We are seeking a highly motivated **Senior Business Analyst** to join our distributed team in providing long\-term support for a custom insurance policy administration application. This role offers the opportunity to collaborate with business users, vendors, and development teams to enhance system functionalities and streamline processes for a well\-established insurance company specializing in commercial products and services. *We accept* *CVs in English only.* **Responsibilities** * Support configuration activities for insurance policy administration * Learn configuration filework activities, including rating, UI, error messages, and document prototypes * Create Epics, Features, and User stories in MS Azure DevOps for complex functionality implementation * Contribute to the knowledge repository by capturing knowledge transfer and activities using MS Office and SharePoint * Triage production issues for the CORE team * Create and maintain understanding documents outlining issues * Develop user requirements documents to define solutions * Assist in requirement elicitation and estimation * Liaise with business users, vendor BAs, and development teams to understand issues and determine actions **Requirements** * 3\+ years of experience in Business Analysis * Insurance domain knowledge * Strong documentation analysis skills * Experience with SQL * Experience documenting requirements during knowledge transfer sessions * Eagerness to learn and support a growing account and team * Experience working in a distributed team environment * Good English communication skills with experience in direct customer interaction (CEFR B2 or higher) **Nice to have** * Experience with Insurity software * Knowledge of Property and Casualty insurance * Experience in requirements and change management **We offer** * Learning Culture \- We want you to be the best version of yourself, that is why we offer unlimited access to learning platforms, a wide range of internal courses, and all the knowledge you need to grow professionally * Health Coverage \- Health and wellness are important, that is why we have you and up to four family members in a premiere health plan. We have a couple of options, so you can choose what is best for you and your family * Visual Benefit \- Seeing your work for us would be a sight for sore eyes. We want your vision to always be at 100% which is why we offer up to $200\.000 COP for any visual health expenses * Life Insurance Plan \- We have partnered with MetLife to offer a full\-coverage Ife insurance plan. So, your family is covered, even if you are gone. * Medical Leave Coverage \- We are one of the few companies that cover 100% of your medical leave, for up to 90 days. Your health is the most important thing to us * Professional Growth Opportunities \- We have designed a highly competitive and complete development process, where you will have all the tools to get where you have always wanted to be, personally and professionally * Stock Option Purchase Plan \- As an EPAMer you can be more than just an employee, you will also have the opportunity to purchase stock at a reduced price and become a part owner of our organization * Additional Income \- Besides your regular salary, you will also have the chance to earn extra income by referring talent, being a technical interviewer, and many more ways * Community Benefit \- You will be part of a worldwide community of over 50,000 employees, where you can learn, challenge yourself, stand out, and share your knowledge and experience with multicultural teams! *Please note that even though you are applying for this position, you may be offered other projects to join within EPAM.* EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi\-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting\-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.