Orders). * Work within your defined geographic area/territory, managing the equipment portfolio within it * Proactively and promptly respond to any breakdowns, aiming for first\-time fix solutions. Responsible for supporting emergency calls along your route * Perform minor repairs to ensure continuous operation * Maintain direct on\-site contact with customers to build strong working relationships * Responsible for resolving technical issues with elevators. What you’ll need to succeed!* Education: Technician, Technologist, or professional degree in Electromechanical Maintenance, Electronics, Mechanics, Automation, or related fields. Certification from CONTE, COPNIA, or CONANTEL (if applicable). * Experience: Minimum of 5 years of experience in elevator, escalator, or other electromechanical equipment maintenance. * Technical knowledge: Experience using and handling hand tools and electromechanical diagnostic and repair equipment. Ability to interpret procedures, instructions, and field manuals. Knowledge of safety and quality standards for lifting equipment maintenance. * Valid driver's license (Desirable) Apply today to join us and help build the future together. \#BuildWhatsNext. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2\.2 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast\-moving, high\-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people\-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. Become a part of the Otis team and help us \#Buildwhatsnext!*Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.*
Cl. 140 # 12B-21, Usaquén, Bogotá, D.C., Bogotá, Bogotá, D.C., Colombia
Negotiable Salary
Quality Assurance (QA) Lead - La Vega63837367142531124
Indeed
Quality Assurance (QA) Lead - La Vega
### **About Us:** Champro® is a privately\-owned sporting goods and apparel manufacturer that has been in business for 30\+ years. We deliver high\-value, traditional \& innovative athletic equipment and apparel via outstanding, integrity\-driven customer service. Our business philosophy is focused on our customers and we take pride in providing them with the best overall values in team sports products. **Responsibilities:** --------------------- * Build and develop a skilled QA team, including hiring, onboarding, and mentoring new * members. * Lead the QA team in planning, executing, and delivering high\-quality software testing * initiatives. * Develop, execute, and maintain detailed test plans, test cases, and scripts. * Perform functional, regression, integration, and user acceptance testing (UAT) for web * applications. * Guide and mentor QA team members, providing support, feedback, and technical * expertise. * Collaborate with developers, business analysts, and project managers to ensure clear * understanding of requirements and high test coverage. * Identify, document, and track software defects using test management and bug tracking * tools. * Drive the adoption and enhancement of test automation frameworks (e.g., Selenium, * Cypress). * Validate APIs and backend processes using tools like Postman. * Write and review SQL queries to validate test data and ensure data integrity. * Ensure cross\-browser, responsive, and mobile compatibility testing. * Participate in Agile/Scrum ceremonies, representing QA perspectives and priorities. * Coordinate with DevOps for test integration in CI/CD pipelines. * Manage post\-release validation and coordinate production testing efforts. **Required Qualifications** --------------------------- 5\+ years of experience in software testing, with at least 1–2 years in a lead or senior role. Strong experience with manual and automated testing for web applications and APIs. Proficient in writing SQL queries for data validation. Hands\-on experience with bug tracking and test management tools (JIRA, TestRail, etc.). Solid understanding of Agile/Scrum methodologies and QA best practices. Strong leadership, communication, and collaboration skills. Ability to prioritize tasks and manage team workloads effectively. ### **Preferred Qualifications** * Bachelor’s degree in Computer Science, Information Technology, or a related field. * Experience with test automation tools/frameworks such as Selenium, Cypress, or * Playwright. * Familiarity with performance testing tools like JMeter or LoadRunner. * Programming experience in C\#, JavaScript, or another language used in automated * testing. * Exposure to CI/CD pipelines, Git, and DevOps environments. ### **Company Culture:** We are proud to offer eligible associates a full\-range of benefits including medical, dental, vision and life insurance, as well as short\-term and long\-term disability, 401K, Profit Sharing, paid time off, holidays, and reimbursement toward gym membership fees. A collaborative atmosphere working together to exceed our customers’ expectations, as well as, an Equal Opportunity Employer bringing together diverse individuals to develop new and innovative solutions
2M22+22 La Vega, Cundinamarca, Colombia
Negotiable Salary
Personal Injury Legal Supervisor64146162588802125
Indeed
Personal Injury Legal Supervisor
**Company Description** *The Ward Law Group, voted best places to work for the past two years is where your work really matters! Where serving the community and genuinely driving results have made us a leader in personal injury. We offer an innovated and fast paced ever evolving environment that allows you to earn as you grow. We empower our employees to make the best decision to impact our clients through collaborative team efforts. We are a nontraditional, highly accountable, yet vibrant group of professionals. Get ready to experience a comfortable atmosphere as our onboarding process allows for a soft place to land.* **Our core values are service to our clients, service to our teammates, and service to the community. Along with faith, accountability, leadership, and loyalty.** **Job Description** As the **Personal Injury Legal Supervisor (Team Lead)**, you’ll oversee a team of Demand Specialists, guiding them in preparing high\-quality demand packages and ensuring exceptional service for our clients. This role requires hands\-on experience in personal injury law — understanding case flow from intake through settlement, medical treatment coordination, and negotiation preparation. You’ll serve as a mentor, quality controller, and process optimizer, helping the team achieve its goals while maintaining compliance and consistency with firm standards. **Key Responsibilities** * Supervise, mentor, and develop a team of Demand Specialists to ensure top\-tier performance and case outcomes. * Review demand packages for accuracy, completeness, and legal soundness prior to attorney review. * Assign and monitor case progress daily to ensure all deadlines and KPIs are met. * Identify bottlenecks and implement process improvements to enhance case turnaround. * Conduct regular case and call audits to ensure proper client communication and documentation. * Lead provider meetings to address delays, clarify expectations, and strengthen partnerships. * Handle client escalations with empathy and professionalism to maintain satisfaction and trust. * Track and analyze individual and team metrics, providing coaching and accountability where needed. * Collaborate with management on strategy, performance reviews, and training initiatives. * Stay current on firm procedures, ensuring all SOPs and training materials reflect best practices. * Participate in recruiting, interviewing, onboarding, and training new team members. **Qualifications** * **Minimum 2 years of leadership or supervisory experience in a personal injury law firm** (e.g., case manager, demand writer, pre\-litigation team lead, or similar role). * Strong understanding of the personal injury process — from treatment to demand and negotiation. * Bilingual (English/Spanish) required. * Excellent written and verbal communication skills. * Highly organized with the ability to manage multiple priorities in a deadline\-driven environment. * Strong attention to detail and problem\-solving abilities. * Empathetic, professional, and client\-centered approach. * Proficient with case management systems and related software tools. **Additional Information** **Work From Home Set\-Up Requirements** * **Computer:** + Windows: Windows 10, Intel i5 (8th Gen\+) or 2ghz and 8 cores, 16 GB RAM, 256 GB SSD + Mac: macOS 11 (Big Sur\+), Apple M1 or Intel i5, 8 GB RAM, 256 GB SSD + Display: Full HD (1920x1080\) * **Network:** + Connection: Wired Ethernet preferred; 5 GHz Wi\-Fi acceptable + Internet Speed: 30 Mbps download, 15 Mbps upload + Latency: Under 100 m. * **Other:** + Noise\-canceling headset Preferably with a 3\.5mm connection. + 720p webcam for meetings, huddles and trainings.
QM28+2M Bojacá, Cundinamarca, Colombia
Negotiable Salary
Call Center Manager63837367809795126
Indeed
Call Center Manager
**Company Description** *The Ward Law Group, voted best places to work for the past two years is where your work really matters! Where serving the community and genuinely driving results have made us a leader in personal injury. We offer an innovated and fast paced ever evolving environment that allows you to earn as you grow. We empower our employees to make the best decision to impact our clients through collaborative team efforts. We are a nontraditional, highly accountable, yet vibrant group of professionals. Get ready to experience a comfortable atmosphere as our onboarding process allows for a soft place to land.”* **Our core values are service to our clients, service to our teammates, and service to the community. Along with faith, accountability, leadership, and loyalty.** **Job Description** **Job Description** The Ward Law Group is currently hiring a Call Center Manager to lead and support the Client Support Department. This position requires a strong background in team leadership, customer service, and performance management. The Call Center Manager is responsible for leading and mentoring the Client Support team, providing ongoing guidance and fostering a collaborative, innovative work environment. This role involves setting clear goals, monitoring team performance, and delivering consistent feedback to ensure both individual and departmental success. **Responsibilities** * Lead and mentor a team of Client Support Representatives and Quality Analysts in a collaborative, performance\-driven environment. * Oversee all inbound call handling via a multi\-line phone system, ensuring prompt, accurate, and professional responses. * Analyze call volume data daily to maintain appropriate staffing levels. * Proactively adjust schedules and support recruitment efforts to reduce overflow calls (goal: fewer than 10 per day). * Ensure QA team conducts consistent reviews and delivers coaching during weekly sessions. * Monitor team KPIs, deliver feedback, and implement performance improvement plans. * Prepare and present monthly, quarterly, and annual performance reports. * Maintain and revise Standard Operating Procedures (SOPs) and training materials. * Collaborate with HR on hiring, onboarding, and offboarding. * Submit Monthly VA Hours to HR and conduct formal employee evaluations. * Attend additional in\-person corporate trainings when scheduled (with 30\-day advance notice), including some weekends. **Qualifications** * Must be fluent in English and Spanish. * Must have a Computer (Desktop or Laptop) Core I5 or above, a minimum of 12 GB of Ram; and Windows 10 installed. * Internet speed must be 35Mbps Download and 15Mbps Upload. * USB noise cancelling headsets. * Webcam for daily meetings and huddles. * Must consistently be on time and reliable. * Must work well in a team environment. * Must have excellent written and verbal communication skills, including the ability to successfully communicate with other employees. * Must have proficiency in using computers and relevant software. * Must be able to prioritize tasks effectively. * Must possess strong multitasking and time\-management skills. * Must have strong phone contact handling skills and active listening abilities. * Must have a passion for delivering exceptional customer service. * Must have the ability to handle customer complaints and provide appropriate solutions. * Must be able to adapt to a fast\-paced and changing work environment. * Must have a keen eye for detail to ensure accuracy and thoroughness in all tasks. **Additional Information** * Candidate must have the following work at home settings minimum to work: + **Computer:** - Windows: Windows 10, Intel i5 (8th Gen\+) or 2ghz and 8 cores, 16 GB RAM, 256 GB SSD - Mac: macOS 11 (Big Sur\+), Apple M1 or Intel i5, 8 GB RAM, 256 GB SSD - Display: Full HD (1920x1080\) + **Network:** - Connection: Wired Ethernet preferred; 5 GHz Wi\-Fi acceptable - Internet Speed: 30 Mbps download, 15 Mbps upload - Latency: Under 100 m. + **Other:** - Noise\-canceling headset Preferably with a 3\.5mm connection. - 720p webcam for meetings, huddles and trainings.
QM28+2M Bojacá, Cundinamarca, Colombia
Negotiable Salary
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