Operational Service Assistant – Bilingual

Description

Job Summary: Provide timely and high-quality service to Owner Operators and Carriers by managing documentation, settlements, payment tracking, and internal coordination. Key Highlights: 1. Customer service and internal coordination for efficient service. 2. Administrative/logistical role with a focus on communication and results. 3. Opportunity for professionals with bilingual skills (English B2). **Job Objective:** Provide timely and high-quality service to Owner Operators and/or Carriers, ensuring clear communication, proper receipt and validation of documentation, trip settlements, payment process tracking, and coordination with internal departments to guarantee efficient and reliable service. **Professional Profile:** Technical or technological degree in administrative, accounting, or logistics fields; **bilingual with English proficiency level (B2).** **Experience:** Certified experience preferred, minimum 6 months in administrative roles and/or academic internships. **Competencies:** Communication, Customer Orientation, Teamwork, Adaptability to Change, Results Orientation, and Sense of Urgency. **Knowledge:** English proficiency at B2 level. **Employment Conditions:** Direct employment contract with the company, indefinite term. **Working Hours:** Monday to Friday. **Salary:** $2.300.000 COP, including all statutory benefits. **Work Location:** Floridablanca, Santander. Work Location: On-site employment