Malambo Call Center & Customer Service Job Listings

Part-time Bilingual Agent65091432058498120

Job Description: **Join our team as a Bilingual Agent!** Do you speak English at B2+ level or higher? This is your opportunity! No prior experience is required—just your language skills and a great attitude. **What do we offer?** * **Excellent compensation:** We recognize and reward your talent. $ 2.479.109 * **Rotating shifts:** Flexibility to accommodate different schedules. (student restrictions respected) * **Two days off per week:** Rest and recharge! * **Transportation after 10 PM:** We’ll safely take you home. * **Required availability:** Between 7:00 AM and 12:00 AM. * **32 working hours per week:** An ideal balance between work and free time. * **Requirements:** * Minimum English proficiency level: **B2+.** * Eagerness to learn and grow professionally. * Commitment and availability to work rotating shifts. Join a company that values your talent and offers you the opportunity to grow! **Apply now** by sending your resume to jeysson.rb@alliedglobal.com or contact us at 3181541159 Job type: Permanent Language: * English (Mandatory)

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

COP 2,479,109/year

Business Development Representative65083219235713121

Indeed

Business Development Representative

**About Us** At Daleon Group, we help U.S. Personal Injury law firms streamline their operations through high\-performing bilingual professionals in Colombia. Our model is built on discipline, accountability, and measurable results. **Role Overwiew** We’re hiring a **Business Development Representative (BDR)** to identify prospective client law firms, initiating outreach, nurturing initial interest, and ensuring a healthy pipeline of sales conversations. **Key Responsibilities** * Generate leads through LinkedIn, job boards, referrals, and research. * Contact prospects using approved messaging via LinkedIn and email. * Qualify interested firms and schedule discovery calls. * Maintain CRM records and manage the outreach pipeline. * Execute structured follow\-ups and deliver weekly performance reports. * Comply with communication, confidentiality, and data policies. **Requirements** * Based in Colombia (mandatory). * English B2\+ or C1\. * Minimum 1 year of experience as a BDR or related. .Experience in sales, outreach, or administrative support is a plus. * Strong communication, organization, and research skills. * Comfortable working with CRMs and high\-volume outreach. **What We Offer** * 100% remote role. * Compensation package: Base Salary \+ Dual\-stream commissions (Active \& Passive) * Ongoing training and tools. * Growth path toward Senior BDR, Account Executive, or Operations roles. **Apply Now** Send your resume in English to *emily.barreto@daleongroup.com* **Email Subject:** *BDR – Daleon Group Colombia* Job Types: Full\-time, Permanent

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

Indeed

Finance Recruiter

**Job Title: Finance Recruiter:** **Job Type:** Full\-Time Contractor **Workplace:** Remote **Schedule:** Monday–Friday, U.S. business hours (PST preferred) **Compensation:** USD (DOE) **About HireHawk:** At HireHawk, we connect top global talent with high\-performing U.S. companies. We specialize in placing exceptional professionals who combine technical expertise, ownership, and a results\-driven mindset. Our mission is to support our clients with reliable, remote\-ready talent while helping candidates grow their careers in fast\-paced, high\-impact environments. **About the Job:** We’re looking for an experienced Finance Recruiter with a strong track record of sourcing and hiring finance and accounting professionals for U.S.\-based companies. This role requires deep familiarity with finance functions across different business stages, from startups to established organizations. You will own the full recruitment lifecycle—from intake and sourcing to interview coordination and offer closure—while partnering closely with clients to ensure business\-aligned, high\-quality hires. If you thrive in a fast\-paced staffing environment and excel at identifying top finance talent, this role is for you. **Core Responsibilities:** * Source, screen, and recruit finance and accounting professionals for U.S.\-based companies. * Manage the full\-cycle recruiting process, including job intake, candidate outreach, interviews, and offer negotiation. * Build and maintain strong finance talent pipelines using LinkedIn Recruiter, Workable, and other sourcing platforms. * Develop tailored sourcing strategies for finance roles such as Accounting, FP\&A, Corporate Finance, Payroll, Tax, and Audit. * Conduct structured interviews to assess technical expertise, analytical skills, and cultural fit. * Partner closely with clients to understand financial team needs, reporting structures, and hiring priorities. * Collaborate with the People \& Compliance team to ensure smooth onboarding and documentation. * Track recruiting metrics and provide regular pipeline and progress updates. * Stay current on finance hiring trends, compensation benchmarks, and market demand. **Requirements:** **Must\-Haves for the Role:** * 3–5 years of experience recruiting finance and accounting roles for U.S.\-based companies. * Strong understanding of finance positions such as Accountant, Senior Accountant, Financial Analyst, FP\&A Analyst, Controller, Bookkeeper, Payroll Specialist, Tax Associate, or Finance Manager. * Proven ability to manage multiple requisitions and clients simultaneously. * Hands\-on experience with ATS platforms (Workable preferred) and sourcing tools like LinkedIn Recruiter. * Excellent communication and stakeholder management skills. * Fluency in English (bilingual English/Spanish is a plus). * Full\-time availability aligned with U.S. business hours (PST overlap required). **Nice\-to\-Haves for the Role:** * Experience recruiting remote finance talent in LATAM or the Philippines. * Familiarity with independent contractor hiring models and compliance considerations. * Experience recruiting for startups, high\-growth companies, or staffing agencies. * Exposure to finance roles supporting SaaS, e\-commerce, or professional services companies. **Benefits:** **Compensation \& Benefits:** * Competitive monthly compensation in USD (DOE). * Access to a $200k\+ perk marketplace with instant discounts on 150\+ services. * Access up to 50% of approved earnings before payday (no credit checks or fees). * On\-time, in\-currency pay

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

Senior Engineering and Design Coordinator, Bilingual65058122537475123

Indeed

Senior Engineering and Design Coordinator, Bilingual

###### **Canine Handler Security Guard with Explosives Detection Experience** **Keywords:** * Canine Handler Security Guard * Canine Security * Explosives Detection * Anti\-Narcotics * Controlled Defense * Proactive Attitude * Certified Experience * Specialized Security Guard * Private Security We are seeking a Canine Handler Security Guard to assume a critical role in the security and protection of our facilities. As a canine security specialist, your primary responsibility will be to ensure a safe environment through explosives and narcotics detection, as well as the application of controlled defense techniques supported by trained dogs. This position is vital within our private security team, contributing to the comprehensive protection of our premises and ensuring that everyone can work in a safe and monitored environment. We offer professional growth opportunities and continuous training to enhance your skills and knowledge. Our company takes pride in its safety and wellness culture, and we highly value the dedication and professionalism of our team members. If you are passionate about security and teamwork, join us and make a difference in protecting our environment! bonus no **Responsibilities:*** Supervise and conduct surveillance of the assigned area. * Handle and train dogs for explosives and prohibited substances detection. * Intervene in high\-risk situations and apply controlled defense techniques. **Requirements:*** Minimum one year of experience in canine security. * Certification in anti\-explosives and anti\-narcotics techniques. * Proactive attitude and ability to work in a team. **Education Level:*** Completed High School Diploma **Industry Sectors:*** General Services, Cleaning and Security **Position:*** Assistant ###### **Other Skills:** **Technical Skills:*** Explosives Detection * Canine Training **Interpersonal Skills:*** Teamwork * Effective Communication Skills Explosives Detection Canine Training Teamwork Effective Communication Beware of fraud! Magneto and its partner companies will never ask you for money during a selection process. Be cautious—review the job posting carefully, and if you notice anything suspicious, report it. Report fraud Requirements to apply for this position: Experience: 1 year of experience Education Level: Completed High School Diploma Salary: Salary to be agreed upon

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

Bilingual Engineering and Industrial Design Leader65058122522241124

Indeed

Bilingual Engineering and Industrial Design Leader

###### **Senior Bilingual Engineering and Design Coordinator (AutoCAD)** **Keywords:** * Senior Engineering and Design Coordinator * Engineering Coordinator * Senior Design Engineer * AutoCAD 2D * AutoCAD 3D * CAD Design Software * Mechanical Engineering * Mechatronics * Bilingual Communications * Project Management * Engineering Leadership * Drawing Validation * Production Process Control At our company, we are seeking an engineering expert with technical communication skills, ready to challenge the standards of our processes. Join our team and make a difference. The role of Senior Bilingual Engineering and Design Coordinator is essential to ensure the integration of design processes and technical drawing development. By assuming this position, you will contribute to optimizing technical communication and project execution, continuously improving team efficiency. We value leaders who can coordinate multidisciplinary teams and master technological tools such as AutoCAD. This is an opportunity to grow professionally in an environment that fosters innovation and continuous development. **Responsibilities:*** Coordinate design and engineering teams to ensure delivery of high-quality projects. * Supervise the preparation and validation of technical drawings using AutoCAD 2D and 3D. * Optimize technical communication among different departments and work teams. * Lead follow-up and planning meetings to ensure adherence to deadlines and objectives. * Implement continuous improvements in the engineering area’s production processes. **Requirements:*** Professional degree in Mechanical Engineering or Mechatronics. * Minimum 5 years of experience in Engineering Coordinator or Design Leadership roles. * Advanced proficiency in AutoCAD 2D and 3D. * Project management and engineering leadership skills. * Advanced English level for bilingual communications. **Education Level:*** Professional **Industry Sectors:*** Engineering * Architecture, Graphic Design, and Related Fields **Position:*** Coordinator ###### **Other Skills:** **Technical Skills:*** AutoCAD 2D * AutoCAD 3D * Project Management **Interpersonal Skills:*** Effective Communication * Team Leadership * Problem Solving Skills AutoCAD 2D AutoCAD 3D Project Management Effective Communication Team Leadership Problem Solving Beware of Fraud! Magneto and its partner companies will never ask you for money in exchange during a selection process. Be cautious, carefully review the job posting, and if you notice anything suspicious, report it. Report Fraud Requirements to Apply for the Position: Experience: 5 years of experience Education Level: Professional up to Doctorate Salary: 5\.300\.000

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

COP 5,300,000/year

Resident Engineer Usiacurí65049149740163125

Indeed

Resident Engineer Usiacurí

We are looking for an Electrical Engineer or related field professional with a strong sense of responsibility, autonomy, and commitment. This person will play a key role in planning, supervising, and executing activities related to the operation, maintenance, and control of electrical installations. The candidate may reside directly in **Usiacurí** or must be available to relocate to **Usiacurí** for the duration of the project. **Requirements** * Professional degree in Electrical Engineering or related field. * Minimum 1 year of experience in engineering oversight. * Valid professional license (registered with the Professional Council of Engineering – COPNIA). **Contract Type and Remuneration** * Fees: $3.500.000 * Service provision contract * Contract duration: 6 months Job type: Full-time

Q22M+28 Usiacurí, Atlantico, Colombia

COP 3,500,000/year

English-Spanish Bilingual Virtual Assistant64991920240899126

Indeed

English-Spanish Bilingual Virtual Assistant

**Job Description** **Bilingual Virtual Assistant (English–Spanish) – Real Estate Sales Support** **About Us** We are a Texas\-based real estate company seeking a Bilingual (English–Spanish) Virtual Assistant to support our property sales and operations. This is a full\-time, remote position for someone who is confident communicating in English, comfortable speaking with Spanish\-speaking buyers, and highly organized with follow\-ups and research tasks. The ideal candidate is proactive, professional, and able to manage online inquiries and lead conversations with buyers, and local government offices. **To be considered, please fill out the application form below and include a short voice or video recording: https://go.landivo.com/hiring** **Key Responsibilities** * Respond to and manage property sale inquiries on Facebook (Marketplace, groups, and messages). * Communicate with Spanish\-speaking buyers, answer questions, and guide them through the buying process. * Follow up with interested buyers via messages, phone calls, and email. * Make outbound calls to cities and counties to ask questions related to zoning, utilities, permits, or property requirements. * Track conversations, buyer interest, and research notes in shared spreadsheets or CRM tools. * Maintain organized records of follow\-ups and outcomes. **Required Skills \& Qualifications** * Fluent English (spoken and written) with clear, professional communication. * Fluent Spanish (spoken and written) to assist Spanish\-speaking buyers. * Experience in real estate, sales, customer service, or virtual assistance preferred. * Comfortable using diverse messaging and marketing platforms, and basic CRM systems as well as spreadsheets. * Confident on the phone with strong communication and follow\-up skills. * Highly organized, detail\-oriented, and reliable. * High\-speed internet and a quiet workspace suitable for calls. * Available Monday–Friday, 9 AM – 6 PM CST. **Compensation \& Details** * $5–$8 USD per hour, paid bi\-weekly via Wise * Full\-time (40 hours/week) * Long\-term position * 100% remote / work from home To apply, please complete this form: https://go.landivo.com/hiring Job Type: Full\-time Expected hours: 40 per week

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

COP 5-8/hour

Senior Bilingual Accountant (AL)64960652589954127

Indeed

Senior Bilingual Accountant (AL)

**We are hiring! Senior Accountant** Are you an organized, detail-oriented professional passionate about accounting? This is your opportunity to join a growing financial services company! **About the role:** As a **Senior Accountant**, you will be responsible for providing comprehensive support across the accounting cycle within the Finance department, ensuring accuracy and compliance in every process. **Key responsibilities:** ✔ General ledger postings, fixed assets, depreciation, and balance reconciliations. ✔ Processing of accounts receivable, invoicing, and payment application. ✔ Preparation of daily, weekly, and monthly reports (GL, AR, Cash). ✔ Support during month-end close, preparation of financial statements, and variance analysis. ✔ Correspondence with banks and agencies to resolve discrepancies. ✔ Audit preparation and updating of policies and procedures. **Requirements:** ✅ **Proficiency in English (spoken and written).** ✅ Experience in accrual accounting and bank reconciliations. ✅ **Intermediate Excel skills (pivot tables preferred).** ✅ Excellent communication, organizational, and teamwork skills. ✅ Experience in multi-entity environments and internal/external audits (preferred). ✅ Knowledge of accounting systems (Sage Intacct and Prism HRP are a plus). **Location:** Bogotá, Medellín, Cali, Barranquilla, Armenia, and Bucaramanga. **Schedule:** 8 am to 5 pm EST. **Contract type:** Permanent. **Ready to take the next step in your career?** Apply now and join our team. Job Type: Full\-time

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

Sales and Customer Service Representative64960650627713128

Indeed

Sales and Customer Service Representative

Do you have experience in customer service and sales? This position is for you! At Venture Global Solutions, we are looking for someone to join our team as a customer service and sales representative for one of our US clients. You will work with E\&S Academy, an educational company that assists prospective students in enhancing their careers by enrolling them in certified healthcare training programs. You will also have opportunities for growth and professional development. Learn more about our client E\&S Academy here: **https://esacademy\-usa.com** Responsibilities: \- Promote E \& S Academy’s (United States Adult Vocational School) academic programs to prospective students. \- Drive student enrollments by engaging with prospective students. \- Manage leads using (Outbound calls, inbound calls, texting, emailing). \- Collaborate with internal teams to ensure smooth student onboarding. \- Maintain professional relationships to enhance student satisfaction and drive referrals. **Requirements:** \- Professional in administrative or related fields. \- B2 level of English or higher. \- Ability to work on\-site in Barranquilla in a fast\-paced environment. \- 6 months of sales experience. \- Proficient with Microsoft Outlook, Excel, and Word. **Benefits:** \- Competitive salary and bonuses. \- Indefinite term contract. \- Opportunities for growth and professional development. \- Work in a collaborative and innovative environment in one of the best areas of the city. If you meet the requirements, don't hesitate and apply today! We will be delighted to have you on board. Tipo de puesto: Tiempo completo

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

Bilingual Case Coordinator – (U.S.-based Company)64960642866049129

Indeed

Bilingual Case Coordinator – (U.S.-based Company)

**Location:** Barranquilla, Colombia (On-site work) **Schedule:** Monday to Friday, from 7:30 a.m. to 4:30 p.m. (U.S. daylight saving time) / from 8:30 a.m. to 5:30 p.m. (U.S. standard time) Are you a professional with a strong service orientation and passion for patient care? We are seeking a **Bilingual Case Coordinator** to oversee in-home care services for senior patients as part of a **U.S.-based company**. This role is critical to ensuring high-quality care, maintaining customer satisfaction, and fostering strong relationships with patients and their families. **Key Responsibilities:** * Coordinate and supervise in-home care services for senior patients. * Assess client needs and develop customized care plans. * Serve as the primary point of contact for patients, families, and caregivers. * Ensure continuity of care and address any service-related concerns, maintaining strong client relationships to improve satisfaction and retention. * Ensure compliance with company policies and U.S. healthcare regulations. **Requirements:** * **Bachelor’s degree in Nursing, Social Work, Health Administration, or related fields.** * **1–2 years of experience in case coordination, patient care, or healthcare services.** * **English proficiency level B2–C1 (mandatory):** Essential for fluent communication with U.S.-based teams and English-speaking patients. * Strong organizational and problem-solving skills. * High accountability, empathy, and dedication to patient well-being. * Experience managing health documentation and coordinating multidisciplinary teams. **What We Offer:** * Competitive salary. * Professional growth opportunities within the U.S. in-home care industry. * A dynamic and rewarding work environment focused on patient care. If you are passionate about delivering quality care and ensuring customer satisfaction, we invite you to join our team! Employment Type: Full-time Experience: * two: 1 year (Mandatory) Language: * English (Mandatory)

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

Bilingual Accountant - English Required (3 Years of Experience)649606428030751210

Indeed

Bilingual Accountant - English Required (3 Years of Experience)

**Bilingual Accountant \- English Required (3 Years of Experience)** Job Description We are looking for an organized and experienced **Accountant** to join our team. The ideal candidate must have fluent command of the English language, as it will be essential for daily operations. **Salary:** $3\.500\.000 COP monthly. **Mandatory Requirements:** * **Advanced English (C1/B2\+):** An English test will be administered. **Please do not apply if you do not have fluent conversational English.** * **Experience:** Minimum 3 years of verifiable experience in accounting. * **Profession:** Licensed Public Accountant. **Desirable (Plus):** * Experience and proficiency with **QuickBooks** software. **Responsibilities:** * Full accounting cycle management. * Preparation of financial statements. * Billing and payroll administration. * Accounting reports in English and Spanish. Job Type: Full-time

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

COP 3,500,000/year

Accounting assistant (AL)648410031087391211

Indeed

Accounting assistant (AL)

**We are hiring: Bilingual Accounting Assistant!** Do you have experience in **accounting**, excellent proficiency in **Excel**, and are you looking for a Monday-to-Friday job opportunity? This vacancy is for you! We are seeking a **bilingual professional (English B2/C1)** with a minimum of **six months’ experience** in accounts receivable, accounts payable, billing, treasury, and payroll. A certified accountant qualification is not required, but verifiable experience in these areas is essential. This is an excellent opportunity for those seeking stability, growth, and the chance to apply their accounting knowledge in a professional environment. We offer: * Monday-to-Friday working hours. * A professional and collaborative work environment. * Competitive salary. * Opportunities for growth and accounting development. Do you have what it takes? Don’t wait—apply now! Job Type: Full-time

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

Senior Account Manager (Weekend Shift)648409870725141212

Indeed

Senior Account Manager (Weekend Shift)

**Senior Account Manager** *Location: Barranquilla, Colombia* *Full\-time \- On\-site* Are you ready for an exciting new challenge? At Core Logistics, we’re driven by innovation, growth, and making a meaningful impact in the logistics industry. We’re searching for a talented Senior Account Manager eager to bring their skills and enthusiasm to our forward\-thinking team! As a Senior Account Manager, you will spearhead customer account management, day to day operations, maintain robust communication channels with clients and uphold exemplary customer service standards. Core is a dynamic and rapidly expanding organization which specializes in delivering Freight Transportation Solutions and Logistics Support across the United States, Mexico \& Canada. Grounded in seven core values; Safety, Courage, Achievement, Respect, Responsibility, Integrity, and Transparency, Core prioritizes the success of its clients and team members. Embracing the ethos of "All Owns All," "Let No Team Member Fail," and "Integrity Before Profit," Core fosters a culture of unwavering commitment to excellence. **RESPONSIBILITIES:** * Serve as primary day\-to\-day liaison with assigned clients and maintain positive ongoing relationships. * Oversee the timely and efficient execution of customer freight, ensuring prompt pickup, delivery and competent handling of all issues. * Build, lead \& drive collaborative internal operations team around all new \& assigned customers. * Provide awesome levels of customer responsiveness and retention. **MINIMUM REQUIREMENTS:** * Bachelor’s Degree *or* equivalent work experience. * Ability to communicate, present and influence credibly and effectively at all levels. * Minimum 3 years of logistics operations experience in a freight brokerage. Experience with open deck and specialized full truckload operations preferred. * Self\-motivated professional with outstanding organization, communication \& relationship building skills. * Sense of urgency, entrepreneurial spirit, and a passion for driving business growth. * Predisposition for succeeding within a corporate culture driven by teamwork and collaboration. * Ability to think creatively and adapt to evolving market dynamics. **Incentives:** * Industry\-leading salary * Work schedule: Wed/Thurs/Fri/Sat/Sun 9\-6 PM EST * Permanent contract * Aligned with the US calendar * 2 weeks paid vacation annually * Supportive and collaborative team environment. **Please note:** To ensure a smooth and thorough review, we kindly ask that all CVs be submitted in English. Don’t miss this chance to join an exceptional team! Be part of Core Logistics and let’s accomplish incredible things together.

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

Customer Service Analyst648409758092821213

Indeed

Customer Service Analyst

Job Summary: As a Customer Service Administrator, you will collaborate with a team that shares your drive for success while assisting thousands of customers in managing and paying their policies. You will handle inquiries, resolve complaints, and address critical customer service issues Responsibilities: * Process monthly payments, reinstatements, and policy renewals for existing customers. * Respond to incoming calls regarding payments and policy\-related questions. * Make outbound calls for payment reminders, delinquent accounts, and pending cancellations to ensure policies remain active. * Maintain accurate and up\-to\-date customer records for new and existing clients. * Perform administrative tasks such as organizing, completing paperwork, filing, and record maintenance. * Carry out other duties as assigned. Skills and Experience: * **Language:** Bilingual (Spanish/English, B2\+ proficiency or higher). * **Education:** High school diploma or GED required. * **Experience:** 1–2 years in customer service or insurance sales. * Ability to multitask, prioritize, and manage time effectively. * Comfortable working in a fast\-paced environment. * Strong organizational and interpersonal skills with a customer\-focused mindset. * Proficient in computer use with excellent written and verbal communication skills. * Ability to work independently with minimal supervision and quickly learn company\-specific software.

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

Quality Analyst - Customer Experience647489913281311214

Indeed

Quality Analyst - Customer Experience

**Contract Type:** Brick and Mortar **Location:** Barranquilla \- //ATLANTICO **Date Published:** 12\-15\-2025 **Job ID:** REF37297M Company Description: **About Sutherland** Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market\-leading technology and business process excellence. We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships. Sutherland *Unlocking digital performance. Delivering measurable results.* Job Description: Our Quality Analyst get to: Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations Keep management updated: Relay important information in the form of timely and accurate reports Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations Qualifications: Our most successful candidates will: \- Bachelor’s degree \- Experience with process documentation \- Be able to work in MS Office \- Have advanced\-level knowledge of Excel \- Be able to work in a fast\-paced environment \- Be pro\-active in developing trust and professional rapport with employees and team members; work as a team\-player \- Have strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements \- Have strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner Additional Information: All your information will be kept confidential according to EEO guidelines.

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

Bilingual Accountant / Accounts Payable646937914193931215

Indeed

Bilingual Accountant / Accounts Payable

Accounts Payable Coordinator Work Mode: On-site Location: Barranquilla, Colombia Schedule: Monday to Friday, 8:00 a.m. – 5:00 p.m. (one day per week: 10:30 a.m. – 7:30 p.m.) Job Description We are seeking a motivated Accounts Payable Coordinator to join our team. This mid-level role is designed for accounting professionals with experience who wish to contribute to the accuracy and efficiency of the company’s financial operations. Analytical ability, attention to detail, and the capacity to manage multiple responsibilities in a dynamic environment are required. Responsibilities * Coordinate and execute daily accounting tasks to ensure the integrity and accuracy of financial records. * Oversee and prepare key financial reports, providing accurate data for decision-making. * Manage the full cycle of financial transactions, including account reconciliations. * Collaborate on internal and external audits, facilitating the review of accounting records. * Maintain up-to-date tax records and ensure regulatory compliance. * Participate in the implementation and continuous improvement of accounting processes to optimize departmental efficiency. Requirements * Experience: Minimum 1 year in accounts payable. * Additional experience in logistics or billing is preferred. * Analytical skills and attention to detail. * Ability to work collaboratively and adapt to dynamic environments. English B2+ #sourcing25 Employment Type: Full-time Application Question(s): * Do you have at least 1 year of experience in accounts payable? Language: * English level B2+? (Mandatory)

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

BILINGUAL HUMAN RESOURCES MANAGER646836104904991216

Indeed

BILINGUAL HUMAN RESOURCES MANAGER

**Job Profile – Bilingual Human Resources Manager** **Job Purpose** Lead all strategic and operational Human Resources functions, ensuring full compliance with Colombian labor legislation, effective talent management, and implementation of practices that strengthen organizational culture, productivity, and employee development. This position requires bilingual proficiency (English–Spanish) to support internal and external communication within multicultural teams. **Key Responsibilities** 1. **HR Department Leadership** * Oversee all HR functions, ensuring adherence to internal policies and labor regulations. * Support directors, coordinators, and team leaders in managing their teams. * Ensure proper tracking, documentation, and execution of all departmental processes. 2. **Recruitment and Selection (End-to-End Process)** * Define job profiles jointly with area leaders. * Post vacancies and manage various recruitment channels. * Conduct interviews, tests, and assessments (in English and Spanish where applicable). * Present the final shortlist and support the selection process. * Manage employment verifications, background checks, and mandatory documentation. * Prepare job offers and ensure appropriate closure of each recruitment process. * Coordinate and ensure an effective onboarding process for new hires. 3. **Contract Management** * Draft employment and service agreements in accordance with Colombian law. * Manage social security affiliations and updates. * Ensure proper filing, organization, and custody of contractual documentation. 4. **Payroll Administration** * Review and approve payroll updates (e.g., medical leaves, vacations, overtime, absences, etc.). * Coordinate with internal or outsourced teams to ensure accurate monthly payroll processing. * Verify contributions to social security, parafiscal funds, and other mandatory deductions. * Issue employment certificates, pay slips, and final settlement statements. * Ensure compliance with legal payroll payment deadlines. 5. **Disciplinary Process and Compliance** * Lead the disciplinary process from initiation to conclusion, ensuring impartiality and due process. * Ensure leaders promptly report any labor-related incidents. * Record and monitor sanctions, absences, and disciplinary proceedings. 6. **Organizational Culture, Well-being, and Development** * Design and implement strategies to strengthen workplace climate and teamwork. * Coordinate training, integration, and recognition activities. * Provide support to employees in sensitive situations when necessary. 7. **Labor Relations and Legal Compliance** * Ensure full compliance with the Colombian Substantive Labor Code and all applicable regulations. * Manage inspections, requests, or proceedings before the Ministry of Labor. * Keep internal policies updated and aligned with legal standards. **Required Competencies** * Bilingual proficiency in English–Spanish (B2 level or higher). * Leadership and decision-making ability. * Excellent oral and written communication skills. * Mediation and conflict resolution skills. * High degree of organization, confidentiality, and professional judgment. * Solid knowledge of Colombian labor legislation. * Strategic thinking and service orientation. **Education and Experience** * Degree in Psychology, Business Administration, Law, or related fields. * Specialization in Human Talent Management (preferred). * Minimum 3–5 years’ experience leading HR departments. * Advanced experience in recruitment, contracting, payroll, and disciplinary processes. * Experience working in bilingual or multicultural environments. Employment Type: Full-time

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

Administrative Coordinator645608687016991217

Indeed

Administrative Coordinator

Important company in the health sector is looking for a coordinator. Must be a professional preferably from the health area and specialist in auditing, with at least 2 years of experience in similar positions. Job offer: Type of contract: OPS service provision Honorarium: $4.000.000 Availability to travel 192 monthly hours Position type: Full-time

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

COP 4,000,000/year

Bilingual Operations Coordinator - Barranquilla645316217454101218

Indeed

Bilingual Operations Coordinator - Barranquilla

**Position:** Bilingual Shift Scheduling Coordinator – International Healthcare Provider. On-site mode \| Indefinite contract \| Barranquilla Do you have experience in service scheduling? This is your opportunity to lead and make a difference! What will you do in this role? As a Bilingual Shift Scheduling Coordinator, you will be the first point of support for our caregivers, providing operational assistance and ensuring efficient shift assignments. Your responsibilities will include: * Analyze and manage service representatives' schedule preferences. * Identify available shifts with clients. * Assign shifts according to each client's characteristics and needs. * Optimize scheduling and maximize service representatives' earnings. This function operates 24/7, so flexibility and commitment are required to ensure service continuity. **Profile we are looking for:** **Education:** High school graduate. Graduated technician or technologist **Experience:** Minimum 1 year in service coordination, shift scheduling, administrative work, data entry, or direct patient or customer service. **Language:** Fluent English (minimum level B2 certified or verifiable). **What we offer:** **Salary:** $3\.250\.000 plus performance bonus. Contract type: Indefinite term **Work mode:** On-site, Monday through Sunday with availability to work at least one weekend day on a rotating basis, with two rest days. Job stability and growth opportunities within an expanding international company

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

COP 3,250,000/year

Bilingual Medical VA with Scribe Experience (Colombia)645316214831371219

Indeed

Bilingual Medical VA with Scribe Experience (Colombia)

**Bilingual Medical VA with Scribe Experience** **Client:** US Medical Practice Focus: Telemedicine \& Patient Care**Work Setup:** 100% Remote (Work From Home)**Compensation:** $7/hour (Weekly Payouts) About the Role We are looking for a **Bilingual Virtual Assistant (English \+ Spanish)** to support a US\-based medical practice that frequently conducts telemedicine. The ideal candidate is detail\-oriented, adaptable, and experienced in medical scribing and administrative support. You will play a vital role in live scribing during telehealth sessions, chart preparation, and administrative coordination, ensuring seamless patient care and clinic operations. Key Responsibilities * Provide **live scribing** support during telemedicine visits. * Enter lab orders and medications as instructed by the provider. * Prepare charts and update patient notes in TERA EMR. Responsibilities for Coverage * Cover phone lines when staff are on leave using **RingCentral**. * Handle inbound calls, route faxes, and transfer calls as needed. * Assist with various administrative tasks to support clinic operations. Qualifications * Bilingual: **Fluent in English and Spanish** (required, as half of patients are Spanish\-speaking). * Must be an **iPhone user** (for iMessage group threads and shared Notes workflow). * Prior experience with **scribing or charting tasks** in a medical setting. * Willingness to **wear multiple hats** and adapt to different responsibilities. * Strong internet connection, backup device, backup power, and VPN use (GoLean standard). Nice to Have * Experience in **TERA EMR**. * Supported Endocrinology practice **This is a part\-time role (30 hours per week, Monday–Thursday, 9:00 AM – 5:00 PM CST) \- with high possibility of going fulltime as the partnership progresses.**You will be an integral part of the provider’s telemedicine workflow, ensuring accurate documentation, smooth communication, and reliable coverage for the clinic. Job Types: Full\-time, Part\-time Expected hours: 30 per week

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

COP 7/hour

Customer Service Agents645210252468511220

Indeed

Customer Service Agents

UnifyCX is growing and looking for **Customer Service Agents** to join our motivated and ambitious team in Barranquilla. **What Will You Do?** As a Customer Service Agent, you’ll be the first point of contact for our clients’ class members. You’ll handle inquiries via phone, email, and written correspondence always delivering accurate information with professionalism and empathy. ***Key Responsibilities:*** * Answer inbound calls, emails, and written requests. * Provide clear, accurate information about case details, member rights, deadlines, and options. * Follow company procedures and training materials to resolve issues efficiently. * Escalate complex situations when necessary and complete follow\-up tasks to ensure resolution. * Deliver excellent customer service while maintaining accuracy and attention to detail. * Support additional projects and duties as needed. **Who are you?** * Experience: 1\+ years in a call center or customer service role. * Strong verbal and written communication skills; bilingual English/Spanish. * Comfortable working with computers, Microsoft Office, and internal systems. * Ability to stay organized, follow protocols, and provide exceptional service in a fast\-paced environment. **Who We Are:**UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman CX through a powerful blend of strategy, omnichannel support, analytics, and AI\-driven tools like recruitment AI, agent study buddy, voice of the customer (VoC), and automatic QA. Our engagement model prioritizes measurable results, like CES and retention, over outdated SLAs. With a focus on automation, talent enablement, strategic partnerships, and strict data protection, UnifyCX delivers scalable, personalized, and compliant solutions that create real business impact. *UnifyCX is a certified minority\-owned business and an EOE employer that welcomes diversity.*

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

Technical Support & Customer Service Agents645210252773141221

Indeed

Technical Support & Customer Service Agents

**UnifyCX** is looking for extraordinary **Technical Support and Customer Service Agents** to join our motivated team. **What Will You Do?** As a **Technical Support and Customer Service Agent**, provide world\-class customer service through every interaction offering solutions to any customer’s issue or concerns in reference to their mobile hotspot and internet service through calls and chat. You will use all resources available to discover root causes and prevent future issues and assist the customers to make payments, changes to their account, upsell, respond any billing inquiries that may arise and resolve technical issues from remote troubleshooting to dispatching a technician. **In this role you will:** * Answer customer interactions (calls/emails) within SLAs and follow up on any further actions needed for resolution or install (Sales, Billing/Account, and tech Support) * Use every resource available to resolve customer’s issue. * Dispatch appropriately according to the need and SLAs. * Support Field Operations team members with work orders’ inquiries and communication with the customer. * Perform other duties as assigned. **Who You Are:** Ideal candidates for this position will be analytical but with an outgoing customer service attitude. We are hiring individuals that are intelligent, dependable, and ready to take their career to the next level with a growing company. ***To be considered, candidates are expected to have the following:*** * Bilingual English/Spanish proficient in written and verbal communication. * Excellent multi\-tasking skills. * 6 months minimum of proven technical support experience preferably in internet services. * Basic understanding of Networking. * Excellent Customer service skills. **Who We Are:**UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman CX through a powerful blend of strategy, omnichannel support, analytics, and AI\-driven tools like recruitment AI, agent study buddy, voice of the customer (VoC), and automatic QA. Our engagement model prioritizes measurable results, like CES and retention, over outdated SLAs. With a focus on automation, talent enablement, strategic partnerships, and strict data protection, UnifyCX delivers scalable, personalized, and compliant solutions that create real business impact. ***UnifyCX is a certified minority\-owned business and an EOE employer who welcomes diversity.***

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

Reporting & Data Analyst645209992632341222

Indeed

Reporting & Data Analyst

**Contract Type:** Temporary WAH **Location:** Barranquilla \- //ATLANTICO **Date Published:** 11\-19\-2025 **Job ID:** REF37087E Company Description: **About Sutherland** Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market\-leading technology and business process excellence. We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships. Sutherland *Unlocking digital performance. Delivering measurable results.* Job Description: **About the Role** We are seeking a skilled and detail\-oriented **Reporting \& Data Analyst** to join our operations team supporting a global technology client. This role is essential for transforming data into actionable insights that drive operational efficiency and client satisfaction. The ideal candidate will have strong analytical skills, advanced proficiency in Excel and Power BI, and the ability to communicate findings effectively to both internal teams and external stakeholders. **Key Responsibilities** * Develop and maintain dashboards and reports using Power BI and Excel to support operations and client needs. * Analyze data to identify trends and opportunities for improvement, collaborating with operations leadership to support strategic decision\-making. * Ensure data accuracy through quality checks and present insights via clear, professional presentations. * Participate in a data analysis skills test as part of the hiring process. Qualifications: **Our most successful candidates will have:** * **Bachelor's degree** in Data Analytics, Statistics, Engineering, Business, or a related field. * Minimum **2 years of experience** in a data analyst or reporting analyst role. * Advanced proficiency in **Microsoft Excel** and **Power BI**. * Strong **presentation and communication skills** in English and Spanish. * Detail\-oriented with a commitment to **data quality** and ability to work collaboratively in a **cross\-functional team**. * Available to work **7:00 AM to 7:00 PM, Monday to Saturday**. Additional Information: All your information will be kept confidential according to guidelines.

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

Bilingual Receptionist645209876558111223

Indeed

Bilingual Receptionist

We are seeking a professional, detail\-oriented Bilingual Receptionist with advanced English and professional Spanish communication skills to join our remote team. This role involves direct interaction with clients in both languages, supporting our operations, and ensuring the smooth flow of administrative and client\-related processes. You will be responsible for managing calls, emails, and client communications, as well as maintaining and improving our database and CRM workflow management systems. Key Responsibilities * Communicate professionally with Spanish\-speaking and English\-speaking clients to gather information and answer questions. * Adapt to existing client workflows and integrate with established business processes. * Maintain and improve our database and CRM workflow management systems. * Manage phone calls, emails, and messages in a timely and professional manner. * Monitor pending client requests and provide timely follow\-up to ensure their completion. * Potential role expansion into additional administrative tasks. Schedule \& Availability * Full\-time (42–44 hours per week) * Hours of operation: Mon–Fri 8:00 AM – 7:00 PM, Sat 8:00 AM – 5:00 PM. This is the required availability, not the schedule for every week. * Needs to have full availability during operation hours; schedule will change based on client needs. * Potential overtime during quarterly and annual reporting periods Qualifications * Advanced Microsoft Word and Excel; proficiency with Microsoft Office Suite * Proficiency with Microsoft Teams and email management * Experience with QuickBooks Online is a plus, but not a requirement * Experience with TaxDome is a plus, but not a requirement * 2\+ years of bilingual reception experience * Experience in the financial or accounting sector preferred * Strong attention to detail with ability to identify and resolve discrepancies quickly * Time management skills to prioritize tasks during peak reporting periods * Discretion and professionalism in handling confidential financial information * Strong problem\-solving skills and adaptability when client situations change * Excellent written communication skills in both Spanish and English, with impeccable grammar and spelling Job Type: Full\-time Language: * english (Required)

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

Associate Professional - Quality Analyst645209845987871224

Indeed

Associate Professional - Quality Analyst

**Contract Type:** Brick and Mortar **Location:** Barranquilla \- //ATLANTICO **Date Published:** 11\-18\-2025 **Job ID:** REF37297M Company Description: **About Sutherland** Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market\-leading technology and business process excellence. We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships. Sutherland *Unlocking digital performance. Delivering measurable results.* Job Description: Our Quality Analyst get to: Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations Keep management updated: Relay important information in the form of timely and accurate reports Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations Qualifications: Our most successful candidates will: \- Bachelor’s degree \- Experience with process documentation \- Be able to work in MS Office \- Have advanced\-level knowledge of Excel \- Be able to work in a fast\-paced environment \- Be pro\-active in developing trust and professional rapport with employees and team members; work as a team\-player \- Have strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements \- Have strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner Additional Information: All your information will be kept confidential according to EEO guidelines.

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

Indeed

Benefits Analyst

Job Summary: The purpose of this position is to promote sales and client retention through excellent customer service within the Benefits department by assisting with Billing and Reconciliation and other financial functions, such as auditing, planning, budgeting, cost control and projects. Responsibilities: * English – Spanish Language (Oral and writing 80 or higher), (B2 or above). * Must have a high school diploma or in progress to complete high school. * At least 1 year of experience in Customer Service positions. * This job adjusts to the Eastern Time Zone and follows a US holiday schedule. * Strong customer service skills * Excellent communication skills * Comfortable working in a high volume/high demand environment * Good presentation and a polite, tactful and friendly character. Skills and Experience: * English –Spanish Language (Oral and writing 90 % or higher) (C1 or above) * Must have a high school diploma * At least 1 year of experience in Customer Service positions. * This job adjusts to the Eastern Time Zone and follows a US holiday schedule. * Excellent verbal and written communication skills. A genuine interest in working with and helping customers. * Demonstrated experience in providing high levels of customer satisfaction and performance in a high transaction volume/high demand environment preferred. * Good presentation and a polite, tactful and friendly character. * Ability to interact with customers and all levels of internal personnel. * Proficient knowledge of computer systems / software. * Attention to detail. * Adhere to attendance and punctuality standards. Work additional hours on as needed basis. * Adapt to change and meet the changing demands of the work environment. * Organizational, analytical, and problem\-solving skills are essential. * Ability to effectively handle multiple assignments is required.

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

Sales Advisor Call Center643731876034571226

Indeed

Sales Advisor Call Center

**Opening: Sales Advisor – No Experience Required** **Contract type:** Indefinite term **Work mode:** In-person **Salary:** Base + **uncapped bonuses** **Benefits:** All legally required Only requirement is to be of legal age and have a high school diploma; contact us via WhatsApp 3148946510. Job type: Part-time

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

TECHNICIAN OR TECHNOLOGIST IN SYSTEMS643295523274261227

Indeed

TECHNICIAN OR TECHNOLOGIST IN SYSTEMS

Requirements: Academic background: Systems Technician or Technologist (must have graduation certificate and diploma) Experience: Minimum 1 year (certified) Age: Between 19 and 35 years old Gender: Male Capable of performing: * On-site Technical Support. * Preventive and corrective maintenance of computer equipment. * Knowledge of Windows operating systems, networks, and office software tools. * Performing information protection, backup, and recovery procedures. * Diagnosing computers, Windows operating systems, and Microsoft Office. * Installation, configuration, and support for Windows operating systems, office suites, and applications. * Providing helpdesk support. Tools: * Must have a hard drive and USB memory stick. Job type: Full-time Application question(s): * Are you currently employed? * What is your salary expectation?

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

REVIT MEP MODELERS - REMOTE WORK643294089972491228

Indeed

REVIT MEP MODELERS - REMOTE WORK

BIM modelers with experience in modeling Potable Water, Wastewater, and Rainwater systems (REVIT MEP) are required. Work mode: Remote work. Semi-flexible working hours from Monday to Friday, 8:30 AM to 6:30 PM. Remuneration: Based on experience and applicant's profile. Residence anywhere in the world. Interested candidates should submit their CV including monthly salary expectations in USD. Those who meet the requested information and required profile will be contacted. Position type: Full-time, Indefinite Application question(s): * How long have you been modeling Potable Water, Wastewater, and Rainwater networks in REVIT?

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

English Teacher (Remote) – Berlitz Colombia643047753689631229

Indeed

English Teacher (Remote) – Berlitz Colombia

**Job Opening – English Instructor | Full Time (Peak Hours)** Are you passionate about teaching and fluent in English? **We are looking for you at Berlitz Colombia!** Join a multicultural team and teach students across Latin America from the comfort of your home. **Work Mode:** 100% Remote **Schedule:** Monday to Friday from 5:00 a.m. to 10:00 a.m. and from 5:00 p.m. to 12:00 a.m.; Saturdays from 7:00 a.m. to 4:30 p.m. (You only work scheduled classes within this time frame). **Requirements:** * Must reside in Colombia. * Advanced level of English (C1 or higher). * Be a professional or a student in the 6th semester or beyond in any field of study. * Experience or knowledge in pedagogy**.** **We Offer** * Indefinite-term contract, lesson-based pay according to the languages you master, night and holiday surcharges paid as applicable, equipment and study materials provided by the company, bonus upon completion of training, among others. **Average monthly lessons: 80 to 120 classes.** **Methodology: Berlitz Method®.** Job type: Full-time, Part-time

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia