Malambo Cleaning Services Job Listings

Talent Success Coordinator (1764803472) - Remote (Colombia)64616347980161120

Indeed

Talent Success Coordinator (1764803472) - Remote (Colombia)

Talent Success Coordinator — Remote \| Full\-Time \| Aligned to client and contractor operating hours \| Competitive monthly compensation ($1,500–$2,000\) A remote\-first organization dedicated to supporting high\-performing global teams is seeking a driven professional to ensure contractors excel in their roles. You will guide performance, strengthen alignment with client expectations, and resolve challenges before they escalate. Success requires ownership, strong communication, analytical judgment, and the ability to turn productivity insights into meaningful improvements. You will work closely with contractors and internal partners to maintain high performance and smooth operations across distributed teams. Core Responsibilities * Serve as the primary contact for contractors and ensure alignment with expectations and performance standards. * Monitor productivity using performance tools, identifying trends in output, consistency, and efficiency. * Evaluate individual and team performance to ensure SLA adherence and quality outcomes. * Provide structured feedback, coaching, and improvement plans. * Collaborate with internal teams to anticipate operational needs and translate performance data into actionable insights. **Requirements:** * Serves as the primary point of contact for contractors while monitoring daily productivity, workflow efficiency, and overall performance. * Evaluates individual and team output against SLAs and quality standards, providing structured feedback, coaching, and performance improvement plans. * Tracks performance trends and productivity data to identify gaps, anticipate future needs, and translate insights into actionable operational strategies. * Collaborates cross\-functionally with recruiting, onboarding, and operations teams to ensure contractor enablement and continuous alignment with business goals. * Demonstrates strong leadership, communication, stakeholder management, and data\-driven decision\-making skills in remote, distributed\-team environments. * Brings 3\+ years of experience in HR, Talent Operations, Staffing, or Contractor Success, including hands\-on use of productivity and performance\-monitoring tools. **Benefits:** * Competitive global monthly compensation: $1,500–$2,000 USD. * Fully remote role aligned to operational team hours.

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

COP 1,500-2,000/month

Market Research Analyst64215231035393121

Indeed

Market Research Analyst

**Role Overview:** We are seeking an experienced Market Research Analyst to conduct marketing research and statistical analysis across multiple industries. You’ll use advanced analytical tools, design and execute surveys, and turn data into clear, impactful presentations for both internal stakeholders and clients. **Key Responsibilities:** * Conduct comprehensive market research and statistical analyses using SPSS or other statistical tools. * Design, program and deploy surveys in any survey software. * Prepare reports and visual presentations with clarity and impact. * Communicate findings effectively to internal teams and clients. * Deliver high\-quality, seamless presentations of all research deliverables. **Requirements:** * 5\+ years of experience in market research or statistical analysis. * Proficiency in market research methodologies. * Strong command of SPSS (or a similar statistical software). Experience with Q or DisplayR is a plus. * Background in consumer research, academic research or related fields. Experience in product or food testing is a plus. * Advanced skills in Microsoft Office (Excel, Word, PowerPoint, Outlook). * English proficiency at B2/C1 level; Spanish is a plus. * Basic understanding of SQL or Python. * Bachelor’s degree or higher. * Willingness to learn new tools and skills. Job Type: Full\-time Expected Start Date: 10/11/2025

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

Negotiable Salary

Indeed

Operario/a Polivalente

**Perfil** Bachiller; Preferiblemente. **Experiencia** Minimum 6 months of experience in cleaning activities and/or solid, organic, and/or recyclable waste management, goods storage, loading and unloading. **Requisitos** Preferably in storage and handling of recyclable waste.

Cra. 11 # 7-21, Malambo, Atlántico, Colombia

Negotiable Salary

Indeed

Retention Specialist

**Unify CX** is looking for an extraordinary ***Retention Specialist*** to join our motivated and ambitious team. **What Will You Do?** We are looking for a proactive and results\-oriented ***Retention Specialists*** to join our team. In this critical role, you will focus on retaining and strengthening relationships with our valued customers by addressing their concerns, identifying solutions, and promoting service loyalty. By understanding customer needs and delivering personalized solutions, you will play a vital role in reducing churn and fostering long\-term customer satisfaction. * Engage with customers who are at risk of discontinuing services to understand their concerns and present solutions that encourage continued use of our broadband and video offerings * Effectively handle escalated issues, offering prompt and satisfactory resolutions to build customer trust and loyalty * Promote additional products, services, or upgrades that align with the customer’s needs and enhance their overall experience * Monitor retention trends, analyze customer feedback, and provide insights to improve retention strategies * Develop meaningful connections with customers through active listening, empathy, and personalized communication * Meet or exceed retention targets, customer satisfaction scores, and quality assurance standards * Collaborate with internal teams to refine processes and enhance customer experiences. * Be skilled in multi\-tasking while effectively navigating across multiple technology platforms and systems * Maintain customer records by updating account information **Who You Are:** To be considered, candidates are expected to have the following: Required Qualifications * Excellent English skills \- proper written and oral grammar * High school diploma or equivalent. * Minimum 6 months to 1 year of experience in retention or account management roles. * Strong interpersonal and communication skills, with the ability to de\-escalate and resolve conflicts. * A customer\-first mindset with a focus on building long\-term relationships. * Proficiency in CRM tools and basic computer applications (e.g., Microsoft Office). * Demonstrated ability to meet retention or performance goals in a metrics\-driven environment. * Problem\-solving skills and the ability to adapt to customer needs in real\-time. * Ability to thrive and remain positive in a constantly changing environment Preferred Qualifications * At least 1 year of experience in the broadband, telecommunications, or video services industry. * Knowledge of customer retention strategies and techniques. * Familiarity with data analysis tools or reporting software. * Familiarity with inbound sales techniques and objection\-handling strategies **Who We Are:** UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman customer experiences through a powerful blend of strategy, omnichannel support, analytics, and AI\-driven tools like GoTalent.AI, Voice of Customer, and automatic QA. Our outcome\-based model prioritizes measurable results for more than 200 client programs serviced today. With a focus on automation, talent enablement, strategic partnerships, and strict data ethics, UnifyCX delivers scalable, personalized, and compliant solutions that create real business impact. *UnifyCX is a certified minority\-owned business and an EOE employer who welcomes diversity.*

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

Negotiable Salary

Customer Service Representatives64149307198979124

Indeed

Customer Service Representatives

**UnifyCX** está creciendo y nos encontramos buscando Customer Service Representative para unirse a nuestro motivado y ambicioso equipo de trabajo en Barranquilla, Colombia. ¡¡¡Únete y sé uno de los pioneros en nuestro nuevo site!!! **What Will You Do?** As a **Customer Service Representative**, you will be responsible to act as the first point of contact to provide quality customer service for members, attorneys and associates, answering and managing their inquiries for information or service through inbound and outbound calls. The ideal candidate will have a strong service orientation and the ability to effectively communicate in English. ***Key Responsibilities:*** * Information gathering and registering: + Obtain specific information from a traffic citation and input it into the computer system. + Obtain specific information regarding a member’s past driving record and enter it into the computer system. * Providing instructions and requirements to members: + Relay laws and procedures members must follow for a traffic citation to be handled accordingly. + Instruct members of any paperwork needed to work the case and input these instructions into the computer system. * Membership updating: + Complete various forms of paperwork including membership changes and request for driving records. + Precisely note member files in the computer system. * Attendance and Team Lead requirements: + Perform other duties as assigned by team lead as needed. + Maintain proper records of attendance in the system and adhere to schedule shift. **Who Are You?** * You have a High School diploma. * 2\+ years customer service experience. * You are fluent in English (B2\+) both written and verbal. * Computer Literate, Microsoft Office suite. * 35 Words Per Minute typing speed minimally. * You have exceptional communication and interpersonal skills with an emphasis on customer service, including telephone etiquette, voice quality, articulation and listening skills. * You are fluent in virtual communications. (Emails, Instant Messaging and Calls) **Who We Are:** UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman CX through a powerful blend of strategy, omnichannel support, analytics, and AI\-driven tools like recruitment AI, agent study buddy, voice of the customer (VoC), and automatic QA. Our engagement model prioritizes measurable results, like CES and retention, over outdated SLAs. With a focus on automation, talent enablement, strategic partnerships, and strict data protection, UnifyCX delivers scalable, personalized, and compliant solutions that create real business impact. ***UnifyCX is a certified minority\-owned business and an EOE employer who welcomes diversity.***

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

Negotiable Salary

cleaning and maintenance assistant64144807880450125

Indeed

cleaning and maintenance assistant

Locative Maintenance Assistant is required in the city of Barranquilla, with a minimum academic qualification of high school diploma, and at least 2 years of experience performing various trade tasks and locative maintenance. Job type: Full time

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

Negotiable Salary

Indeed

Yard Washer Assistant

**YARD WASHER ASSISTANT:** An important logistics company in the city of Barranquilla requires for its team a yard washer assistant with minimum high school education, experience in performing cleaning tasks using a pressure washer, preferably with experience in cleaning port containers for cargo use. Experience: Operation of pressure washer Education: High school graduate City: Barranquilla Salary: 1\.439\.000 \+ bonus $ 63000 \+ overtime \+ surcharges \+ statutory benefits Schedule: Monday to Saturday, two rotating shifts / Send resume via WhatsApp 317 3005508 Position type: Full-time

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

Negotiable Salary

Indeed

Container washer

An important logistics company in the city of Barranquilla requires for its team a yard assistant washer with a minimum of high school education and at least 6 months of experience in various trades, to perform washing and cleaning tasks on port containers, optimizing their cleanliness for cargo use (preferably experience with pressure washers) Experience: 6 months in various trades Education: High school graduate City: Barranquilla Salary: 1,439,000 + bonus of 63,000 (after probation period) + legal transportation allowance of 200,000 + overtime + surcharges + statutory benefits Work schedule: Monday to Tuesday from 7:30 to 4:30 pm, Wednesday to Saturday from 7:30 to 3:30 pm Contract: Initially fixed-term for 3 months directly with us Position type: Full-time

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

COP 1,439,000/year