Salesforce Administrator + Release Manager (Data Cloud / Agentforce)

Description

Job Summary: Responsible for ensuring the stable operation of the Salesforce platform and the orderly management of releases, including administration, quality control, and support. Key Highlights: 1. Experience in Salesforce Admin / Release Manager / Platform Ops. 2. Knowledge of Salesforce Data Cloud and CI/CD tools. 3. Skills in Salesforce security and governance, organization, and communication. **Role Purpose** Ensure stable operation of the Salesforce platform (Salesforce Core, Data Cloud, and Agentforce) and ensure orderly release management: environment control, permissions, changes, quality, deployments, and post-production support. ### **Key Responsibilities** **Platform Administration** Management of users, profiles, and permission sets; data access control; application of security policies; auditing and compliance. **Release Management** Planning and coordination of changes; version control; management of deployment windows; execution of releases; rollback plans; and stakeholder communication. **Quality Control** Validation of changes in sandbox/UAT; execution of go-live checklists; basic functional testing; and post-deployment monitoring. **Operations and Support** Incident management; root cause analysis; continuous process improvement; operational documentation; and internal training. ### **Hard Requirements** * 3+ years of experience as a **Salesforce Admin / Release Manager / Platform Ops**. * Exposure to **Salesforce Data Cloud** (access, monitoring, data activation, and data governance). * Experience with **CI/CD or deployment tools**: DevOps Center, Gearset, Copado, Azure DevOps, or Git. * Solid knowledge of **Salesforce security and governance**: roles, permissions, sharing, data classification, and auditing. * Strong ability in **organization, communication, and cross-functional coordination**.