Job Summary: We are seeking a Data Engineer or DataOps specialist with experience in monitoring, diagnostics, and incident management for data platforms. Key Highlights: 1. Active monitoring and diagnostics of critical data flows. 2. P1–P5 incident management and traceability in Jira SM. 3. Collaboration in building runbooks and seamless communication with teams. **Join Stefanini!** At Stefanini, we are more than 30,000 geniuses connected from 40 countries, doing what we love and co-creating a better future. You definitely don’t want to miss out! **Responsibilities and Duties** * Actively monitor critical data flows and DAGs during the 3:00 a.m.–12:00 p.m. shift. * Address P1–P5 incidents according to runbooks and the client’s Tech Lead guidelines. * Perform initial diagnostics: review Airflow logs, Grafana metrics, Redshift status. * Manage incident traceability in Jira SM with complete documentation. * Execute and validate dbt pipelines and AWS Glue flows where applicable. * Participate collaboratively in building operational runbooks. * Maintain seamless communication with the DRE and NEQUI Tech Lead during operations. * Participate in sprint ceremonies (planning, review, retrospective). * University degree in Systems Engineering, Computer Science, Electronics Engineering, or related fields. * Additional training in data platforms, DataOps, or technical support is desirable. * 2+ years of experience in data engineering, DataOps, or data platform support. **Requirements and Qualifications** * 2+ years of experience in data engineering, DataOps, or data platform support. * Experience with Apache Airflow: reading logs, debugging DAGs, reactivating tasks. * Knowledge of dbt: model execution, error interpretation, quality testing. * Advanced SQL proficiency for diagnostics in Amazon Redshift. * Familiarity with AWS Glue and Lambda for ETL/ELT pipeline diagnostics. * Ability to read and interpret Grafana dashboards. * Experience with Jira or equivalent ITSM tools. * Availability to work rotating shifts, including overnight and weekend hours. Soft Skills: * Ability to work under pressure and during non-standard hours. * Effective communication and collaborative work with multidisciplinary teams. * Problem-solving orientation and continuous improvement mindset. * Operational discipline and attention to detail. * Proactivity and willingness to document and share knowledge. **Additional Information** Looking for a place where your ideas shine? With over 38 years of experience and a global presence, Stefanini transforms tomorrow—together. Here, every action matters, and every idea can make a difference. Join a team that values innovation, respect, and commitment. If you’re a disruptor, committed to continuous learning, and innovation is in your DNA—then we’re exactly what you’re looking for. Come and let’s build a better future—together!