### **BPO Manager – Recruitment \& Staffing Operations** We are seeking an experienced **BPO Manager** with a strong background in the **recruitment and staffing industry**. The ideal candidate will have hands\-on expertise in managing offshore teams, optimizing processes, and driving performance within a BPO setting. **Responsibilities:** * Lead and scale BPO operations to support global recruitment delivery * Oversee day\-to\-day team management, SLAs, and client satisfaction * Implement process improvements to drive efficiency and quality * Manage integration and utilization of ***ATS*****/*****HRIS*** **platforms (Ashby, Greenhouse, Lever, etc.)** * Collaborate with recruitment leadership to align BPO operations with *hiring* strategies **Requirements:** * Proven experience **managing or running a BPO** within the **recruitment/staffing industry** * Deep knowledge of ***ATS*****/*****HRIS*** **systems** (Ashby preferred) * Strong leadership, *performance management*, and stakeholder communication skills * Ability to work in a *fast\-paced*, *high\-growth* environment