Malambo Design & Architecture Job Listings

Trilingual Customer Service Analyst Mandarin65049166624642120

Indeed

Trilingual Customer Service Analyst Mandarin

Job Summary: The Customer Service Agent provides professional business and customer support to Auxis managed services and customer service clients. The role focuses on delivering high\-quality service in a high\-volume environment while ensuring customer satisfaction, operational efficiency, and adherence to Auxis processes. The agent works independently and as part of a team, supporting client needs across multiple service channels in a trilingual environment (Mandarin, English, and Spanish). Responsibilities: * Communicate with customers via telephone to provide information on products and services, take or modify orders, update account information, and address complaints. * Maintain accurate records of customer interactions, inquiries, complaints, and resolutions using client management and ticketing systems. * Resolve service and billing issues through activities such as exchanges, refunds, billing adjustments, and service corrections. * Verify that corrective actions have been properly implemented and that customer issues are fully resolved. * Contact customers to respond to inquiries, communicate claim investigation outcomes, and explain any planned adjustments. * Escalate unresolved issues to the appropriate departments for further review and investigation. * Determine service charges, collect payments, and coordinate billing arrangements when required. * Complete system\-based tasks such as trouble tickets, address changes, and service discontinuation orders. * Analyze relevant information to assess complaint validity and identify root causes, including external factors such as shipping delays or weather conditions. * Promote and upsell new or additional products and services when appropriate. * Review insurance terms with customers to determine coverage eligibility and next steps for claims. * Compare disputed merchandise against invoices and requisitions and prepare documentation for returns. * Recommend improvements to products, packaging, shipping, service, or billing processes to enhance customer satisfaction and prevent recurring issues. * Comply with all Auxis operational procedures, security policies, and performance requirements. * Attend required customer service, operational, and performance\-related meetings. Skills and Experience: **Skills:** ----------- * **Trilingual Communication:** Fluent oral and written communication in **Mandarin, English, and Spanish** (C1 level or higher). * **Active Listening:** Ability to fully understand customer needs, ask clarifying questions, and respond effectively. * **Service Orientation:** Strong customer\-first mindset with a focus on problem resolution and satisfaction. * **Adaptability:** Ability to adjust to changing schedules, priorities, and customer demands in a dynamic environment. * **Teamwork:** Proven ability to collaborate effectively with peers and cross\-functional teams. * **Active Learning:** Capacity to quickly understand new information, processes, and systems and apply them to daily work. * **Professional Presence:** Polite, tactful, and customer\-focused demeanor at all times. **Experience \& Requirements:*** High school diploma completed or in progress. * Demonstrated experience in customer service or support roles, preferably in high\-volume or high\-demand environments. * Proven ability to meet performance metrics such as response time, call handling, quality, and productivity targets. * Availability to work flexible schedules within hours of operation (Monday to Sunday, 6:00 a.m. to 10:00 p.m.), including weekends. * Willingness to adjust schedules during Daylight Saving Time changes aligned with the Eastern Time Zone. * Genuine interest in helping customers and contributing to a results\-driven service environment.

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

Indeed

Recruiting Coordinator

### **Job Logistics Summary** * Position: Recruiting Coordinator * Location: Barranquilla, Colombia (Hybrid) ### **Who We Are** SellCord is a leading agency specializing in launching and scaling brands exclusively on Walmart.com. As Walmart\-approved partners, we help businesses grow by optimizing their presence on the platform and driving sustainable success. Our HR team is the backbone of our company culture, ensuring that we attract, retain, and develop top talent. We prioritize a positive work environment, employee well\-being, and continuous improvement to support SellCord’s ongoing growth. ### **About the Role** The Recruiting Coordinator is responsible for ensuring a smooth, efficient, and organized candidate experience from application through hire. This role is ideal for a highly organized HR professional with excellent follow\-up, communication, and coordination skills. You will be the central point of contact for candidates and hiring teams, ensuring that the recruitment workflow moves quickly and accurately. ### **Roles and Responsibilities** * Review and screen incoming applications daily within the Applicant Tracking System (ATS). * Collect applications from referrals, external recruiters, and direct sourcing efforts, ensuring all candidates are properly logged into the ATS. * Gather, track, and log feedback from hiring managers and interviewers in a timely manner. * Schedule interviews across multiple time zones and coordinate all logistics. * Conduct initial candidate screenings or interviews as needed. * Coordinate next steps between candidates, recruiters, hiring managers, and interview panel members. * Maintain accurate and up\-to\-date candidate records and status changes in the ATS. * Ensure a positive and efficient candidate experience throughout the recruitment process. ### **Skills and Qualifications** * 2\+ years of recruiting or recruitment coordination experience. * Experience supporting recruitment for global or distributed teams. * Excellent communication, organization, and follow\-up skills. * Ability to maintain confidentiality and handle sensitive information with professionalism. * Strong attention to detail and ability to manage multiple pipelines and priorities simultaneously. * Experience in technical recruiting is strongly preferred. * Familiarity with ATS platforms and Google calendar tools. * Proficient in English. ### **Why It’s Awesome to Join SellCord** * Be part of a fast\-growing company with a dynamic and supportive culture. * Make a direct impact by shaping company culture and employee experience. * Opportunities for career growth and professional development. * Competitive compensation with benefits, vacation days, and work\-life balance. Please submit your resume in English.

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

Officer-Loss Prevention / Oficial de Prevención64985999922178122

Indeed

Officer-Loss Prevention / Oficial de Prevención

**Additional Information** **Job Number**26208549 **Job Category**Loss Prevention \& Security **Location**Barranquilla Marriott Hotel, Calle 1A \#25\-40 Lote D7 Portal del Genoves, Barranquilla, Montecarmelo, Colombia, 81007 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management **POSITION SUMMARY** Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work\-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand\-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None *At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.* Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh\-so\-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward\-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co\-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well\-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

Indeed

Host / Hostess

**Additional Information** **Job Number**26208592 **Job Category**Food and Beverage \& Culinary **Location**Barranquilla Marriott Hotel, Calle 1A \#25\-40 Lote D7 Portal del Genoves, Barranquilla, Montecarmelo, Colombia, 81007 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management **POSITION SUMMARY** Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle\-free. Maintain cleanliness of work areas throughout the day, practicing clean\-as\-you\-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None *At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.* Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh\-so\-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward\-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co\-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well\-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

Indeed

Baker II / Panadero II

**Additional Information** **Job Number**26208563 **Job Category**Food and Beverage \& Culinary **Location**Barranquilla Marriott Hotel, Calle 1A \#25\-40 Lote D7 Portal del Genoves, Barranquilla, Montecarmelo, Colombia, 81007 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management **POSITION SUMMARY** Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists. Prepare ingredients for cooking, including portioning, chopping, and storing food before use. Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods. Follow and ensure compliance with food safety handling policies and procedures, including personal hygiene procedures. Check and ensure correct temperatures of kitchen appliances and food, and report issues to management. Wash and disinfect kitchen area; set\-up and break\-down work station; and follow and ensure compliance with sanitation and cleaning procedures. Monitor the quality of food prepared and portions served throughout shift. Follow all company policies and procedures, including safety and security; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others and support team to reach common goals. Comply with quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1\-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None *At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.* Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh\-so\-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward\-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co\-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well\-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

Tier 1 Technical Support Consultant64521042612483125

Indeed

Tier 1 Technical Support Consultant

**Contract Type:** Brick and Mortar **Location:** Barranquilla, Atlantico, Colombia \- //ATL **Date Published:** 11\-24\-2025 **Job ID:** REF37246D Company Description: *We are* ***One Sutherland*** *— a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole\-heartedly. Sutherland is an equal opportunity employer. We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of One Sutherland Team, Playing to Win.* *Sutherland was founded 35 years ago (1986\). Since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics\-driven back office and customer\-facing solutions that support the entire customer life cycle.* Job Description: **Overview** We are looking for a proactive and detail\-oriented Technical Customer Support Specialist to join our team. The ideal candidate will have a solid background in payments, transaction processing, and customer service, with a passion for payments. In this role, you will be the key point of contact for both internal teams and clients, providing timely, effective solutions to technical issues, driving customer satisfaction, and contributing to process improvements. **Key Responsibilities** **Customer/Client Centricity** Be a named point of contact and take ownership of service for a group of Thredd clients, ensuring their needs are met with high standards of service. Provide second\-level analysis, investigation, and resolution for customer service requests related to card/transaction processing, electronic Point of Sale (POS), ATMs, and fraud. Advocate for clients, representing their requirements and needs within the organization to ensure alignment on new features or enhancements. Work closely with internal teams (Customer Care, Tech, and Product) and third parties to address root causes of issues and prevent future occurrences. Ensure clear, timely communication with both technical and non\-technical stakeholders, adapting your approach based on the audience. **Problem\-Solving \& Incident Management** Resolve technical issues related to transaction processing, including fraud, chargebacks, 3DS, and other payment systems. Follow and adhere to incident management procedures, ensuring appropriate escalation, investigation, and communication. **Data \& Reporting** Provide analysis on card/transaction data, leveraging in\-house systems (e.g., SC, EHI, WS, Jira) (If trainable) and external tools (e.g., Postman, ELK, Soap). Develop and present data\-driven insights that inform decision\-making, product improvements, and customer service enhancements. **Quality \& Process Improvement** Contribute to the refinement and documentation of internal processes, procedures, and best practices to continuously improve service quality. Lead or support projects aimed at platform enhancements, new feature rollouts, or client solutions. Feed documentation improvements into technical writing teams to ensure clarity and accuracy. **Leadership \& Team Collaboration** Build strong relationships across departments (e.g., IMPS, AM, AS, Product) to foster teamwork and ensure alignment on goals. Support team learning and development, sharing knowledge and best practices. Manage personal performance and goals to drive continuous improvement and ensure successful project outcomes. Qualifications: **Required Experience**: A proven track record of successful technical customer support or client\-facing roles, especially in payments, transaction processing, or banking. Deep understanding of transaction systems (card, POS, ATM), fraud prevention (3DS), chargebacks, and payment gateways. Experience working in a fast\-paced environment where client service and quick resolution of issues are critical. Strong technical knowledge of APIs (Soap or REST), SQL, XML/JSON, and familiarity with Jira, Confluence, Postman, ELK, etc. Exceptional problem\-solving skills with an ability to make sound decisions based on good judgement. Experience in data analysis and reporting using tools like Excel or similar. **Desirable Experience**: Familiarity with MasterCard/Visa processing, platform functionality, and the impact of regulatory and scheme changes. Exposure to fraud systems, 3DS, and other payment security tools. Experience working in B2B and/or operational support roles, specifically within payments or technology sectors. **Core Skills**: Exceptional oral and written communication skills in English, with the ability to adapt language for diverse audiences. Ability to perform effectively both independently and as part of a team. Strong attention to detail and a methodical approach to problem\-solving. Time management skills with a strong sense of urgency and the ability to prioritise workloads effectively. Additional Information: This is a 100% onsite position in Barranquilla \- Colombia

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

Consultant - Associate - Tier 1 Technical Support Consultant64520981758849126

Indeed

Consultant - Associate - Tier 1 Technical Support Consultant

**Contract Type:** Brick and Mortar **Location:** Barranquilla, Atlantico, Colombia \- //ATL **Date Published:** 11\-18\-2025 **Job ID:** REF37246D Company Description: *We are* ***One Sutherland*** *— a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole\-heartedly. Sutherland is an equal opportunity employer. We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of One Sutherland Team, Playing to Win.* *Sutherland was founded 35 years ago (1986\). Since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics\-driven back office and customer\-facing solutions that support the entire customer life cycle.* Job Description: **Overview** We are looking for a proactive and detail\-oriented Technical Customer Support Specialist to join our team. The ideal candidate will have a solid background in payments, transaction processing, and customer service, with a passion for payments. In this role, you will be the key point of contact for both internal teams and clients, providing timely, effective solutions to technical issues, driving customer satisfaction, and contributing to process improvements. **Key Responsibilities** **Customer/Client Centricity** Be a named point of contact and take ownership of service for a group of Thredd clients, ensuring their needs are met with high standards of service. Provide second\-level analysis, investigation, and resolution for customer service requests related to card/transaction processing, electronic Point of Sale (POS), ATMs, and fraud. Advocate for clients, representing their requirements and needs within the organization to ensure alignment on new features or enhancements. Work closely with internal teams (Customer Care, Tech, and Product) and third parties to address root causes of issues and prevent future occurrences. Ensure clear, timely communication with both technical and non\-technical stakeholders, adapting your approach based on the audience. **Problem\-Solving \& Incident Management** Resolve technical issues related to transaction processing, including fraud, chargebacks, 3DS, and other payment systems. Follow and adhere to incident management procedures, ensuring appropriate escalation, investigation, and communication. **Data \& Reporting** Provide analysis on card/transaction data, leveraging in\-house systems (e.g., SC, EHI, WS, Jira) (If trainable) and external tools (e.g., Postman, ELK, Soap). Develop and present data\-driven insights that inform decision\-making, product improvements, and customer service enhancements. **Quality \& Process Improvement** Contribute to the refinement and documentation of internal processes, procedures, and best practices to continuously improve service quality. Lead or support projects aimed at platform enhancements, new feature rollouts, or client solutions. Feed documentation improvements into technical writing teams to ensure clarity and accuracy. **Leadership \& Team Collaboration** Build strong relationships across departments (e.g., IMPS, AM, AS, Product) to foster teamwork and ensure alignment on goals. Support team learning and development, sharing knowledge and best practices. Manage personal performance and goals to drive continuous improvement and ensure successful project outcomes. Qualifications: **Skills \& Experience** **Required Experience**: A proven track record of successful technical customer support or client\-facing roles, especially in payments, transaction processing, or banking. Deep understanding of transaction systems (card, POS, ATM), fraud prevention (3DS), chargebacks, and payment gateways. Experience working in a fast\-paced environment where client service and quick resolution of issues are critical. Strong technical knowledge of APIs (Soap or REST), SQL, XML/JSON, and familiarity with Jira, Confluence, Postman, ELK, etc. Exceptional problem\-solving skills with an ability to make sound decisions based on good judgement. Experience in data analysis and reporting using tools like Excel or similar. **Desirable Experience**: Familiarity with MasterCard/Visa processing, platform functionality, and the impact of regulatory and scheme changes. Exposure to fraud systems, 3DS, and other payment security tools. Experience working in B2B and/or operational support roles, specifically within payments or technology sectors. **Core Skills**: Exceptional oral and written communication skills in English, with the ability to adapt language for diverse audiences. Ability to perform effectively both independently and as part of a team. Strong attention to detail and a methodical approach to problem\-solving. Time management skills with a strong sense of urgency and the ability to prioritise workloads effectively. Additional Information: Presencial Barranquilla

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

Junior Backend Developer64142899248258127

Indeed

Junior Backend Developer

**Join our team as a Junior Backend Developer!** Are you passionate about web development and creating solid, secure, and scalable solutions? At **Esinergia S.A.S.**, we are looking for a **Junior Backend Developer** who wants to enhance their talent in a 100% remote, collaborative, and technically excellent environment. **What you will do** * Develop and maintain web and mobile applications with high quality standards. * Implement the logic and structure of backend components for Drupal projects and related technologies. * Design and optimize databases ensuring data integrity and security. * Develop and document efficient APIs for system integration. * Debug, optimize, and ensure application performance. * Participate in support, maintenance, and preventive and evolutionary update processes. * Actively collaborate with Frontend, UX/UI, and Project Management teams to achieve successful deliveries. **What we are looking for in you** * Professional in **Web Development, Systems Engineering, Software, or related fields**. * Minimum of **1 year of experience in backend development** or similar roles. * Knowledge in **PHP, JavaScript, Python, and Node.js**. * Proficiency in **databases, version control (Git), and basic Drupal**. * Good understanding of HTML, CSS, and Twig. * Ability to proactively identify and solve problems. * Excellent communication, collaboration, and continuous learning skills. **What we offer**✨ * **Permanent contract** with all statutory benefits. * **100% remote work** from Monday to Friday. * **Competitive salary**, commensurate with your experience and technical level. * **Collaborative environment** focused on innovation, growth, and continuous learning. * **Continuous training plan** and professional development opportunities. * Participation in national and international web projects. **Job type:** Full-time, permanent **Application deadline:** 10/19/2025 **Apply now!** If you're motivated to create impactful solutions and work in a team that values quality, innovation, and continuous improvement, we want to meet you! \*If you wish to join the process, you can apply exclusively through the following link: **https://esinergia.buk.co/s/QFpHbL16Z84co9Q8** Job type: Full-time, Permanent

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

Junior Frontend Developer64142898936833128

Indeed

Junior Frontend Developer

**Join our team as a Junior Frontend Developer!** Are you passionate about creating functional, engaging, and user-centered digital experiences? At **Esinergia S.A.S.**, we are looking for a **Junior Frontend Developer** who combines creativity, attention to detail, and technical expertise to transform designs into intuitive and high-impact web experiences. You will work in a 100% remote, collaborative, and quality-oriented environment where every line of code adds real value to our clients' projects. **What you'll do** * Design, develop, and maintain functional, accessible, and responsive user interfaces (UI). * Translate UX/UI designs into clean and efficient code using **HTML5, CSS3, JavaScript, and modern frameworks (React, Vue, or Angular)**. * Implement optimized animations and visual effects for a smooth user experience. * Integrate APIs and external services to display dynamic data in real time. * Optimize web application performance across different devices and browsers. * Collaborate with backend, UX/UI, and Project Management teams to ensure successful deliveries. * Participate in support, maintenance, and continuous improvement processes for projects. **What we're looking for** * Professional or technologist in **Graphic Design, Software Development, Systems Engineering, Computer Science, or related fields**. * Minimum of **1 year** of experience in similar roles. * Proficiency in **HTML5, CSS3, SASS, JavaScript, and jQuery**. * Intermediate knowledge of **Twig, NPM, Gulp, and JS frameworks (React, Vue, or Angular)**. * Experience in **responsive and mobile-first design**. * Basic knowledge of **Drupal** and tools such as **Figma, Adobe XD, or Sketch**. * Ability to work in an organized, proactive, and collaborative manner. * Strong communication skills and commitment to continuous learning. **What we offer✨** * Indefinite contract with all statutory benefits. * **100% remote work**, Monday to Friday. * Competitive salary aligned with your experience and technical level. * Continuous training plan and professional growth opportunities. * Collaborative environment focused on innovation and excellence. * Participation in national and international web projects. **Application deadline:** 10/19/2025 **Position type:** Full-time, indefinite contract **Apply now!** If you enjoy combining design and technology to create memorable experiences and want to grow professionally within a team passionate about web development, we want to meet you! \*If you wish to join the process, applications can be submitted exclusively through the following link: **https://esinergia.buk.co/s/b2rXkCkueLkGo9Nm** Position type: Full-time, Indefinite

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

Intern Challenge Day - Practicantes Marketing64142895705347129

Indeed

Intern Challenge Day - Practicantes Marketing

**Ready to take your first step in your creative career? Accenture is waiting for you!** Accenture is a global company that helps businesses grow and transform by combining **strategy, technology, operations, and digital solutions**. Now we want you to be part of this change! ✨ We are looking for **university students** in **Digital Design, Graphic Design, or related fields** who are about to start their **professional internship** and have the **approval from their university** to carry it out ✅. **What will you do as an intern?** You will support projects related to: Graphic and digital design ️ Creation of visual materials for internal and external campaigns Social media and digital environment design Support in multimedia design and basic editing ...and much more! **What do you need to apply? ✅** ✔ Be a university student and **have authorization from your university to complete the internship**. ✔ Live in any city in Colombia. If you are in **Bogotá, Medellín, or Barranquilla**, you will work in a **hybrid mode** . ✔ Have creativity, proficiency with design tools (Adobe, Figma, etc.), a positive attitude, and a desire to learn . ✨ **Nice to have:** Never having had an apprenticeship contract before. If you're looking for **new challenges** and want to be part of the **heart of change ❤️**, **this is your opportunity!** **Apply now and start your journey with us.**

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

Indeed

UX/UI Designer

Join our team as a **UX/UI Designer**! Are you passionate about creating intuitive, accessible, and user-centered digital experiences? At Esinergia S.A.S., we are looking for a UX/UI Designer to turn ideas into functional and attractive interfaces, contributing to user satisfaction and our clients’ business goals. **What you will do** * Lead design processes from user research to final delivery. * Create wireframes, high-fidelity prototypes, and mockups that serve as clear guides for development. * Design digital interfaces that meet web accessibility standards (WCAG). * Collaborate closely with the development team on platforms such as Drupal and Acquia. * Maintain and evolve the design system (components, style guides, libraries). * Conduct usability tests, analyze results, and implement improvements. * Present and justify design proposals to internal teams and clients. **What we are looking for** * Degree in digital and multimedia design, web design, graphic design, digital arts, or related fields. * Minimum of 2 years of experience in similar roles. * Proficiency in design and prototyping tools (Figma, Sketch, Adobe XD). * Experience in user research and usability testing. * Knowledge of UX, UI, and interaction design. * Understanding of HTML, CSS, and JavaScript to design viable solutions. * Experience or knowledge in Drupal and Acquia will be valued. * Excellent communication skills, critical thinking, and results orientation. * Ability to work collaboratively in multidisciplinary environments using agile methodologies. **What we offer ✨** * Indefinite contract with all statutory benefits. * 100% remote work, Monday to Friday. * Competitive salary based on experience and profile. * Professional growth plan and continuous training. * Opportunity to work with national and international clients. * Collaborative, innovative team focused on excellence. **Position type:** Full-time, Indefinite **Application deadline:** 10/06/2025 Apply now! Don’t miss this opportunity for professional growth. **If you wish to join the process, please apply exclusively through the following link:** https://esinergia.buk.co/s/oVMjDnRg4UHrcQpz Position type: Full-time, Indefinite

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

Bilingual Marketing Specialist641428911427871211

Indeed

Bilingual Marketing Specialist

**Are you bilingual, experienced in digital marketing and content management?** This is your opportunity! We are looking for a creative, organized individual with excellent digital tool proficiency to join our team as a **Marketing Specialist**. In this role, you will be responsible for planning, executing, and optimizing digital marketing strategies, social media campaigns, and communication initiatives that strengthen the brand and contribute to achieving business objectives. **Responsibilities:** * Design and manage digital marketing strategies. * Create and optimize social media advertising campaigns (including Meta Ads). * Design and produce graphic and audiovisual content (graphic and video portfolio required). * Manage social media accounts and schedule posts. * Develop copy and create engaging content for various digital channels. * Execute email marketing strategies. * Edit images and videos using editing tools such as Canva, Adobe Premiere, and Illustrator. * Coordinate performance reports and campaign metrics. * Collaborate with the team on communication and branding projects. **Requirements:** * English level B2 or higher (mandatory). * Degree in Marketing, Communications, Graphic Design, or related fields. * Graphic and video portfolio (mandatory, to assess creative style). * Experience in Social Media Management and digital campaign management. * Proficiency in video and image editing (Adobe Premiere, Illustrator, and Canva mandatory). * Experience in copywriting and content creation. * Knowledge of email marketing. * Familiarity with Google Apps. * Proactivity, creativity, and teamwork. **Office hours:** Monday to Friday, from 7:30 a.m. to 4:30 p.m. (adjusted to U.S. time zone). **Benefits:** * Competitive salary range based on applicant's experience. * Contract with all legally mandated benefits. * Opportunities for growth and professional development. * Work in a collaborative and innovative environment focused on creativity and strategic communication. **Position type:** Full-time, on-site \- Barranquilla. If you meet the requirements, don't hesitate to apply today! We would be delighted to have you on our team. Position type: Full-time

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

Indeed

Apprentice

**Company Description** SGS is a world leader in inspection, verification, analysis and certification. Recognized as the global benchmark for quality and integrity, we have more than 94,000 employees and a network of over 2,600 offices and laboratories worldwide. **Job Description** Intern to carry out the process of organizing laboratory records for submission to the main archive **Requirements** Student in administrative or document archiving programs Never having signed a previous apprenticeship contract and being endorsed by the institution to begin the productive training phase. **Additional Information** Living allowance: $1,000,000

Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia

COP 1,000,000/year