Account Manager

Description

Job Summary: We are looking for a strategic and client-centric Senior Account Manager to drive Dropi's growth in LATAM by building strong relationships and managing high-impact portfolios. Key Highlights: 1. Transform e-commerce in LATAM. 2. Build long-lasting and trust-based relationships with clients. 3. Lead and motivate teams, with a focus on customer satisfaction. At Dropi, we are transforming how e-commerce is done in LATAM, and we want you to be part of this story. Are you passionate about building relationships, growing accounts, and turning opportunities into results? Then this challenge is for you. We are seeking a Senior Account Manager to join our team in Cali — someone strategic, client-focused, and business-minded, capable of driving Dropi’s growth through strong relationships and high-impact portfolios. What will you do at Dropi? You will manage an e-commerce sector client portfolio, building long-lasting and trust-based relationships. You will develop customized strategies for each portfolio, focused on increasing revenue at Dropi. You will collaborate closely with internal teams to ensure project and goal delivery. You will identify growth opportunities, proposing innovative and creative solutions. Your superpowers: Previous experience in a similar role, ideally in e-commerce or digital marketing. Excellent communication skills and ability to build relationships. Attention to detail and ability to manage multiple projects simultaneously. Knowledge of e-commerce and digital marketing trends and best practices. Your key competencies: Ability to lead and motivate teams. Exceptional listening skills and empathy. Strong customer orientation and focus on their satisfaction. Adaptability and ability to solve problems creatively. Ability to work under pressure and meet established deadlines. · We seek someone with a growth mindset, results orientation, and commitment to customer experience. At Dropi, you will be part of a company redefining the future of digital commerce in LATAM. If motivating impact and growing businesses excites you, we’re looking for you. -Requirements- Minimum education: University / Professional Degree 2 years of experience Skills: Time management, Leadership, Teamwork Keywords: accounts, leader, boss, manager, director, chief, lead, leadership, supervisor