We are seeking experienced portfolio/collection managers (call center) for our team. You will manage debt recovery processes including preventive collection, pre-legal, and defaulted accounts; as well as collection and cash receipt activities for various entities. It is essential to possess negotiation skills, assertive communication, strong verbal expression, and a service-oriented attitude. Knowledge of basic concepts related to defaulted accounts, wage withholdings, etc., is required. Responsibilities: Conduct collection and cash receipt processes via telephone or virtual contact, ensuring follow-up and payment monitoring of clients to guarantee continuous cash flow for the company while maintaining customer loyalty and satisfaction. We offer an excellent work team, job stability, and performance-based bonuses. Competitive working conditions and salary, direct contract with the company, minimum legal monthly wage + transportation allowance + performance bonuses. Requirements Minimum education: High School Diploma / Secondary Education 1 year of experience Position type: Full-time, Permanent